
Cross Chrysler Jeep Fiat
Louisville, KY
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Great Job Needed to get the infamous oil cooler/filter assembly replaced. Didn't have time to spend the day doing it on my own so I sought out the experts. Th Needed to get the infamous oil cooler/filter assembly replaced. Didn't have time to spend the day doing it on my own so I sought out the experts. Thanks for the help. More
Couldn’t been happier with the truck. Shawn was such a pleasure to work with from the time he picked us up at airport till we left dealership. pleasure to work with from the time he picked us up at airport till we left dealership. More
Great Customer Service! Shawn Lopes - thank you for your new Facebook page for Cross. It is easy to use, helpful and informative. I will share this website with others now, Shawn Lopes - thank you for your new Facebook page for Cross. It is easy to use, helpful and informative. I will share this website with others now, and highly recommend they contact you for a new or used vehicle!! Well done!!! More
Cross Jeep was very easy going and mindful about my concerns in the car buying process. Everything was black and white and did not have anything hidden I wasn’t aware of! concerns in the car buying process. Everything was black and white and did not have anything hidden I wasn’t aware of! More
Great transaction from start to finish! All made possible by my salesman, Matt Beard, and the rest of the staff at Cross. I highly recommend purchasing from this dealership! All made possible by my salesman, Matt Beard, and the rest of the staff at Cross. I highly recommend purchasing from this dealership! More
Online Purchase The process of purchasing a Jeep from Cross Motors was smooth and quick. My salesman, Matthew Beard was great. I was looking to purchase a Jeep via The process of purchasing a Jeep from Cross Motors was smooth and quick. My salesman, Matthew Beard was great. I was looking to purchase a Jeep via online methods. Most dealers now have "internet sales" departments and such, but the first thing they say when you contact them online is "What is your number? I will call.". If I wanted to have a phone call, I would have called and not went through the online contract methods. Matthew was not like this at all. He answered all of my questions and information requests via email and text. Exactly what I was looking for. I basically bought the Jeep without having any long phone conversations and/or being hassled with return calls like I've experienced at other dealerships. If you know what you want and are looking to purchase a Jeep with as little human contact as possible (through the internet), I would suggest contacting Cross Motors and asking for Matthew. I came from out of state and Matthew pretty much had everything ready for me at the time I told him I would arrive at the dealership. He also helped explain all of the tech and safety features of the Jeep before taking off. I would recommend this dealer even if it isn't really near your home. More
Salesman Over all we had a good experience at Cross Motors; the salesman, Matthews Beard, was professional and helpful to us; he answered all our questions. T Over all we had a good experience at Cross Motors; the salesman, Matthews Beard, was professional and helpful to us; he answered all our questions. The one bad thing was when we went to pick up the car and pay we had a long wait, 1and1/2 Hours, which we were told was due to a lack of trained employees present. Joyce Randles More
My salesman (BJ) was a great salesman. Answered all my questions. No pressure in buying. I’m out of state and was looking and even went to test drive. If I lived in state I would recommend this dealership questions. No pressure in buying. I’m out of state and was looking and even went to test drive. If I lived in state I would recommend this dealership and BJ. More
Great experience. My sales gay Shawn was great. He really Great experience. My sales guy Shawn was great. He really cares about his customers. Got a used GMC suv and have no complains. I would def recommend g Great experience. My sales guy Shawn was great. He really cares about his customers. Got a used GMC suv and have no complains. I would def recommend going in there and ask for Shawn. My loan person not so good. I forgot his name but he really didnt care for anything. Must have been new guy. More
From the time we walked on the door everybody was very kind and courteous. They didn't get bothered by all our questions. From the sales people such as BJ Cornell to the finance department were all great. kind and courteous. They didn't get bothered by all our questions. From the sales people such as BJ Cornell to the finance department were all great. Thanks for helping us get our jeep we wanted. More