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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,869 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,869 reviews

September 04, 2019

SUV purchase I went to test drive a Jeep Grand Cherokee. My salesman was great and I bought the Jeep getting a great deal. Shawn Looes took great care of me throug More

by Gilb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Sep 04, 2019 -

Cross Chrysler Jeep Fiat responded

Hi, Congratulations on your brand new Jeep Grand Cherokee and deal! We appreciate you taking the time to share your great experience with Shawn. Thank you, and Come back anytime.

September 04, 2019

Great easy experience Having a dealership that cares matters!! Hope everyone makes the right choice and chooses Cross!! Such an easy experience and great friendly helpful s More

by JC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan, Todd Isenberg, Matthew Beard
Sep 04, 2019 -

Cross Chrysler Jeep Fiat responded

Hi JC, We are thrilled to hear you hs a positive experience with us. We truly appreciate your business and hope to see you again!

September 01, 2019

Great Salesman I stopped by across Jeep today and spoke with salesman Matthew Beard. I highly recommend this gentleman as he was very tentative to my questions and h More

by Squareeyedjeeper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Beard
Sep 02, 2019 -

Cross Chrysler Jeep Fiat responded

Thank you for taking the time to share your experience! We're thrilled to hear that our team ensured you a pleasant time. We hope to work with you again in the future!

August 31, 2019

Friendly , prompt service. Good job. Jeep recall handled with expert knowledge and service. Would recommend service to others. Clean waiting area and friendly personnel. Easy to get to an More

by Jen sieg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Morrison
Sep 01, 2019 -

Cross Chrysler Jeep Fiat responded

Thank you for the positive review! We truly appreciate your review and welcome you to come back and see us anytime!

August 31, 2019

Great customer Service, quick turnaround. Went in for a service. Tyler was very nice, answered all of my questions about my car. Also the turnaround time was quick, as I expected that it would More

by BHJeep
Recommend Dealer
Yes
Employees Worked With
Tyler Morrison
Sep 01, 2019 -

Cross Chrysler Jeep Fiat responded

We strive for efficiency. Thank you for allowing us to properly maintain your Jeep. Tyler will enjoy receiving your feedback. Have a great day.

August 30, 2019

Excellent customer service and experience! We have not had a Jeep before but Cross Motors is a Louisville icon so went there first. Best decision ever. Our sales rep Darryl Brown was wonderful. More

by vyates
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James (not sure of last name) worked with us on the finance paperwork., Darryl Brown
Aug 31, 2019 -

Cross Chrysler Jeep Fiat responded

We are so happy to learn that Darryl has provided you with an excellent experience and we wish you congratulations on your Jeep! Thanks for sharing and please let us know if we can assist you again.

August 28, 2019

Satisfied!! Had to have Warranty bodywork done and Greg Clark was great. The work was done on time and they did a warranty recall at the same time. I would recomm More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Clark
Aug 29, 2019 -

Cross Chrysler Jeep Fiat responded

We want our customers to get the best out our their vehicles. Properly repairing and maintaining them is the only way to do so. Please know that your business is greatly appreciated. We hope to see you again soon.

August 26, 2019

New car buy The whole experience was super, our Salesman Shawn Lopes was awesome. Any questions he answered by text or in person. Very fast to respond. All of th More

by Kathy-orange blossom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ward, Shawn Lopes
Aug 27, 2019 -

Cross Chrysler Jeep Fiat responded

Thank you for the excellent review, Kathy! We are so glad to see that Shawn went above and beyond serving you, responding so quickly to any question you had. We can't wait to share your kind words with Matt as well. You're so welcome; please come back at any time.

August 24, 2019

Outstanding service Above all my expectations.I will return They worked with me to meet my scheudle. Very professional,they can meet all of your Jeep service needs More

by Offroad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Turner
Aug 24, 2019 -

Cross Chrysler Jeep Fiat responded

We are happy to learn we could assist you with any Jeep service needs. Thank you so much for taking the time to share your feedback for us . If there is anything else we can do for you, please do not hesitate to reach out and let us know. We welcome you again!

August 21, 2019

Professional and Friendly Service We are so thankful Shawn Lopes was available to help us find a new car. His professionalism and friendliness immediately put us at ease as he showed More

by Joy Craig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Aug 21, 2019 -

Cross Chrysler Jeep Fiat responded

Joy, Congratulations on your new car! We are so delighted to learn about your recommendation and feedback for Shawn. If there is anything else we can do to assist you, please let us know. Thank you for your review!

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