
Cross Chrysler Jeep Fiat
Louisville, KY
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Zero Pressure I've bought and negotiated from multiple dealerships and this dealership was the only that made both ends of the process (sales and finance) very plea I've bought and negotiated from multiple dealerships and this dealership was the only that made both ends of the process (sales and finance) very pleasant. There was absolutely no pressure sales tactics and Will was very knowledgeable about the vehicles on the lot. There was genuine support in finding a vehicle that worked within our budget and met our needs. Would purchase from this dealership again. More
Cross Rocks! This is the only place we go. They are the best! We have bought 5 cars from Cross and can think of going nowhere else This is the only place we go. They are the best! We have bought 5 cars from Cross and can think of going nowhere else More
Excellent service and follow up service post purchase. Was very happy dealing with Will and would certainly reccomend anyone to this dealership. I will definit service and follow up service post purchase. Was very happy dealing with Will and would certainly reccomend anyone to this dealership. I will definitely go back for my next purchase! More
Disappointed I chose cross motors because they are close to my residence and it’s the first dodge I have ever owned. I took my charger in for factory recall on the I chose cross motors because they are close to my residence and it’s the first dodge I have ever owned. I took my charger in for factory recall on the alternator. A couple of days later my fuel pump needed replaced the a couple days after that my starter went bad. Now my vehicle has a gasoline smell that is so bad I have to park my car outside because my garage is built on to the house and it makes my house smell. I know all things are possible, and maybe the repair was necessary but the car had no issues at all before I had the recall fixed. The service department employees are very nice and actually seemed to to care about my problem. The manager even took a little of the bill on the fuel pump. More
Awesome service Prompt and excellent service from fast and courteous associates!! Dropped off my truck and it was ready when I stopped by to pick it up. Prompt and excellent service from fast and courteous associates!! Dropped off my truck and it was ready when I stopped by to pick it up. More
Great experience My husband and I had a very good experience here. We’ve been wanting a Jeep for quite sometime and Matt helped us get the one of our dreams. Really gr My husband and I had a very good experience here. We’ve been wanting a Jeep for quite sometime and Matt helped us get the one of our dreams. Really great customer service here they even stayed past closing to help us out. Very pleased. More
From start to finish, superb!! Angel at Cross Chrysler Jeep Fiat made the entire process quick and simple. I found the Jeep online and within half an hour of sending an email expres Angel at Cross Chrysler Jeep Fiat made the entire process quick and simple. I found the Jeep online and within half an hour of sending an email expressing interest, I received a phone call from Angel. She let me know the Jeep was still available and proceeded to answer the questions I had. She was very friendly and pleasant to talk to. I received additional pictures of the Jeep after I told her of a few spots I would like to see. Having decided to purchase the Jeep, I then bought a bus ticket to Louisville. I only mention this because when I told Angel when and how I was getting there, she immediately offered to pick me up from the bus station. Once I got to the dealership I couldn't help but notice how nice the place was. The building looked new. Everything was clean. The final process was quick and smooth and before I knew it I was on my way home. She gave me a full tank of gas for the 10 hour ride home when they normally only give a half tank. The cherry on this already awesome sundae was when she handed me a goodie bag with granola bars and water for the trip and a few t-shirts while telling me to be sure I send her pictures as I modify and upgrade the Jeep. I couldn't be happier with my purchase or the process. The Jeep drove all 10 hours home without a single problem blowing frosty a/c the whole time. Not bad for a 21 year old vehicle. More
New Jeep Wrangler Austin was great to work with. He worked with mine and my wife’s busy work schedules, and even came in on his day off when the dealership was closing Austin was great to work with. He worked with mine and my wife’s busy work schedules, and even came in on his day off when the dealership was closing to wrap up the sale. We received a fair and generous trade in for our previous vehicle. If you want to find the right Jeep Wrangler for you at a competitive price, Cross is the place to go. More
New Jeep Grand Cherokee Austin was great to work with. He worked with mine and my wife’s busy work schedules, and even came in on his day off when the dealership was closing Austin was great to work with. He worked with mine and my wife’s busy work schedules, and even came in on his day off when the dealership was closing to wrap up the sale. We received a fair and generous trade in for our previous vehicle. If you want to find the right Jeep Grand Cherokee for you at a competitive price, Cross is the place to go. More
Exceptional Customer Service and Sales The people of Cross Jeep were polite and eager to gain my business. Chris, my sales rep really went the extra mile for me to be able to get into the J The people of Cross Jeep were polite and eager to gain my business. Chris, my sales rep really went the extra mile for me to be able to get into the Jeep that fit me and my work requirements. I feel like I have gained new friends through the entire buying experience and walked away with a Great used Jeep for a very reasonable price. "They are worth the look when shopping". I can hardly wait to put it on their off road course on site! More