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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,874 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,874 reviews

July 18, 2019

I'll be back I have nothing but good things to say about my experience. This was the first time ever visiting cross and Rick was very honest and helpful. I didn't More

by Mag212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Turner
Jul 18, 2019 -

Cross Chrysler Jeep Fiat responded

Thank you for sharing with us! We truly appreciate it!

July 18, 2019

Good service - second purchase Process was hassle free and the staff stayed late to help us. The wait was a little long but we were pleased overall with the experience. More

by Jason L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Isenberg, Chase Vancelette
Jul 19, 2019 -

Cross Chrysler Jeep Fiat responded

Jason, it is our pleasure to do whatever is necessary to satisfy our guests. Thank you for visiting. Have a great day.

July 17, 2019

Jeep Grand Cherokee I had the best experience with James helping me. The process was made super easy & quick due to his efforts. I will definitely buy from here again. More

by Ashleyskaggs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Holfinger
Jul 18, 2019 -

Cross Chrysler Jeep Fiat responded

Thank you for the positive review and rating! We are happy to know that you had the best experience with us and with the help of James who made the process easy and quick. We look forward to any future visits!

July 16, 2019

Pleasantly surprised Shawn was great. We never felt pressured or uncomfortable. The process was quick and easy. They worked with us to keep within our budget and make our More

by Vinny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Isenberg, Shawn Lopes
Jul 16, 2019 -

Cross Chrysler Jeep Fiat responded

Vinny, thank you for the positive feedback! We are glad to know that you had a good experience with us and that Shawn was great and made the process quick and easy! We value your business and we hope that you will continue to visit us.

July 15, 2019

Great people awesome dealership My experience with this dealership was great they were very personable very clear and very professional on how they conducted their business. If feel More

by Sparta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Jul 15, 2019 -

Cross Chrysler Jeep Fiat responded

Thank you for sharing your experience. We are thrilled to hear that you had such a pleasant experience with our team! Come back and see us anytime.

July 12, 2019

Great experience, not pushed to purchase We had a great experience. We told Mr. Lopes what we needed and he found exactly what we were looking for. We appreciate his energy and warmth and the More

by KrissyP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heidi Lopes, Todd Isenberg, Shawn Lopes
Jul 12, 2019 -

Cross Chrysler Jeep Fiat responded

Hi KrissyP, Thank you so much for sharing your review with us! We are pleased to know Mr. Lopes, Todd, and Heidi has provided you with outstanding service. We truly appreciate your business and hope to see you again in the future!

July 11, 2019

Couldn’t of had a better salesman!!! Shaun was awesome They were honest with me from the beginning. Never felt taken advantage of or felt like I was not important! Couldn’t of asked for a better experience More

by JohnJWadell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Isenberg, Shawn Lopes, Ryan Garvey
Jul 11, 2019 -

Cross Chrysler Jeep Fiat responded

Hi there, thank you for the wonderful review! We are so happy to know your experience was positive. Let us know if there is anything else we can assist you with!

July 11, 2019

550 mile trip to buy a jeep I just want to say we had probably the best buying experience we have ever had with Cross Jeep. We came all the way from Arkansas because they had th More

by Gohogsgo7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Isenberg, Shawn Lopes
Jul 11, 2019 -

Cross Chrysler Jeep Fiat responded

That's what we like to hear! Thank you so much for sharing your experience with us. We love nothing more than knowing that you had a great experiencing purchasing your new ride. Shawn was happy to work with you! Please come back to see us again soon.

July 10, 2019

This dealership was phenomenal in their approach! I would highly recommend this dealership. They are knowledgeable, polite, helpful, and low pressure. I enjoyed just being there as well as getting a n More

by Greyhoundteacher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Cross, Shawn Lopes, Kevin Turner
Jul 10, 2019 -

Cross Chrysler Jeep Fiat responded

Thank you for the amazing review! We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We definitely look forward to your next visit!

July 09, 2019

Best experience I have had I purchased a new Jeep form cross. Their staff was pleasant and always willing to help. I would definitely buy here again! Great place great staff More

by Mike conrad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Holfinger
Jul 09, 2019 -

Cross Chrysler Jeep Fiat responded

Congratulations on your new Jeep! Happy driving!

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