
Cross Chrysler Jeep Fiat
Louisville, KY
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SUV purchase I went to test drive a Jeep Grand Cherokee. My salesman was great and I bought the Jeep getting a great deal. Shawn Looes took great care of me throug I went to test drive a Jeep Grand Cherokee. My salesman was great and I bought the Jeep getting a great deal. Shawn Looes took great care of me through the entire process. More
Great easy experience Having a dealership that cares matters!! Hope everyone makes the right choice and chooses Cross!! Such an easy experience and great friendly helpful s Having a dealership that cares matters!! Hope everyone makes the right choice and chooses Cross!! Such an easy experience and great friendly helpful staff. Go Cross More
Great Salesman I stopped by across Jeep today and spoke with salesman Matthew Beard. I highly recommend this gentleman as he was very tentative to my questions and h I stopped by across Jeep today and spoke with salesman Matthew Beard. I highly recommend this gentleman as he was very tentative to my questions and highly knowledgeable on the vehicles he sells. Took a couple of test drives and allowed me to enjoy the drive instead of talking non stop trying to sell me on it, unlike going to some other places where the salesperson went non-stop when trying to hear the vehicle I’m driving. While I still undecided on what I’m going to buy, I definitely will go back to Matthew Beard and Cross Jeep if they have the brand I’m looking for. Was a pleasant change over some other aggressive experiences. More
Friendly , prompt service. Good job. Jeep recall handled with expert knowledge and service. Would recommend service to others. Clean waiting area and friendly personnel. Easy to get to an Jeep recall handled with expert knowledge and service. Would recommend service to others. Clean waiting area and friendly personnel. Easy to get to and fast service More
Great customer Service, quick turnaround. Went in for a service. Tyler was very nice, answered all of my questions about my car. Also the turnaround time was quick, as I expected that it would Went in for a service. Tyler was very nice, answered all of my questions about my car. Also the turnaround time was quick, as I expected that it would be an all day repair. More
Excellent customer service and experience! We have not had a Jeep before but Cross Motors is a Louisville icon so went there first. Best decision ever. Our sales rep Darryl Brown was wonderful. We have not had a Jeep before but Cross Motors is a Louisville icon so went there first. Best decision ever. Our sales rep Darryl Brown was wonderful. Very patient with my questions and knowledgeable. The entire process was smooth and everyone we spoke with was very helpful and nice. More
Satisfied!! Had to have Warranty bodywork done and Greg Clark was great. The work was done on time and they did a warranty recall at the same time. I would recomm Had to have Warranty bodywork done and Greg Clark was great. The work was done on time and they did a warranty recall at the same time. I would recommend Cross Motors More
New car buy The whole experience was super, our Salesman Shawn Lopes was awesome. Any questions he answered by text or in person. Very fast to respond. All of th The whole experience was super, our Salesman Shawn Lopes was awesome. Any questions he answered by text or in person. Very fast to respond. All of the sales people were courteous and that helped make the trade so much easier than at other dealerships I have done business with. Matt the finance guru explained everything to where it was easy to understand. When we left the dealership the experience we had just encountered had been one of fun and happiness. That is not the norm. Thank you Croos Jeep and Shawn Lopes. More
Outstanding service Above all my expectations.I will return They worked with me to meet my scheudle. Very professional,they can meet all of your Jeep service needs Above all my expectations.I will return They worked with me to meet my scheudle. Very professional,they can meet all of your Jeep service needs More
Professional and Friendly Service We are so thankful Shawn Lopes was available to help us find a new car. His professionalism and friendliness immediately put us at ease as he showed We are so thankful Shawn Lopes was available to help us find a new car. His professionalism and friendliness immediately put us at ease as he showed us different options and patiently answered our questions every step of the way. We highly recommend using this dealership. More