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Cross Chrysler Jeep Fiat

Louisville, KY

Overview
Reviews
4.9
1,986 Reviews
Call Dealership (502) 459-9900
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1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,986 reviews

October 28, 2026

Fast and efficient service. Communicated well discussing work needed and then explaining all work completed More

by tstetson13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Morrison
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October 23, 2026

I have been dealing with Cross Jeep for many years and they always treat me great. They found the vehicle I wanted for a fair price. Everything was presented upfront with no surprises. Chris went over the More

by Dlmoser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Holfinger
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September 09, 2026

Very good I would definitely recommend Family and friends very helpful one of the best experience More

by Babyjt2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darryl Brown
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August 21, 2026

One of the best dealerships I have ever dealt with. Always have treated me well. I highly recommend them to anyone. More

by Sicilian56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron An
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June 25, 2026

Thanks to the service department. They did an excellent and expedient job on my Grand Cherokee. More

by marth45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl Brown
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June 08, 2026

Excellent service department. Didn’t have appointment for a minor installation mod and they worked me in. Just AWESOME!!!!! More

by durkdavidson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Morrison, Kelsi Ferguson
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Jun 22, 2026 -

Cross Chrysler Jeep Fiat responded

We appreciate your positive feedback and an outstanding rating. We look forward to taking care of any of your auto needs in the future.

June 06, 2026

No hassle. No hiccups. Everyone was friendly and professional. Went in knowing the exact vehicle and costs associated with the purchase. No changes on numbers. More

by erjpilotinky
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Beard, David Figg
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Jun 22, 2026 -

Cross Chrysler Jeep Fiat responded

Thank you, And, for taking the time to leave a review! Your feedback is valuable to us.

April 27, 2026

Nakiya was amazing to deal with on my 2025 Jeep purchase. He really went above and beyond. He even drove us around on the test drive, because we wanted to hear the road noise and was not sure of the area. Ve More

by Ecker40
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nakiya Smith, Matthew Beard
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Jun 22, 2026 -

Cross Chrysler Jeep Fiat responded

We appreciate your kind words and are glad Nakiya could assist you in finding the perfect Jeep. Enjoy your new ride!

April 17, 2026

easy to deal with, knowledgable, knew what I was wanting and why I wanted the service. filled me in on aspects of my jeep that I didn't know. More

by hertz-me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Morrison
Print
April 01, 2026

Thanks Kelsi for taking care of our service today in Ram 1500. Appreciated very much. Leo More

by lhaynes415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsi Ferguson
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