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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,881 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,883 reviews

September 02, 2018

charge for what Went in for two recall repairs and received a call that I had 2100 dollars of damage! Well that was so not true! I would not recommend your customer s More

by kbaldon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsi Ferguson
Sep 05, 2018 -

Cross Chrysler Jeep Fiat responded

I apologize for the issue. Could you please call me to go over this occurrence in further detail Jared Cross 502-459-9900

September 02, 2018

Review It was easy to make an appointment. They did what I asked them to do. They gave me all the information I needed. There were no hassles, no problems, More

by Fred's Wrangler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Turner
September 02, 2018

Pretty easy Salesman was great! Easy experience. Matthew found us the perfect Jeep. He took time to find exactly what we wanted. No pressure at all. Positive expe More

by JONIALANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ward, Matthew Beard
September 02, 2018

Excellent experience! Shawn was a pleasure to work with. He was very knowledgeable about the jeeps and answered all of our questions. He was very professional and friendl More

by stacy1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
September 01, 2018

Best Deal from Best Dealership New to Jeep Wrangler every Jeep owner said go to Cross and they were right!!! Love my new JK. Very knowledgeable not pushy like others More

by bkconcept
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Ortega, Todd Isenberg, Jared Cross, Chris Gabehart
August 31, 2018

Friendly helpful service center The service department was so friendly. They have my car running better than new. They are very thorough and explained what was wrong with my car in a More

by itsmartyb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsi Ferguson
August 31, 2018

Simply professional. Kelsi kept me informed about progress continually. Jeep was in shop for about a week, but Kelsi kept me up to date. When I got the bill, I thought I More

by wdkeller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsi Ferguson
August 31, 2018

This is my second purchase from true JEEP people Chase and Hunter were so awesome in helping me purchase my new Grand Cherokee. This is the second purchase I have made through this dealership and as More

by Bill in his Jeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Isenberg, Chase Vancelette, Hunter Doerr
August 31, 2018

Great Service! I located the used Jeep I was looking for online. I sent an email and received a quick response. Darryl Brown helped me out through a series of emails More

by TNOTT1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darryl Brown
August 31, 2018

Great car buying experience Cross was the best car buying experience I could have asked for. Chase was very friendly and knowledgeable. He answered all questions I had and I ne More

by SteveC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Isenberg, Chase Vancelette
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