Cross Chrysler Jeep Fiat

Outstanding service Above all my expectations.I will return They worked with me to meet my scheudle. Very professional,they can meet all of your Jeep service needs Above all my expectations.I will return They worked with me to meet my scheudle. Very professional,they can meet all of your Jeep service needs More

Professional and Friendly Service We are so thankful Shawn Lopes was available to help us find a new car. His professionalism and friendliness immediately put us at ease as he showed We are so thankful Shawn Lopes was available to help us find a new car. His professionalism and friendliness immediately put us at ease as he showed us different options and patiently answered our questions every step of the way. We highly recommend using this dealership. More

Awesome Sales Man - We had a great experience here and left feeling like we got a great deal. Our salesman BJ Cornell was just a wonderful guy - we’d highly recommend him We had a great experience here and left feeling like we got a great deal. Our salesman BJ Cornell was just a wonderful guy - we’d highly recommend him. He went above and beyond to ensure our satisfaction. Everyone was super friendly! More

Great people great service. They were able to make a scary process very easy and helped me along the way with ever step. Got me in a vehicle that I love at an affordable price. A They were able to make a scary process very easy and helped me along the way with ever step. Got me in a vehicle that I love at an affordable price. Answered every question that I had and went above and beyond to make dis process as painless as possible. Will definitely be using them again when it’s time to purchase another vehicle and would highly recommend them to anyone in the market for a new car. More

Excellent customer service Shawn was awesome! He answered any question I had, was super knowledgeable about Jeeps, and was super easy to talk to during the process. They were do Shawn was awesome! He answered any question I had, was super knowledgeable about Jeeps, and was super easy to talk to during the process. They were down 1 person the Saturday we stopped by but still managed to get everyone processed within a reasonable time frame. Matt Ward walked us through all the paperwork smoothly and as quickly as he could, making sure we understood what we were signing and answering all of our questions. I highly recommend this dealership for any new or used Jeep! More

AWESOME AS ALWAYS We just purchased our 7th Jeep from Cross Motors. We traded in our 2015 Wrangler for a 2019 Grand Cherokee Trailhawk. I’m sure we’ll be back for a Gla We just purchased our 7th Jeep from Cross Motors. We traded in our 2015 Wrangler for a 2019 Grand Cherokee Trailhawk. I’m sure we’ll be back for a Gladiator eventually. We love Jeeps!! Chase Vancelette was my Sales Partner for the last 3 years when I worked there in the Sales Department with him. He took great care of us as I knew he would. We’ve been loyal clients for about 10 years. A lot has changed. But the important things haven’t. We know we’ll always get a great deal and exceptional service. The Service Department is top notch has as well. Thank you all! The Linnes More

Outstanding Sales Staff Our interaction with Shawn was phenomenal and he went out of his way to help us find a vehicle that fit our needs in our budget. Would definitely come Our interaction with Shawn was phenomenal and he went out of his way to help us find a vehicle that fit our needs in our budget. Would definitely come back! More

Great dealership and dealers Shawn was very welcoming, helpful, and kind. It was a very easy process and all the staff were super willing to work with us and explained everything Shawn was very welcoming, helpful, and kind. It was a very easy process and all the staff were super willing to work with us and explained everything in full detail to make sure there was never any confusion. The process didn’t take long at all and Shawn even offered us something to drink while we waited. It was a wonderful experience and I would recommend this dealership to anyone. More

James Holfinger I had the most enjoyable and easy experience with J. Holfinger and crew at Cross. I have purchased many cars before but this was by far the best exper I had the most enjoyable and easy experience with J. Holfinger and crew at Cross. I have purchased many cars before but this was by far the best experience it was simple and fast!!! A very Pleasant deal, not 1 time did James or the other staff try to push any other vehicles my way they worked for me and not for themselves and being a female alone doing my purchase that made me feel very special. Thank you once again!!! More

Excellent Service & Buying Process Joc was so easy to work with and genuine. He listed to what I was looking for in a new Jeep and made suggestions accordingly. He was fantastic!!! I Joc was so easy to work with and genuine. He listed to what I was looking for in a new Jeep and made suggestions accordingly. He was fantastic!!! I also spoke with his manager, John, during my visit. John was also no pressure and they all worked as a team. Mark in finance was straight forward and with personality so he also gets a thumbs up. Excellent customer service and they made the buying process easy. Cross has been the most friendly Jeep dealership I’ve visited in Louisville! More