
Cross Chrysler Jeep Fiat
Louisville, KY
Filter Reviews by Keyword
By Type
Showing 1,869 reviews
Sales and service I always get top notch sales and service from all of the Cross team, could not ask for better service all the way around I have and will continue to d I always get top notch sales and service from all of the Cross team, could not ask for better service all the way around I have and will continue to do business and refer them in the future Aaron More
My purchase experience The Grand Cherokee Trail Hawk equipped with the 3.0 turbo diesel, white was a pretty specific vehicle to be searching for to say the least. Add to th The Grand Cherokee Trail Hawk equipped with the 3.0 turbo diesel, white was a pretty specific vehicle to be searching for to say the least. Add to the list a Hugh promotion was going on made this even a bigger challenge to find. My salesman went the extra mile and stayed on task for three days to make this deal happen for me, I couldn't be more satisfied. Thank you Matt................ More
Best Fiat Service!!! Even though my car was purchased out of town I have been taking my Fiat 500L POP to Cross in Louisville for all it’s service needs and could not be an Even though my car was purchased out of town I have been taking my Fiat 500L POP to Cross in Louisville for all it’s service needs and could not be any more pleased! From the moment I drive my car through the service garage door I am immediately greeted by a knowledgeable, professional service advisor who oversees the repairs. I know when I pick it up the mechanics have taken care of any problems and never have had to take it back because it wasn’t fixed! Even the dealer’s executive management team is readily approachable and seem to have an ‘open door’ policy - way to go Cross!!!! More
Great service My last visit I had rear breaks done, it was done quickly while I waited in the service lounge. The price was last than what was originally quoted whi My last visit I had rear breaks done, it was done quickly while I waited in the service lounge. The price was last than what was originally quoted which was great. More
Brought my Jeep in for a recall repair, never again. I brought my 2008 Jeep Wrangler Sahara Unlimited to this dealership for recall repair for the Airbag Clockspring and both Driver and Passenger Airbags I brought my 2008 Jeep Wrangler Sahara Unlimited to this dealership for recall repair for the Airbag Clockspring and both Driver and Passenger Airbags. When my car was returned to me my horn did not work, I asked for them to fix the problem they caused by removing the horn sensor. They refused and said that it was "worn out" and there was "no way they could have caused it". Typical Shysters. Would never bring my Jeep here again and would recommend for you to go somewhere else. Over $200 to replace a sensor that they damaged. STAY AWAY!!! More
Absolutely awesome service Brought car in for a slow leak on tire. Fixed at no charge in 15 minutes.... friendly and fast service... this dealership/service and body shop are s Brought car in for a slow leak on tire. Fixed at no charge in 15 minutes.... friendly and fast service... this dealership/service and body shop are simply awesome! More
charge for what Went in for two recall repairs and received a call that I had 2100 dollars of damage! Well that was so not true! I would not recommend your customer s Went in for two recall repairs and received a call that I had 2100 dollars of damage! Well that was so not true! I would not recommend your customer service people try to rip off people based on their sex which is what happened to me! More
Review It was easy to make an appointment. They did what I asked them to do. They gave me all the information I needed. There were no hassles, no problems, It was easy to make an appointment. They did what I asked them to do. They gave me all the information I needed. There were no hassles, no problems, and no issues, and my car was ready when they said it would be ready. I can’t say that about the last dealership I went to. I am a happy customer. More
Pretty easy Salesman was great! Easy experience. Matthew found us the perfect Jeep. He took time to find exactly what we wanted. No pressure at all. Positive expe Salesman was great! Easy experience. Matthew found us the perfect Jeep. He took time to find exactly what we wanted. No pressure at all. Positive experience. More
Excellent experience! Shawn was a pleasure to work with. He was very knowledgeable about the jeeps and answered all of our questions. He was very professional and friendl Shawn was a pleasure to work with. He was very knowledgeable about the jeeps and answered all of our questions. He was very professional and friendly, we would definitely recommend him to any family/friends looking to purchase a vehicle! As others have said in previous reviews, the employees at this dealership were not pushy like a lot of other dealerships and we felt like they were very honest people. More