Cross Chrysler Jeep Fiat

Took my 2004 jeep Grand Cherokee in to cross for a recall and while I was there they were very nice and everything seemed to go well. One of the recalls was for a trailer hitch to be installed and without te and while I was there they were very nice and everything seemed to go well. One of the recalls was for a trailer hitch to be installed and without telling me why or why not they "decided" it didn't need one. I found out later on the internet this recall was to protect the stupidly designed rear mounted gas tank from a rear end crash because these jeeps are prone to fires and there have been over 50 recorded deaths. Does jeep really not care about the lives of their customers??? On top of this I drive with a front facing dash cam and while it was being worked on one of the mechanics noticed it and unplugged it. What were they doing that they didn't want me to see??? Over all I think they're a bunch of criminals and this kind of FRAUD should not be tolerated! More

Great experience! Super helpful staff, would definitely chose them again. Chris spent time showing me all of the bells and whistles of my new car. Made me confident to drive off the lot and enjoy my new c chose them again. Chris spent time showing me all of the bells and whistles of my new car. Made me confident to drive off the lot and enjoy my new car More

A great place for a Jeep, Matthew was very helpful in the entire buying process. Will definitely recommend Cross and Matthew to anyone looking for a Jeep entire buying process. Will definitely recommend Cross and Matthew to anyone looking for a Jeep More

I worked my deal out 100 percent on the phone the next day I drove two hours to the dealership. When I got there with my trade it was just as we had discussed. In and out of the dealership in thirty minut day I drove two hours to the dealership. When I got there with my trade it was just as we had discussed. In and out of the dealership in thirty minutes. I even saw my salesman cleaning the wheels on my new jeep Matthew Beard was my salesman . A fine young man to work with. I’ll be back. More

David Figg helped me replace my Jeep Renegade with a new one after my first was totaled in an accident. While I am sad to see that first car go, he did a good job of making sure I found the Jeep I wanted, one after my first was totaled in an accident. While I am sad to see that first car go, he did a good job of making sure I found the Jeep I wanted, with the right options, even though most of our buying process was done over the phone, as I live out of state. Would work with him again, although hopefully not too soon, haha. More

Uncommon service My wife and I have had an enjoyable experience from our first visit when shopping for a vehicle through each subsequent maintenance checkup. We first My wife and I have had an enjoyable experience from our first visit when shopping for a vehicle through each subsequent maintenance checkup. We first met James Holfinger and he set the tone for our uncommon experience at Cross Chrysler Jeep. We have dealt with different Cross employees for a year now and have never had a bad experience. More

The Cross Chrysler team did an amazing job getting me into the truck that I have been wanting for a long time! Shawn Lopes (sales associate) met us at the door and helped us all the way through the enti into the truck that I have been wanting for a long time! Shawn Lopes (sales associate) met us at the door and helped us all the way through the entire truck buying process! Would recommend anyone to see him to buy a new or used vehicle. More

Great sales staff! Chris Gabehart was absolutely wonderful! I would recommend anyone looking for a Chrysler or Jeep to go see the folks at Cross! wonderful! I would recommend anyone looking for a Chrysler or Jeep to go see the folks at Cross! More

The sales experience was very good. Darryl Brown did an excellent job. Service department was punctual and informative. I received calls about the progress of the service being done. Kevin Turner is outsta excellent job. Service department was punctual and informative. I received calls about the progress of the service being done. Kevin Turner is outstanding. More

David Figg is a polite and nice young man. He was very helpful in the purchase of my vehicle. David went out of his way to make us happy with our Acura RDX. helpful in the purchase of my vehicle. David went out of his way to make us happy with our Acura RDX. More