
Cross Chrysler Jeep Fiat
Louisville, KY
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charge for what Went in for two recall repairs and received a call that I had 2100 dollars of damage! Well that was so not true! I would not recommend your customer s Went in for two recall repairs and received a call that I had 2100 dollars of damage! Well that was so not true! I would not recommend your customer service people try to rip off people based on their sex which is what happened to me! More
Review It was easy to make an appointment. They did what I asked them to do. They gave me all the information I needed. There were no hassles, no problems, It was easy to make an appointment. They did what I asked them to do. They gave me all the information I needed. There were no hassles, no problems, and no issues, and my car was ready when they said it would be ready. I can’t say that about the last dealership I went to. I am a happy customer. More
Pretty easy Salesman was great! Easy experience. Matthew found us the perfect Jeep. He took time to find exactly what we wanted. No pressure at all. Positive expe Salesman was great! Easy experience. Matthew found us the perfect Jeep. He took time to find exactly what we wanted. No pressure at all. Positive experience. More
Excellent experience! Shawn was a pleasure to work with. He was very knowledgeable about the jeeps and answered all of our questions. He was very professional and friendl Shawn was a pleasure to work with. He was very knowledgeable about the jeeps and answered all of our questions. He was very professional and friendly, we would definitely recommend him to any family/friends looking to purchase a vehicle! As others have said in previous reviews, the employees at this dealership were not pushy like a lot of other dealerships and we felt like they were very honest people. More
Best Deal from Best Dealership New to Jeep Wrangler every Jeep owner said go to Cross and they were right!!! Love my new JK. Very knowledgeable not pushy like others New to Jeep Wrangler every Jeep owner said go to Cross and they were right!!! Love my new JK. Very knowledgeable not pushy like others More
Friendly helpful service center The service department was so friendly. They have my car running better than new. They are very thorough and explained what was wrong with my car in a The service department was so friendly. They have my car running better than new. They are very thorough and explained what was wrong with my car in a way I could understand. More
Simply professional. Kelsi kept me informed about progress continually. Jeep was in shop for about a week, but Kelsi kept me up to date. When I got the bill, I thought I Kelsi kept me informed about progress continually. Jeep was in shop for about a week, but Kelsi kept me up to date. When I got the bill, I thought I was adding a new wing on to your building (LOL), but I knew ahead of time. The Jeep is absolutely in tip top running order, thanks to Kelsi and your staff in the maintenance department. More
This is my second purchase from true JEEP people Chase and Hunter were so awesome in helping me purchase my new Grand Cherokee. This is the second purchase I have made through this dealership and as Chase and Hunter were so awesome in helping me purchase my new Grand Cherokee. This is the second purchase I have made through this dealership and as a true JEEPer I highly recommend it. They have all the things a JEEPhead needs and the service is amazing. I was in and out with a trade in of my previous Wrangler in no time, and I LOVE MY NEW VEHICLE. Todd Isenberg was also a treat to deal with...he made the process seamless and painless. Great thank you to the whole team. More
Great Service! I located the used Jeep I was looking for online. I sent an email and received a quick response. Darryl Brown helped me out through a series of emails I located the used Jeep I was looking for online. I sent an email and received a quick response. Darryl Brown helped me out through a series of emails, phone calls and texts. They gave me a very fair quote for my trade in, sight unseen. The deal was basically done before I had to make my 4.5 hour drive down to test drive it. Their service and professionalism is top notch! More
Great car buying experience Cross was the best car buying experience I could have asked for. Chase was very friendly and knowledgeable. He answered all questions I had and I ne Cross was the best car buying experience I could have asked for. Chase was very friendly and knowledgeable. He answered all questions I had and I never felt uncomfortable. The offer on my trade in was right on what I was expecting. The whole experience was great. I left with an awesome Jeep and I would highly recommend using this dealership. More