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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,885 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,885 reviews

September 12, 2019

awesome . experience from sales to fiance Jocque our salesperson l was awesome very friendly , knowledgeable , attentive and wanted us to get the car we wanted without being pushy . He gave us More

by Cards rule
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
our finance person was extremely helpful as well. I am not sure of name may have been Todd or Matt
Sep 12, 2019 -

Cross Chrysler Jeep Fiat responded

Congratulations on finding the perfect vehicle to meet your needs. Our team will appreciate knowing that you are happy with the outcome of your visit. Please be sure to notify us of any future needs. Have an amazing day.

September 11, 2019

Best vehicle experience in 45 years! Super experience. Have been a General Motors purchaser for 47 years. Cross JEEP did it all right. Fast, friendly, efficient and professional. Way More

by Chugwater
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Vancelette
Sep 11, 2019 -

Cross Chrysler Jeep Fiat responded

Thank you for the great review! We are glad to see that we stood out among all the others you've worked with in the past. We appreciate your compliments and can't wait to share them with the team. You're welcome back at any time!

September 11, 2019

Good honest people Honest professional services. They did what they said they would when they said they’d do it. My reason to visit was a recall. They had the parts on h More

by muzakmon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsi Ferguson
Sep 11, 2019 -

Cross Chrysler Jeep Fiat responded

Hi there, thank you so much for your kind words! It's great to hear our team has given you five-star service. We appreciate your business and hope to see you again!

September 07, 2019

Great environment Everyone was very friend and helpful. Shawn Lopes is who worked with me. He was very helpful, knowledgeable, and a down to earth guy. Will definitely More

by Smith0728
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Sep 07, 2019 -

Cross Chrysler Jeep Fiat responded

Hi Smith, We appreciate you taking the time to share your helpful and knowledgeable experience with Shawn! Thank you for the positive feedback and glowing recommendation. We look forward to taking care of any of your auto needs in the future.

September 07, 2019

Used fiat bought My used fiat runs well. It is a great little used vehicle for me. I was treated with respect and kindness, no matter how small my purchase was on th More

by Happy fiat friend
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Sep 08, 2019 -

Cross Chrysler Jeep Fiat responded

Congratulations on your FIAT! We are delighted to learn of your satisfaction. Thank you so much for sharing your review. If there is anything else we can assist you with, please do not hesitate to reach out and let us know. We welcome you again!

September 06, 2019

Bought a new Jeep Grand Cherokee I worked with Shawn Lopes and he was polite, attentive and helped me find the vehicle at the price I wanted in very little time. More

by Eli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ward, Shawn Lopes
Sep 07, 2019 -

Cross Chrysler Jeep Fiat responded

Thank you for the great review, Eli! We are glad to see that Shawn's personable service made your visit so memorable. Congratulations; please come back at any time.

September 04, 2019

SUV purchase I went to test drive a Jeep Grand Cherokee. My salesman was great and I bought the Jeep getting a great deal. Shawn Looes took great care of me throug More

by Gilb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Sep 04, 2019 -

Cross Chrysler Jeep Fiat responded

Hi, Congratulations on your brand new Jeep Grand Cherokee and deal! We appreciate you taking the time to share your great experience with Shawn. Thank you, and Come back anytime.

September 04, 2019

Great easy experience Having a dealership that cares matters!! Hope everyone makes the right choice and chooses Cross!! Such an easy experience and great friendly helpful s More

by JC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan, Todd Isenberg, Matthew Beard
Sep 04, 2019 -

Cross Chrysler Jeep Fiat responded

Hi JC, We are thrilled to hear you hs a positive experience with us. We truly appreciate your business and hope to see you again!

September 01, 2019

Great customer Service, quick turnaround. Went in for a service. Tyler was very nice, answered all of my questions about my car. Also the turnaround time was quick, as I expected that it would More

by BHJeep
Recommend Dealer
Yes
Employees Worked With
Tyler Morrison
Sep 01, 2019 -

Cross Chrysler Jeep Fiat responded

We strive for efficiency. Thank you for allowing us to properly maintain your Jeep. Tyler will enjoy receiving your feedback. Have a great day.

September 01, 2019

Great Salesman I stopped by across Jeep today and spoke with salesman Matthew Beard. I highly recommend this gentleman as he was very tentative to my questions and h More

by Squareeyedjeeper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Beard
Sep 02, 2019 -

Cross Chrysler Jeep Fiat responded

Thank you for taking the time to share your experience! We're thrilled to hear that our team ensured you a pleasant time. We hope to work with you again in the future!

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