
Cross Chrysler Jeep Fiat
Louisville, KY
Filter Reviews by Keyword
By Type
Showing 1,871 reviews
Punkn jl. Just in time Was hemming and hawing about ordering this exact Jeep. When I went to service my jk I saw it! Exactly what I would have ordered!! Beautiful color. Al Was hemming and hawing about ordering this exact Jeep. When I went to service my jk I saw it! Exactly what I would have ordered!! Beautiful color. All options. More
great place these guys really take care of you and your car. they are very knowledgeable and care about your business. If you car is going to be there awhile they these guys really take care of you and your car. they are very knowledgeable and care about your business. If you car is going to be there awhile they even call an uber for you free of charge to get you where you need to go! i will always be a loyal customer there! More

We are very pleased I have to thank Austen, he and the Cross team went above and beyond to get us in the Jeep we wanted at the price we needed to make it happen. We are a I have to thank Austen, he and the Cross team went above and beyond to get us in the Jeep we wanted at the price we needed to make it happen. We are already repeat customers and will continue to be. They even replaced the existing hardtop with a softtop which we really wanTed. Thank you Cross -Chrysler, Jerp Dodge for making this a seamless experience! More
Good experience buying a used car My daughter and I would like to thank James and Todd for making our used car purchase a pleasurable experience allowing my daughter to get the vehicle My daughter and I would like to thank James and Todd for making our used car purchase a pleasurable experience allowing my daughter to get the vehicle she wanted at a price that she could afford.. More
Great experience buying a new car. Chris was great to deal with no pressure to buy. Easy and fair negotiation. Best inventory in Louisville. If you are buying a Jeep Cross is the place Chris was great to deal with no pressure to buy. Easy and fair negotiation. Best inventory in Louisville. If you are buying a Jeep Cross is the place to come. More
Very Nice - good experience All personnel were very nice and not pushy. They had the vehicle that I spoke to them about, sent me all the information that I requested, and didn't All personnel were very nice and not pushy. They had the vehicle that I spoke to them about, sent me all the information that I requested, and didn't try to add in a bunch of "fees". We arrived for a test drive at 3pm, and left with our new Jeep about 6pm, trade-in included. They didn't rush us and didn't pressure us at all. Negotiations were brief, the price was good, and they gave us what we wanted for our trade in. You can't beat that experience. They also have a very good selection of Jeeps and have an offroad obstacle course to try out. More

Awesome! I had a great experience working with James. He was awesome to work with and I definitely would recommend anyone buying their next vehicle here! I had a great experience working with James. He was awesome to work with and I definitely would recommend anyone buying their next vehicle here! More
Easiest car shopping ever!!! We were shopping for a second car. Angel Ortega LISTENED to what we wanted and came through. No stress! Matt was amazing! Two thumbs up! We were shopping for a second car. Angel Ortega LISTENED to what we wanted and came through. No stress! Matt was amazing! Two thumbs up! More
service & bodyshop Greg in the body shop sat down and went over everything that was getting done. Helped me out with the insurance claim. Any time I called or emailed he Greg in the body shop sat down and went over everything that was getting done. Helped me out with the insurance claim. Any time I called or emailed he got back to me in a very timely manor. They did a great job on helping me with everything I needed. I work at another dealership in town and chose to do business with them because of how they spoke to me like I was human being and not just a “job”. I strongly recommend anyone that needs bodywork done to see Greg at Cross Jeep! I also had some recalls done and Tyler in service got me in and out without having to wait weeks like other stores I had called to do the work for me. More
Service on 2010 Chrysler Town& Country Able to diagnose headlight problem Correctly. This was an expensive repair but done correctly with genuine parts. We have a 2 year warranty. Certainl Able to diagnose headlight problem Correctly. This was an expensive repair but done correctly with genuine parts. We have a 2 year warranty. Certainly worth using this dealership repair department. Technicans kept us informed and performed repair in a timely manor. More