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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,874 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,874 reviews

July 04, 2019

New Jeep The sales personnel were friendly, courteous, and helpful. They explained the features of the auto and terms of the sales in a very clear and easy to More

by Kobe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Isenberg, James Holfinger
Jul 05, 2019 -

Cross Chrysler Jeep Fiat responded

Kobe, thank you for your kind words. We truly appreciate your 5-star rating and review. Let us know when we may further assist you.

July 04, 2019

Great service department The service staff are nice and helpful. They get you in and out quickly doing a great job. I plan to do further service related issues there. More

by Bcoke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Turner, Tyler Morrison, Kelsi Ferguson
Jul 04, 2019 -

Cross Chrysler Jeep Fiat responded

Thank you for the positive review and rating! We are happy to know that your experience with us went well and that our service staff was nice, quick, and helpful during your visit! We value your business and we look forward to any future visits!

July 02, 2019

Superior Service This dealership goes above and beyond with service. They are friendly and courteous. They are all about making sure you are safe on the road. More

by WOODLES2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Linne, Rick Turner
Jul 03, 2019 -

Cross Chrysler Jeep Fiat responded

We always strive to go above and beyond for our customers who are the best. Thanks for sharing and we welcome you back for any future service visits.

July 01, 2019

Helpful and pleasant Shawn Lopes was extremely informative and was persistent to help us find the right vehicle for us. I recommend anyone shopping for a new vehicle to More

by Jeep 2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Isenberg, Shawn Lopes
Jul 02, 2019 -

Cross Chrysler Jeep Fiat responded

Thank you for the positive feedback! We are happy to know that Shawn was informative and helpful in finding you the right vehicle. We appreciate you recommending us and we hope that you will visit us again soon!

June 29, 2019

Great Customer Service I have been to Cross Chrysler Jeep twice now. Shawn Lopes was awesome to deal with and helped me get in the Jeep I wanted for a great price. More

by JACOBALONGI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Jun 30, 2019 -

Cross Chrysler Jeep Fiat responded

Congratulations on your Jeep! Thanks for working us again and we're so glad to learn of your feedback for Shawn. Let us know if we can assist you with anything else.

June 27, 2019

Awesome We had a great experience with Darryl Brown. We came in thinking we wanted a used Jeep Wrangler but ended up getting a new one. Darryl was patient, kn More

by Pennylee123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darryl Brown
Jun 27, 2019 -

Cross Chrysler Jeep Fiat responded

Thank you for the positive feedback! We are happy to know that you had a great experience and with the help of Darryl who was patient, knowledgeable, and helpful. We value your business and we hope that you will visit us again soon! Enjoy your new Jeep Wrangler!

June 26, 2019

Always helpful and fast! I have taken my car and many cars to Cross for service and they are beyond helpful. Excellent service! Thanks for everything you do for your customers More

by Job59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Cross, Angelica Ortega, Tyler Morrison, Rick Turner
Jun 27, 2019 -

Cross Chrysler Jeep Fiat responded

Thank you for taking the time to share your excellent experience with us! We are ecstatic to hear Angelica, Tyler, Rick, and Jon all went above and beyond to assist you with a high level of customer service throughout the process. Looking forward to assisting you in the future when you need it!

June 23, 2019

Sales rep help Shawn is a super guy. He met with us on couple visits and was helpful. Never felt pressure. He presented several Jeep’s and explained details for More

by Gnau2
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Isenberg, Shawn Lopes, Sarah Ridder
Jun 24, 2019 -

Cross Chrysler Jeep Fiat responded

Thank you for the positive review and rating! We are happy to know that Shawn was helpful during your experience with us. We value your business and we hope that you will continue to visit us!

June 22, 2019

Friendly and Helpful My experience at Cross was incredibly pleasant. My salesman, James, was extremely helpful and easy to work with. The team at Cross went above and beyo More

by osnider09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Holfinger
Jun 22, 2019 -

Cross Chrysler Jeep Fiat responded

Congratulations on your Jeep! James is excellent and we are so glad he took wonderful care of your visit. Let us know if we can do anything else for you. We welcome you again.

June 22, 2019

Jeep Cherokee Limited 4x4 Angel was awesome!! She was very knowledgeable and accommodating. She would have let me drive every vehicle on the lot if I needed to. No pressure fr More

by Jo’s Jeep2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Isenberg, Jon Cross, Angelica Ortega
Jun 23, 2019 -

Cross Chrysler Jeep Fiat responded

Hi Jo, Congratulations on your Jeep Cherokee! We are delighted to learn of your recommendation of Angel and truly appreciate your perfect feedback for us. Thanks for sharing and we hope to work with you again in the future.

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