
Cross Chrysler Jeep Fiat
Louisville, KY
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AWESOME!!! The whole experience was really good. The process from looking at cars to getting the keys was simple! I'm a very happy! I would recommend this dealer The whole experience was really good. The process from looking at cars to getting the keys was simple! I'm a very happy! I would recommend this dealership 100%! More
Integrity I've been buying cars for over 40 years and was impressed from the moment I drove on the lot. I was treated with respect and dignity. I was buying a I've been buying cars for over 40 years and was impressed from the moment I drove on the lot. I was treated with respect and dignity. I was buying a used truck for my grandson and was extremely pleased with every facet of the transaction. We drove 4 hours for the truck we had seen online and we're not disappointed. Every single thing was exactly as described . I requested 2 additional things be verified and they handled that with no qualms. Shawn Lopes is true to his word and a wonderful no pressure salesman with follow up on everything. Thank You! More
Honest dealership Looking for a vehicle for your teenager can be very frustrating. Shawn and the guys at Cross helped this process be a lot easier. This dealership is 2 Looking for a vehicle for your teenager can be very frustrating. Shawn and the guys at Cross helped this process be a lot easier. This dealership is 200 miles from my hometown but making the trip was well worth it. Thanks so much! More
Service is good! Everyone I’v delt with has been very pleasant, however I’m not happy with the vehicle I purchased! Every time I get a hundred miles or more from home Everyone I’v delt with has been very pleasant, however I’m not happy with the vehicle I purchased! Every time I get a hundred miles or more from home the service engine light comes on! More

Awesome salesman Chris was awesome to work with. Very nice and down to earth guy!! Love our new Jeep. Keep up the great job Chris! We will see you when we bring you th Chris was awesome to work with. Very nice and down to earth guy!! Love our new Jeep. Keep up the great job Chris! We will see you when we bring you the spotted cow! More
Trailhawk Grand Cherokee Kelly and Darryl are two of the most knowledgable sales professionals I have ever seen. The multiple test drives were pleasant and filled with accurat Kelly and Darryl are two of the most knowledgable sales professionals I have ever seen. The multiple test drives were pleasant and filled with accurate information. The dealership staff and Kelly handled the phone negotiations promptly and professionally. The delivery was well done and Darryl did a great job of showing us the vehicle's features. Matt did a great job of organizing and processing the transaction. More
Buyer Very professional . Took care of problems that came up during the sale. Mr Cross was great. Remember ..... they are a business that employs people Very professional . Took care of problems that came up during the sale. Mr Cross was great. Remember ..... they are a business that employs people that have to support their families! Making a fair profit is commendable and I feel that my deal was very fair.....highly recommended this dealer!!!!!!!!!!! More
Great Service! Staff is great; they are very friendly, professional, informative and take care of service in a timely manner. Text you when service is complete as Staff is great; they are very friendly, professional, informative and take care of service in a timely manner. Text you when service is complete as well as informing you personally. I am always very happy with the service department at this Dealership. You are assigned a Rep when you initially check it, and that is the person who follows through with you thoughout the process. More
Car buying Great experience with Cross! Would recommend anyone to go! Glad I had the opportunity to work with great people to buy a great affordable car. Great experience with Cross! Would recommend anyone to go! Glad I had the opportunity to work with great people to buy a great affordable car. More
Recall work I had a recall notice so I called to make an appt. While on the phone I learned that there were actually 3 recalls. I wondered how many trips/appts I I had a recall notice so I called to make an appt. While on the phone I learned that there were actually 3 recalls. I wondered how many trips/appts I might need to make, but the serviceperson was able to get me on to get all three done on the same trip. I was in and out promptly and on my way. Really great service. More