Cross Chrysler Jeep Fiat

A great buy Upfront and honest. Quick to meet me where I needed Jeep to be with trade in and sale. Wonderful experience in comparison to other dealerships I’ve vi Upfront and honest. Quick to meet me where I needed Jeep to be with trade in and sale. Wonderful experience in comparison to other dealerships I’ve visited. More

Second purchase from Cross This is the second jeep we have bought from cross, gave a fair price on trade, budged a little down on their car and really felt like we got a great d This is the second jeep we have bought from cross, gave a fair price on trade, budged a little down on their car and really felt like we got a great deal. Super patient, but moving with a purpose... wasnt there more than a few hours for both. Always recommend cross if you want a good deal at a fair price. Also put new tires and a new windshield on the jeep and didnt jack the price up for it. Awesome dealership. More

Very positive car buying experience Our salesperson Chris was very knowledgeable and good to work with. He was low pressure and made the process easy. He showed us all the features of th Our salesperson Chris was very knowledgeable and good to work with. He was low pressure and made the process easy. He showed us all the features of the car and answered all of our questions. I would buy from this dealership again. More

Kevin was very helpful, professional and did a great job! Cross Jeep did an amazing job. I worked with Kevin in service and he was very honest, helpful and had my Jeep ready on a timely basis. I truly recomme Cross Jeep did an amazing job. I worked with Kevin in service and he was very honest, helpful and had my Jeep ready on a timely basis. I truly recommend Cross Jeep Andrea if you need your vehicle serviced call Kevin Turner! More

Great staff that genuinely wants to help you Was in need of a new work vehicle, Cross had something on had so I contacted them about a trade. I stopped in the next day and was out the door in les Was in need of a new work vehicle, Cross had something on had so I contacted them about a trade. I stopped in the next day and was out the door in less than two hours! -(even though I could have stayed all afternoon, they have a very nice dealership). They were more than fair with my trade, didnt deserve the deal I got. Honest, hard working people working there, easy to talk to/ work with. More

Kevin turner is a beast I had my truck in there a few times for a rattle noise in the dash. Kevin always listened to me and always helped me. I love my truck and it’s mostl I had my truck in there a few times for a rattle noise in the dash. Kevin always listened to me and always helped me. I love my truck and it’s mostly because how the service department treats me when I bring it in for service or anything. Great people all around. Austin in sales is a very cool and easy guy to help you get a car or truck. More

Purchase Looking for a truck for 2 years, finally made that purchase and very happy with our salesman James Holfinger, he made it happen for us! Looking for a truck for 2 years, finally made that purchase and very happy with our salesman James Holfinger, he made it happen for us! More

Poor Service I had a previous recall done at this service center and had no problems. I started having problems with my van about a week later so I scheduled an ap I had a previous recall done at this service center and had no problems. I started having problems with my van about a week later so I scheduled an appointment to have them run a $100 test to try and find the problem. I dropped my van off, at the scheduled 9:00 am, appointment. I was going to wait but was asked if I wanted a ride home because it could take several hours to run the test. I waited until around 4-5 PM to start calling to see if my van was finished. When I was finally able to get through to the service center, I was informed my van would not be ready until tomorrow because they were backed up. Needless to say, I was not happy since I had appointments the next day. I was told I could call a ride service and they would pay for it. I asked why I wasn't called and told it wouldn't be ready. Now, this wasn't for a repair just the test. I was told if I had picked my van up and rescheduled it would just put me further behind in the schedule. I don't understand, why make an appointment if it doesn't mean anything. At the very least, tell the customer, they may not have their vehicle back fro a couple of days. It was toward the end of the second day, I finally received a call that the tests were complete. When i had my recall done prior to the testing date, I was told that my battery read a low charge and I needed new brake pads. I had another mechanic do the brakes and I bought a new battery. These items were on the list for the repairs needed. When i asked about it, I was told they weren't tested because they were on the list of needed repairs from the week before. I also had a ding on the rear of he van that was not there before. Just a bad experience all around. More

Great Experience Went in looking for a used Jeep and walked away with a brand new Cherokee. The sales man Darryl Brown and financial guy were great. I walked in with a Went in looking for a used Jeep and walked away with a brand new Cherokee. The sales man Darryl Brown and financial guy were great. I walked in with a pre-approved loan from my bank and they got me a new car with better payments. The service center is great, I have had 2 oil changes and tire rotations since purchasing my car and I have been satisfied both times. More