
Cross Chrysler Jeep Fiat
Louisville, KY
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We've been working with Shawn Lopes at Cross Jeep for over 13 years, and he is truly the reason we continue coming back for all our new car purchases. Over the years, he’s helped us with multiple Jeep pu over 13 years, and he is truly the reason we continue coming back for all our new car purchases. Over the years, he’s helped us with multiple Jeep purchases, but our most recent experience was especially meaningful—it was our son’s very first official new car. Shawn went above and beyond to make sure everything was perfect for this important milestone. He made the entire process smooth and stress-free, and when he found out that two of the tires had nails and couldn’t be patched, he didn’t hesitate to have a brand-new set of tires put on to ensure the Jeep was in top condition. That level of care and attention is just one of the many reasons we trust him completely. Shawn always takes the time to understand our needs and concerns, and he focuses on making the entire buying experience enjoyable and worry-free. He’s not just selling cars, he’s building long-term relationships, and it shows in everything he does. He remembers are the small details that may seem insignficant to others, that tells me he pays attention to what we tell him. If you're looking for someone who truly cares and consistently goes the extra mile, Shawn Lopes at Cross Jeep is the one to see. There is no stress, no pressure, no games, no worry when working with Shawn. Thanks to him, our son’s first car purchase was a memory we’ll always cherish and we could not be happier! Thank you! More
After weeks of search online I finally settled on 2 from cross. I was able to schedule a test drive online and was immediately messaged back from Shawn checking to make sure that those were what I wanted to cross. I was able to schedule a test drive online and was immediately messaged back from Shawn checking to make sure that those were what I wanted to see and if there was anything else (more information) he could get for me. Shawn was great to work with. Zero stress from the team there gave me the confidence I needed to move forward. More
Cross is the best. Great people service and good inventory. Appreciate the attention to detail. Tyler in service always kills it. Great people service and good inventory. Appreciate the attention to detail. Tyler in service always kills it. More
They were easy and reliable to work with. I’m sure I’ll call them when I’m ready to buy a fully electric wrangler in 2027. Great dealership. I’m sure I’ll call them when I’m ready to buy a fully electric wrangler in 2027. Great dealership. More
BJ was great . I really recommend to everyone to go here and ask for him. He is kind and talented guy . I didn’t felt like he was pushing me to get a new car . I really recommend to everyone to go here and ask for him. He is kind and talented guy . I didn’t felt like he was pushing me to get a new car . More
I found them online and they had exactly what I wanted for the best price anywhere! Shawn took such Great care of me I don’t think I’ll ever buy another car anywhere else even though they are 7 hours away for the best price anywhere! Shawn took such Great care of me I don’t think I’ll ever buy another car anywhere else even though they are 7 hours away from me. Just an outstanding experience buying a car on line. They really know how to go the extra mile and take care of people. More