Cronin Toyota Nissan of Richmond

Liars They stated they would fix a thumping noise coming from the front end. Said it was the sway bar. Well they fix sway bar and surprise its still thumpin They stated they would fix a thumping noise coming from the front end. Said it was the sway bar. Well they fix sway bar and surprise its still thumping and getting worse. Mind you they have had my van longer than I have because of other problems. Now that they know what problem is the Manager says there not gonna fix it because they have fixed the other issues. Sounds to me breach of contract, not fixing what was promised. Buyer beware, any issues whatsoever during test drive dont sign anything. Never been more disappointed in a car dealership. More

First time new car buyer We visited a couple Toyota dealerships and found Cronin to be the most comfortable to work with. Dustin Allen spent a lot of time helping us learn abo We visited a couple Toyota dealerships and found Cronin to be the most comfortable to work with. Dustin Allen spent a lot of time helping us learn about our 4Runner Limited; the technology is terrific and all new to us. Dustin was knowledgeable, professional, patient and understanding. We will return to see Dustin if we buy another car. More

My new ride. I had an awesome car buying experience at Cronin Toyota Nissan. I will and recommend them to friends. Chris Holliman was an awesome help in the proces I had an awesome car buying experience at Cronin Toyota Nissan. I will and recommend them to friends. Chris Holliman was an awesome help in the process. More

Amazing experience. Chris Holliman is the best. Treated us like family, made sure we were happy through the entire process, never pushy, best experience I have had with b Chris Holliman is the best. Treated us like family, made sure we were happy through the entire process, never pushy, best experience I have had with buying a car. I am so thrilled with Cronin Toyota I bought 4 new vehicles this week. 2...4runners , a truck and an RAV4. Everyone that helped us throught the entire process from the sales, to paperwork, to the guys that washed the car are so sweetand treated me so well. More

It was great! Mark was wonderful! The whole experience went very smooth, from the fiancing to the delivery of the Highlander. We will definitely return to this dea Mark was wonderful! The whole experience went very smooth, from the fiancing to the delivery of the Highlander. We will definitely return to this dealarship again for all our vehicle needs especially with Mark Chambers. More

honest and straightforward Mark did a great job working with me; I got a great car at a great price and the experience was professional, straightforward, and efficient. Mark - t Mark did a great job working with me; I got a great car at a great price and the experience was professional, straightforward, and efficient. Mark - thank you for a great experience and I certainly will pass along a recommendation for others in the market for a new car. More

Very Nice Chris Holliman did a great job, answering all my questions truthfully, in a timely manner and without the car sales hype. I could tell this group of Chris Holliman did a great job, answering all my questions truthfully, in a timely manner and without the car sales hype. I could tell this group of salesmen/ saleswomen, were professionals, in the short time I was in the dealership. They took care of my needs, being an out of state discerning buyer, then driving over 1,100 miles home. Five stars for you guys and one star for Indiana state law. Thanks! More

Gave us a great deal on a beautiful car Outstanding service! Thank you Mark & Tyler for taking care of me and my wife! We're very pleased with our new car and your service Outstanding service! Thank you Mark & Tyler for taking care of me and my wife! We're very pleased with our new car and your service More

Mark Champers provided excellent customer service. I would highly recommend buying your next car from Cronin.. Mark seemed more concerned with my satisfaction rather than simply making a sale. He allo I would highly recommend buying your next car from Cronin.. Mark seemed more concerned with my satisfaction rather than simply making a sale. He allowed me time to look over the available vehicles in a casual setting. Wonderful personality, professional and respectful! More

Very good We had a good experience with Mark and his willingness to make it a great transaction. I would send my friends his way to buy a new or used car. We had a good experience with Mark and his willingness to make it a great transaction. I would send my friends his way to buy a new or used car. More