
Cross Chrysler Jeep Fiat
Louisville, KY
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This is one of the better dealerships I've been to. Hunter was a pleasure to work with. He was friendly and very patient. He seemed happy to get me in the Jeep i wanted. Thankfully no melodrama. Wasn't Hunter was a pleasure to work with. He was friendly and very patient. He seemed happy to get me in the Jeep i wanted. Thankfully no melodrama. Wasn't the happiest about the price for my trade but it was at least fair, unlike some other dealers I visited. Other issue i had was no one seemed to know about the Jeep rewards credit card. So if your looking to use points from one you might want to call ahead and make sure they can do it. Also noticed a small chip in the windshield after i left. Went back to the dealer the next day and they immediately had there glass repair specialist contact me to set up repair. More
Picked me up a nice 2016 Wrangler! I've been looking at trading in my truck for a Jeep for a little while now. However, I didn't know much about Jeeps. I met Chase when I showed up an I've been looking at trading in my truck for a Jeep for a little while now. However, I didn't know much about Jeeps. I met Chase when I showed up and he was really patient with me. I asked a lot of newbie Jeep questions and he was willing to explain everything and demonstrate a lot of the features I asked about. We took a few used Wranglers for a test drive before I settled in on the one I wanted. Chase and Jon worked with me on my trade-in. I originally made the trip to learn and test-drive but ended up picking up a nice 2016 model. I didn't feel pressured or uncomfortable at all throughout the buying process. It was a learning experience and everyone was very helpful. I signed all of the paperwork with Matt and he was really good about explaining financing options and extended warranties. I would definitely recommend this dealership. Coincidentally, the truck I was trading in I purchased from Cross back in 2012 and I didn't hesitate to come visit these guys again. More
Easy purchase for my first ever NEW SUV!!!!! No pushy salesmen! Worked with me and my husband with OUR budget and what we could afford. Even when we jumped back and forth multiple times. ONLY wis No pushy salesmen! Worked with me and my husband with OUR budget and what we could afford. Even when we jumped back and forth multiple times. ONLY wish we could have worked in the trade in for a better price. More
Smooth transaction James and Shawn were easy to deal with and took good care of me during the process. Todd was very thorough in outlining other options for me to consi James and Shawn were easy to deal with and took good care of me during the process. Todd was very thorough in outlining other options for me to consider without being too aggressive on trying to close a sale. All in all, working with Cross was a pleasant experience. More
Great experience Thanks everyone I will definitely return in the future. I will also recommend friends and family looking for a jeep. You guys are great thank you. Thanks everyone I will definitely return in the future. I will also recommend friends and family looking for a jeep. You guys are great thank you. More
Great Used Cars I've bought a LR3 LandRover with James at this dealership, and we were very well attended, Post sale is also a plus on this dealer. That's a go I've bought a LR3 LandRover with James at this dealership, and we were very well attended, Post sale is also a plus on this dealer. That's a go for it! More
Hassle free Chase was phenomenal to work with. Absolutely zero pressure. Have been car shopping for several months and he by far was the most enjoyable salesman Chase was phenomenal to work with. Absolutely zero pressure. Have been car shopping for several months and he by far was the most enjoyable salesman to work with-laid back and easy going. Thanks for taking the headache out of car shopping! More
Great experience My salesman Chris Gabehart was Awesome! I was treated with fairness and respect. The entire team was honest and upfront about the car and the financin My salesman Chris Gabehart was Awesome! I was treated with fairness and respect. The entire team was honest and upfront about the car and the financing, etc.. This is a great place to buy a car. More
Very good service Hunter was very helpful and easy to work with. The price was hard to beat and they will work with you and your budget and trade. Hunter was very helpful and easy to work with. The price was hard to beat and they will work with you and your budget and trade. More
Great! Experience overall was great. Friendly and helpful. Cross especially Austin Luckett, made purchasing my Rubicon a very pleasurable experience. As a Experience overall was great. Friendly and helpful. Cross especially Austin Luckett, made purchasing my Rubicon a very pleasurable experience. As always got a great deal. The service, parts and body shop are great also. More