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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,869 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,869 reviews

October 09, 2019

Fast, friendly, professional I personally would recommend service of your personal vehicles at Cross I called to make it a oil change appointment they worked with me got me in the next day and I was out in l More

by Mark massey
Recommend Dealer
Yes
Employees Worked With
Kevin Turner
Oct 10, 2019 -

Cross Chrysler Jeep Fiat responded

That is great efficiency, Mark. Thank you for sharing. We are always glad to help.

October 04, 2019

Best vehicle buying experience ever! BJ and staff at Cross were so easy to work with. No games. In fact so happy with 1st jeep purchase, went back and bought a 2nd one 2 weeks later. More

by jeepks
Recommend Dealer
Yes
Employees Worked With
BJ Cornell, Dustin Madison, Matt Ward, Austin Luckett
Oct 04, 2019 -

Cross Chrysler Jeep Fiat responded

That's excellent news. Straight forward sales are what we specialize in. Congratulations on your new Jeep. Come back and see us soon.

October 01, 2019

Excellent staff. We dealt with Darryl who was patient and kind very easy to talk to and ask questions with. James the manager was also very kind and easy to work with. Will definitely be back for any future More

by Pnsparks1
Recommend Dealer
Yes
Employees Worked With
Darryl Brown, James Holfinger
Oct 02, 2019 -

Cross Chrysler Jeep Fiat responded

Thank you for your review! We're happy to hear that Darryl and James were so helpful. We'll be sure to pass along your kind words. We appreciate your business and hope to see you again!

September 30, 2019

Great experience will recomed in the future. Darryl was a great help with my vehicle selection helping me understand the features and was easy to work with. More

by Angie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darryl Brown
Sep 30, 2019 -

Cross Chrysler Jeep Fiat responded

Angie, Thank you taking the time to share your great experience with Darryl! We greatly appreciate your positive feedback, and We look forward to aking care of auto needs in the future.

September 30, 2019

I hit a home run with Cross Jeep! Jocquel Ervin’s , was the dealer who sold me my Jeep Renegade. He was polite, professional, informative and eager to help us on our endeavor. I have r More

by Timmy1798
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jocquel J Ervin’s , Jon Cross, James Holfinger
Sep 30, 2019 -

Cross Chrysler Jeep Fiat responded

Timmy, Thank you for taking the time to write a review! We are happy to hear Jocquel, James, and Jon all went above and beyond to assist you with a high level of customer service throughout the process. Congratulations on your brand nee Jeep Renegade! We appreciate your positive feedback, and We look forward to taking care of any of your auto needs in the future.

September 30, 2019

Jacque was very kind and helpful...I really appreciated his professional work! He worked hard to make sure I got the car I wanted and that I was satisfied! More

by Mizzrice
Recommend Dealer
Yes
Employees Worked With
Jacque
Sep 30, 2019 -

Cross Chrysler Jeep Fiat responded

Thank you for the four-star review! We are so glad to see that Jacque's diligence found you the perfect car for you! Congratulations; please come back at any time.

September 30, 2019

Fast and friendly Fast, friendly,and very helpful. I asked about a vehicle online and received information on it quickly and was able to get in and out of the dealershi More

by A P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Ward, Darryl Brown
Oct 01, 2019 -

Cross Chrysler Jeep Fiat responded

Thanks for taking the time to share your speedy experience! We truly appreciate your feedback for us and we welcome you again in the future. Congratulations on your vehicle!

September 26, 2019

Excellent customer service Amazing staff, excellent customer service, caring, helpful and friendly staff! Will definitely buy from them again! Felt like family! Chris and James More

by Cindyterrill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Holfinger, Chris Gabehart
Sep 27, 2019 -

Cross Chrysler Jeep Fiat responded

Hi Cindy, Thank you for the compliment! We are beyond thrilled Chris and James made you feel like family. We look forward to taking care of any of your auto needs in the future.

September 25, 2019

Very nice Chris was very helpful , friendly and made my buying a jeep a great experience. He was patient and gave me alot of attention to make the best decision More

by Stacy murphy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Cross, Chris Gabehart
Sep 25, 2019 -

Cross Chrysler Jeep Fiat responded

Stacy, Thank you so much for taking the time to share your feedback for Chris. It is a joy to see you had a great shopping experience and we wish you congratulations on your Jeep. If there is anything else we can do to assist you, please do not hesitate to reach out and let us know. We welcome you again!

September 20, 2019

Patient and Honest Shawn did a great job finding a used car within our price range and that met all our needs. He was patient with us as first tome buyers. Highly recomm More

by hydroman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes, James Holfinger
Sep 21, 2019 -

Cross Chrysler Jeep Fiat responded

We are so happy to learn of your great feedback for our team members. If there is anything else we can do to assist you, let us know. We wish you congratulations on your first car!

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