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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,897 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,897 reviews

December 17, 2019

Great experience. My sales gay Shawn was great. He really Great experience. My sales guy Shawn was great. He really cares about his customers. Got a used GMC suv and have no complains. I would def recommend g More

by Edis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Dec 18, 2019 -

Cross Chrysler Jeep Fiat responded

Thank you for the great review! We're so pleased to see that Shawn's amazing service found you the perfect new car! Congratulations on your new GMC SUV; please come back at any time.

December 17, 2019

From the time we walked on the door everybody was very kind and courteous. They didn't get bothered by all our questions. From the sales people such as BJ Cornell to the finance department were all great. More

by Csparks1975
Recommend Dealer
Yes
Employees Worked With
BJ Cornell 5 ??, James Holfinger
Dec 17, 2019 -

Cross Chrysler Jeep Fiat responded

Hi there, thank you so much for the great feedback with BJ and our team! We truly appreciate it and hope to see you again!

December 15, 2019

Top Notch Service! I had the best experience this weekend purchasing my new 2019 Jeep Wrangler. I worked with Matt Beard and I would highly recommend him to anyone wanti More

by rachaelb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Madison, Matthew Beard
Dec 15, 2019 -

Cross Chrysler Jeep Fiat responded

Thank you for the great review, Rachael! We're so pleased to see that Matt's knowledge and expertise helped you find the perfect car for you! Congratulations on your new Jeep Wrangler; please come back at any time!

December 09, 2019

BJ was excellent to work with. He answered all my questions. He helped make the deal. Would highly recommend him. Explained the future service I would get and how to proceed. More

by Jgjguerrieri
Recommend Dealer
Yes
Employees Worked With
BJ
Dec 09, 2019 -

Cross Chrysler Jeep Fiat responded

Hi, We will make sure to pass this review along. Thank you for taking the time to write and give us the 5-stars. Come back and visit us any time, BJ will be glad to assist, as always!

December 09, 2019

Chris Gabehart was very helpful he took the time to understand my needs I absolutely love my vehicle will tell everyone how pleasant and attentive the people are at Cross Chrysler Jeep Fiat Louisville More

by cinn1960
Recommend Dealer
Yes
Employees Worked With
Matt Ward, Chris Gabehart
Dec 09, 2019 -

Cross Chrysler Jeep Fiat responded

Cinn, Thank you for taking the time to leave us a great review. We are happy to hear that Chris and Matt were able to help you find a great car and was able to make the overall experience at our dealership fun and stress-free. If you ever need help with your new ride, feel free to give us a call!

December 07, 2019

I had a good experience there. BJ my sales person did an awesome job definitely would refer him. and he had me in and out of there within an hour with my new vehicle 👍👍 More

by Caddy guy
Recommend Dealer
Yes
Employees Worked With
BJ Cornell sales person
Dec 08, 2019 -

Cross Chrysler Jeep Fiat responded

We will be sure to thank BJ for providing you with awesome service. Let us know if there is anything else we can help you with. We look forward to working with you again!

December 07, 2019

Best dealership in the state. From the service to the selection. They have everything you want. Shout out to Matthew Beard of the sales team for his outstanding customer service and attention to detail. More

by 1shotkill
Recommend Dealer
Yes
Employees Worked With
Chris Madison, Matt Ward, Matthew Beard, Tyler Morrison
Dec 08, 2019 -

Cross Chrysler Jeep Fiat responded

Thank you for the great review! We will be sure to thank Matthew for providing you with outstanding service. Let us know if there is anything else we can help you with. We look forward to your next visit!

December 07, 2019

Everyone was great and professional helped me out of a really bad situation that I didn’t know who where or how to find an answer to More

by Larry.Cowan1212
Recommend Dealer
Yes
Employees Worked With
James Holfinger, Matthew Beard
Dec 08, 2019 -

Cross Chrysler Jeep Fiat responded

We appreciate the amazing review and look forward to working with you again!

December 03, 2019

Shawn Lopes gave us excellent customer service, very nice young man, made the whole process easy for me and my husband, would definitely get another vehicle from him.. thank you More

by Susan.zgoda
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Dec 03, 2019 -

Cross Chrysler Jeep Fiat responded

Susan, thank you for your review! We're happy to hear that Shawn provided you with the great service you deserve. We appreciate your business - just let us know if there's anything else we can do for you!

December 02, 2019

Bought the car 3/2019 2 weeks later the sunroof was leaking. Shortly after that my key fob died and now I have a dead battery More

by Reece
Recommend Dealer
No
Employees Worked With
Joc
Dec 02, 2019 -

Cross Chrysler Jeep Fiat responded

Reece, I am troubled to learn of your disappointment with the purchase of your vehicle. Your satisfaction is important to us and I would like to speak with you to learn more about what had happened. Please contact me when you are free. Thank you. Best, Chris Madison General Manager 502-459-9900 ext 204 cmadison@crossmtrs.com

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