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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,885 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,885 reviews

January 15, 2020

Great Job Needed to get the infamous oil cooler/filter assembly replaced. Didn't have time to spend the day doing it on my own so I sought out the experts. Th More

by jerboyd757
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Turner
Jan 15, 2020 -

Cross Chrysler Jeep Fiat responded

Thanks for your wonderful feedback in regards to our level of service. We are glad to have helped. Let us know if we can serve you again!

January 11, 2020

Couldn’t been happier with the truck. Shawn was such a pleasure to work with from the time he picked us up at airport till we left dealership. More

by Brittainrich
Recommend Dealer
Yes
Employees Worked With
Matty Ward, Shawn Lopes
Jan 12, 2020 -

Cross Chrysler Jeep Fiat responded

It's wonderful to know of your satisfaction with your truck. We are sure Shawn and Matty will appreciate your review. Let us know if we can assist you again. Congratulations!

January 08, 2020

Great Customer Service! Shawn Lopes - thank you for your new Facebook page for Cross. It is easy to use, helpful and informative. I will share this website with others now, More

by Becky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Jan 09, 2020 -

Cross Chrysler Jeep Fiat responded

Hi Becky, Thank you for the five-star feedback! We'll be sure to give Shawn your thanks! It was a pleasure working with you. We hope to see you again soon!

December 30, 2019

Cross Jeep was very easy going and mindful about my concerns in the car buying process. Everything was black and white and did not have anything hidden I wasn’t aware of! More

by rayofsunshine1015
Recommend Dealer
Yes
Employees Worked With
Matt Ward, Matthew Beard
Dec 31, 2019 -

Cross Chrysler Jeep Fiat responded

Thank you for taking the time to share your easy going and mindful experience with Matthew and Matt! We greatly appreciate your positive feedback, and we are looking forward to taking care of any of your auto needs in the future.

December 30, 2019

Great transaction from start to finish! All made possible by my salesman, Matt Beard, and the rest of the staff at Cross. I highly recommend purchasing from this dealership! More

by jvboverseas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt in Finance, Matthew Beard
Dec 31, 2019 -

Cross Chrysler Jeep Fiat responded

Thank you for taking the time to write a review! We're thrilled to hear you were pleased with the high level of customer service with Matthew and Matt. We appreciate the positive feedback, and We are looking forward to seeing you in the future!

December 27, 2019

Online Purchase The process of purchasing a Jeep from Cross Motors was smooth and quick. My salesman, Matthew Beard was great. I was looking to purchase a Jeep via More

by J0123456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Beard
Dec 27, 2019 -

Cross Chrysler Jeep Fiat responded

Hi, It sounds like you had a quality experience from start to finish, which makes us happy! Thank you for taking the time to write a review. We're thrilled to hear Matthew went above and beyond to assist you with a high level of customer service throughout the process. Congratulations on your brand new Jeep! We hope you continue to love your brand new ride, and we are looking forward to taking care of any of your auto needs for years to come!

December 25, 2019

Salesman Over all we had a good experience at Cross Motors; the salesman, Matthews Beard, was professional and helpful to us; he answered all our questions. T More

by Joyce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Beard
Dec 26, 2019 -

Cross Chrysler Jeep Fiat responded

Thank you for the great review, Joyce! We are pleased to see that Matthew's knowledge and expertise answered all your questions satisfactorily. If we can be of further service, please be sure to let us know!

December 22, 2019

My salesman (BJ) was a great salesman. Answered all my questions. No pressure in buying. I’m out of state and was looking and even went to test drive. If I lived in state I would recommend this dealership More

by jeep88
Recommend Dealer
Yes
Employees Worked With
BJ
Dec 22, 2019 -

Cross Chrysler Jeep Fiat responded

We'll be sure to thank BJ for providing you with the best care possible. Thank you for the recommendation! Let us know if we can do anything else for you. We are here to help.

December 17, 2019

Great experience. My sales gay Shawn was great. He really Great experience. My sales guy Shawn was great. He really cares about his customers. Got a used GMC suv and have no complains. I would def recommend g More

by Edis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Dec 18, 2019 -

Cross Chrysler Jeep Fiat responded

Thank you for the great review! We're so pleased to see that Shawn's amazing service found you the perfect new car! Congratulations on your new GMC SUV; please come back at any time.

December 17, 2019

From the time we walked on the door everybody was very kind and courteous. They didn't get bothered by all our questions. From the sales people such as BJ Cornell to the finance department were all great. More

by Csparks1975
Recommend Dealer
Yes
Employees Worked With
BJ Cornell 5 ??, James Holfinger
Dec 17, 2019 -

Cross Chrysler Jeep Fiat responded

Hi there, thank you so much for the great feedback with BJ and our team! We truly appreciate it and hope to see you again!

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