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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,885 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,885 reviews

November 19, 2019

David Figg helped me replace my Jeep Renegade with a new one after my first was totaled in an accident. While I am sad to see that first car go, he did a good job of making sure I found the Jeep I wanted, More

by LizzyM
Recommend Dealer
Yes
Employees Worked With
David Figg
Nov 20, 2019 -

Cross Chrysler Jeep Fiat responded

Thank you for the positive feedback! We are delighted to know that you had a good experience with us and with the help of David. It is great that David was able to find you the Jeep you wanted. We value your business and we look forward to any future visits!

November 16, 2019

Uncommon service My wife and I have had an enjoyable experience from our first visit when shopping for a vehicle through each subsequent maintenance checkup. We first More

by faw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ward, Kevin Turner, Rick Turner, James Holfinger
Nov 16, 2019 -

Cross Chrysler Jeep Fiat responded

Thank you for the great review! We will be sure to thank James and the rest of our team for providing you and your wife with excellent service. Let us know if there is anything else we can help you with. We look forward to your next visit!

November 16, 2019

The Cross Chrysler team did an amazing job getting me into the truck that I have been wanting for a long time! Shawn Lopes (sales associate) met us at the door and helped us all the way through the enti More

by bjsingleton76
Recommend Dealer
Yes
Employees Worked With
Matt Ward, Shawn Lopes
Nov 16, 2019 -

Cross Chrysler Jeep Fiat responded

Bjsingleton76, Thank you for taking the time to write a review! We're thrilled to hear Shawn and Matt went above and beyond to assist you with a high level of customer service throughout the process. Congratulations on your brand new Truck! We appreciate your feedback, and We look forward to taking care of any of your auto needs in the future.

November 11, 2019

Great sales staff! Chris Gabehart was absolutely wonderful! I would recommend anyone looking for a Chrysler or Jeep to go see the folks at Cross! More

by Galford
Recommend Dealer
Yes
Employees Worked With
Matt Ward, Chris Gabehart
Nov 12, 2019 -

Cross Chrysler Jeep Fiat responded

Thank you for the great review! We are so happy to see that Chris earned your recommendation. Please let us know if we can do anything else for you!

November 10, 2019

The sales experience was very good. Darryl Brown did an excellent job. Service department was punctual and informative. I received calls about the progress of the service being done. Kevin Turner is outsta More

by Brian Broderick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Isenberg, Darryl Brown, Kevin Turner, Matt Morrison
Nov 11, 2019 -

Cross Chrysler Jeep Fiat responded

Thank you for the positive feedback, Brian! We are happy to know that you had a good experience with us and with the help of Darryl and Kevin who provided excellent service. We hope to see you again soon!

November 04, 2019

David Figg is a polite and nice young man. He was very helpful in the purchase of my vehicle. David went out of his way to make us happy with our Acura RDX. More

by Libbybass54
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ward, David Figg
Nov 04, 2019 -

Cross Chrysler Jeep Fiat responded

Libby, thank you for letting us know that David took great care of you and your needs. Congratulations on your new RDX. He will appreciate your feedback. Have a great day and visit again soon.

October 31, 2019

Hunter was great, not pushy answered the questions and was very well informed. I would tell anyone to go talk to him first. Great place! More

by Chrisf4729
Recommend Dealer
Yes
Employees Worked With
Hunter Doerr
Nov 01, 2019 -

Cross Chrysler Jeep Fiat responded

Chris, thank for recommending Hunter and our team. We appreciate your business and look forward to seeing you again.

October 30, 2019

Had a great Experience with everyone. Shawn was very patient within me, my husband and children. I would definitely recommend him to others for buying used or new vehicles in the future. More

by Tina
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Oct 31, 2019 -

Cross Chrysler Jeep Fiat responded

Thank you for the great review, Tina! We are so glad to see that Shawn's outstanding and kind service made such an impression on you and your family. We appreciate your recommendation; please come back at any time!

October 29, 2019

Amazing Experience Cross Jeep was amazing to work with and made out first car purchase a pleasant, low stress experience! We highly recommend them to anyone looking for More

by Lizzy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Gabehart
Oct 29, 2019 -

Cross Chrysler Jeep Fiat responded

Lizzy, We will make sure to pass this review along. Thank you for taking the time to write and give us the 5-stars. Come back and visit us any time, Chris will be glad to assist, as always!

October 25, 2019

Excellent customer service. Shawn Lopes greeted me with a warm welcome and listen to all my wants and needs. Shawn took me to my Jeep. Hands down Cross Chrysler Jeep has what it More

by Mar Jean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Oct 25, 2019 -

Cross Chrysler Jeep Fiat responded

Thank you for allowing us the opportunity. Shawn works hard to meet the needs of his guests and will appreciate your kind feedback. Congratulations on your new Jeep. Let us know if there is anything else that we can do for you.

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