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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,885 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,885 reviews

February 05, 2020

I travel from out of town to do business with these guys I was very pleased with how everything went .I had a trade in and showed them picture they gave me top dollar for it and the truck they sold me was e More

by Jimmy1217
Recommend Dealer
Yes
Employees Worked With
Todd Isenberg, Jon Cross, Shawn Lopes
Feb 05, 2020 -

Cross Chrysler Jeep Fiat responded

Hi there, thank you so much for the kind words! We're glad to hear our team has given you a positive experience. We truly appreciate your business and hope to see you in the future!

January 31, 2020

Very Grateful to Matt Beard and Cross Jeep for another good experience buying a Jeep Gladiator this time around. Look forward to many upgrades from you guys on Gladiator. Thanks again guys!! More

by jewjax
Recommend Dealer
Yes
Employees Worked With
Todd Isenberg, Greg Clark, Matthew Beard
Jan 31, 2020 -

Cross Chrysler Jeep Fiat responded

Thank you for the great review! We will be sure to thank Matt and the rest of the team for helping you get your Jeep Gladiator. Let us know if there is anything else we can help you with. We look forward to your next visit!

January 30, 2020

Matthew Beard helped me get me set up with the truck I wanted with no fuss whatsoever! Everything was great, from the initial test drive to finance to walking out with the keys in my hand. Would absolutel More

by Tyler.james.earnest
Recommend Dealer
Yes
Employees Worked With
Matt Ward, Matthew Beard
Jan 30, 2020 -

Cross Chrysler Jeep Fiat responded

Tyler, We appreciate you taking the time to share your great car-buying experience with Matthew Beard and Matt Ward! Thank you for your positive feedback and an outstanding rating. We look forward to taking care of any of your auto needs in the future.

January 27, 2020

Buying experience was effortless! Everyone at Cross was friendly and easy to work with. Matt Beard is very knowledgeable about the vehicles and I never felt pressure to buy. More

by R.J.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James(finance), Matthew Beard
Jan 27, 2020 -

Cross Chrysler Jeep Fiat responded

RJ, Thank you for taking the time to share your outstanding experience with Matthew and James! We greatly appreciate your positive feedback, and we look forward to taking care of any of your auto needs for years to come!

January 25, 2020

BJ Cornell did an excellent job in answering all my questions and dealing with me in purchasing my 2018 JK Jeep Wrangler. I Will definitely refer anyone else I know looking for a vehicle. More

by Tim_shively
Recommend Dealer
Yes
Employees Worked With
Dustin Madison, James Holfinger
Jan 25, 2020 -

Cross Chrysler Jeep Fiat responded

Thank you for the kind review! We are happy to know that you received excellent service while visiting our dealership. Congrats on your new ride!

January 25, 2020

Made a stop into Cross Jeep in Louisville Kentucky yesterday and made one of the easiest trades I have ever made. Shawn Lopes took great care of us and is a true professional. More

by herb cobb
Recommend Dealer
Yes
Employees Worked With
Matt Ward, Shawn Lopes
Jan 26, 2020 -

Cross Chrysler Jeep Fiat responded

Congratulations on your upgrade, Herb. We will let Shawn know that you are completely satisfied with the outcome of your visit.

January 21, 2020

Bj and Matt beard we’re hteat guys who help me out with the car and fees and paper work show me everything on the Jeep ty More

by Troybowl300
Recommend Dealer
Yes
Employees Worked With
Bj, Matthew Beard
Jan 21, 2020 -

Cross Chrysler Jeep Fiat responded

Troy, We will make sure to pass this review along. Thank you for taking the time to write and give us the 5-stars. Come back and visit us any time, Matthew and BJ will be glad to assist, as always!

January 20, 2020

Friendly and prompt sales staff. Easy to work with. Met and exceeded my expectations. Will definitely recommend them to others. Greg Clark was my sales person. Very courteous and attentive to what I was lo More

by BorstJ
Recommend Dealer
Yes
Employees Worked With
Matt Ward, Greg Clark, Austin Luckett
Jan 21, 2020 -

Cross Chrysler Jeep Fiat responded

Hi, It sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We're glad to hear Austin, Greg, and Matt went above and beyond to assist you with a high level of customer service throughout the process. Congratulations on your brand new Truck! We appreciate your positive feedback, and we are looking forward to taking care of any of your auto needs for years to come!

January 20, 2020

Bought a used 2004 Dodge Dakota. From B J Cornell. Excellent service and knowable about truck.i. I would recommend him to anyone. As a sales rep. More

by Kram4591
Recommend Dealer
Yes
Employees Worked With
B. J. Cornell
Jan 21, 2020 -

Cross Chrysler Jeep Fiat responded

Thank you so much for sharing your great review with us! We can’t wait to share your compliments with BJ. It was a pleasure working with you. We hope to see you in the future! Enjoy your new 2004 Dodge Dakota!

January 17, 2020

BJ was very knowledgeable about the Jeep and the inventory available. My son and I had been to anther dealership prior to and did not have a good experience. BJ made it an enjoyable experience as it More

by altooley
Recommend Dealer
Yes
Employees Worked With
BJ Cornell
Jan 17, 2020 -

Cross Chrysler Jeep Fiat responded

Hi there, thank you for the kind words! We are happy to hear BJ has given you excellent service. We truly appreciate your business and hope to see you again in the future!

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