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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,885 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,885 reviews

November 30, 2019

We had a great experience purchasing our car here! Evan was fantastic and very helpful the entire time. He helped us find what we wanted to see, wasn't pushy during the process, and answered every question More

by kim.taylor
Recommend Dealer
Yes
Employees Worked With
Matt Ward, Evan Cambron
Nov 30, 2019 -

Cross Chrysler Jeep Fiat responded

Thank you so much for taking the time to share your great experience working with Evan. It's such a delight to see he has provided you with the best care possible. Let us know if we can do anything else for you. We appreciate the recommendation and we welcome you again!

November 30, 2019

Great service! Shawn was very helpful in helping me get in my new Jeep even though I'm from out of state. Very patient, honest and knowledgeable. More

by Mikejayallday77
Recommend Dealer
Yes
Employees Worked With
Matt Ward, Shawn Lopes
Nov 30, 2019 -

Cross Chrysler Jeep Fiat responded

We'll be sure to thank Shawn for providing you with excellent care. Congratulations on your new Jeep! It's wonderful to find out about your amazing comments and we hope you enjoy your Jeep.

November 29, 2019

Purchased Wrangler Sahara at Cross Jeep. Received excellent service from Matthew Beard and James Holfinger. Dealership had a great selection I would recommend to others More

by Wrangler2020
Recommend Dealer
Yes
Employees Worked With
Matthew Beard, James Holfinger
Nov 29, 2019 -

Cross Chrysler Jeep Fiat responded

Thank you for the positive feedback! We are happy to know that you had a good car buying experience with us and that you were provided with excellent service from Matthew and James. It is also great that you enjoy our car selection and we appreciate you recommending us. We hope to see you again soon!

November 27, 2019

Ricky was very helpful. Can’t believe Jeep doesn’t keep a dependable inventory of headlight assemblies. I need my grand Cherokee fixed. If I sold headlights for 1600.00 I would have a bunch in supply! More

by Mekrek20
Recommend Dealer
Yes
Employees Worked With
Rick Turner
Nov 27, 2019 -

Cross Chrysler Jeep Fiat responded

Thank you for the amazing review! We will be sure to thank Ricky for providing you with dependable service. Let us know if there is anything else we can help you with. We look forward to your next visit!

November 26, 2019

A great group of people who provide top notch service! My wife and I just purchased a 2020 wrangler from Cross, Shawn Lopes made it the quickest and simplest car buying experience we’ve ever had. We will con More

by The Hood’s
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Nov 26, 2019 -

Cross Chrysler Jeep Fiat responded

Hi, it sounds like you and your wife had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We're ecstatic to hear Shawn went above and beyond to assist you with a high level of customer service throughout the process. Congratulations on your brand new 2020 Jeep Wrangler! We hope you both love your new ride, and We look forward to taking care of any of your auto needs for years to come.

November 25, 2019

Had a great experience! Professional. Clean. Knowledgeable. Efficient. Highly recommend these guys. I worked with Darryl who gave THE best overview of my new Jeep. Darryl was responsive before More

by CARYN
Recommend Dealer
Yes
Employees Worked With
Darryl Brown, Tyler Morrison, Rick Turner
Nov 26, 2019 -

Cross Chrysler Jeep Fiat responded

Hi Caryn, Thank you for taking the time to share your great experience with Daryl, Tyler, and Rick! Congratulations on your brand new Jeep! We hope you continue to enjoy your new ride, and We look forward to taking care of any of your auto needs for years to come.

November 24, 2019

Took my 2004 jeep Grand Cherokee in to cross for a recall and while I was there they were very nice and everything seemed to go well. One of the recalls was for a trailer hitch to be installed and without te More

by #ILOVEJEEPS
Recommend Dealer
No
Employees Worked With
Kevin Turner
Nov 25, 2019 -

Cross Chrysler Jeep Fiat responded

Hello, Customer satisfaction is always one of our main concerns. We value the feedback from our guests. It is troubling that there is any disappointment regarding your recent service visit to address the recall on your Jeep. Please contact me with your preferred method so that we may discuss any concerns that you may have. Best regards, Chris Madison General Manager 502-459-9900 ext 204 cmadison@crossmtrs.com

November 22, 2019

A great place for a Jeep, Matthew was very helpful in the entire buying process. Will definitely recommend Cross and Matthew to anyone looking for a Jeep More

by mjadwell
Recommend Dealer
Yes
Employees Worked With
Todd Isenberg, Matt Ward, Jon Cross, Matthew Beard
Nov 23, 2019 -

Cross Chrysler Jeep Fiat responded

Thank you for the amazing review! We will be sure to thank Matthew and the rest of our team for providing you with an excellent car-buying experience. Let us know if there is anything else we can help you with. We look forward to your next visit!

November 22, 2019

I worked my deal out 100 percent on the phone the next day I drove two hours to the dealership. When I got there with my trade it was just as we had discussed. In and out of the dealership in thirty minut More

by JJ
Recommend Dealer
Yes
Employees Worked With
Matt Ward, Matthew Beard, Rick Turner
Nov 23, 2019 -

Cross Chrysler Jeep Fiat responded

Thank you for the amazing review, JJ! We will be sure to thank Matthew and the rest of our team for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to working with you again!

November 22, 2019

Great experience! Super helpful staff, would definitely chose them again. Chris spent time showing me all of the bells and whistles of my new car. Made me confident to drive off the lot and enjoy my new c More

by SP
Recommend Dealer
Yes
Employees Worked With
Chris Gabehart
Nov 23, 2019 -

Cross Chrysler Jeep Fiat responded

That's wonderful news! We are always willing to assist you and look forward to your next visit. Congratulations on your purchase. We are sure that it will meet your needs and you will enjoy it. Come back and see us soon.

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