
Cross Chrysler Jeep Fiat
Louisville, KY
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Buyer Very professional . Took care of problems that came up during the sale. Mr Cross was great. Remember ..... they are a business that employs people Very professional . Took care of problems that came up during the sale. Mr Cross was great. Remember ..... they are a business that employs people that have to support their families! Making a fair profit is commendable and I feel that my deal was very fair.....highly recommended this dealer!!!!!!!!!!! More
Great Service! Staff is great; they are very friendly, professional, informative and take care of service in a timely manner. Text you when service is complete as Staff is great; they are very friendly, professional, informative and take care of service in a timely manner. Text you when service is complete as well as informing you personally. I am always very happy with the service department at this Dealership. You are assigned a Rep when you initially check it, and that is the person who follows through with you thoughout the process. More
Recall work I had a recall notice so I called to make an appt. While on the phone I learned that there were actually 3 recalls. I wondered how many trips/appts I I had a recall notice so I called to make an appt. While on the phone I learned that there were actually 3 recalls. I wondered how many trips/appts I might need to make, but the serviceperson was able to get me on to get all three done on the same trip. I was in and out promptly and on my way. Really great service. More
Great selection, My experience was..ok. The staff at first left something to be desired. On walking in, I was not "greeted" by the staff, instead only after a few mins My experience was..ok. The staff at first left something to be desired. On walking in, I was not "greeted" by the staff, instead only after a few mins of my puzzled brown face walking around their showroom was I asked "Can I help you with anything?" Just then another patron came in only to receive: "Welcome to Cross, how may we help you?" Was this a matter of race? I don't know but it set the tone of the remainder of the experance. James H. however did treat me with respect and fairness, and thus my received my sale. More
Car buying Great experience with Cross! Would recommend anyone to go! Glad I had the opportunity to work with great people to buy a great affordable car. Great experience with Cross! Would recommend anyone to go! Glad I had the opportunity to work with great people to buy a great affordable car. More
Great experience! Started out online and ended up driving down form Florence Ky to meet with Shawn. Had everything ready to go when I got there and a very pleasant buyi Started out online and ended up driving down form Florence Ky to meet with Shawn. Had everything ready to go when I got there and a very pleasant buying experience More
Cross Experience Gets an A+! Chase was exceptional to work with from the moment we met. From answering our questions to the knowledge of the vehicles, Chase simplified everything. Chase was exceptional to work with from the moment we met. From answering our questions to the knowledge of the vehicles, Chase simplified everything. He was prompt, professional and straight forward, which is exactly what we needed. Matt was also fantastic with regards to the paperwork. We loved his personality and how quickly he walked us through the finances. This was the easiest purchase we have ever made thanks to Cross. More
Great Overall Experience Will was great to work with. The entire staff was knowledgable and friendly. There were no pushy sales tactics and helped me find the right vehicle fo Will was great to work with. The entire staff was knowledgable and friendly. There were no pushy sales tactics and helped me find the right vehicle for me. Great experience! More
Matt and Jared were great to work with No nonsense process and got right solving my problems. I am happy with the Jeep Grand Cherokee and will be back for future jeep purchases. No nonsense process and got right solving my problems. I am happy with the Jeep Grand Cherokee and will be back for future jeep purchases. More
Great experience Very helpful, a pleasure to work with. Extremely pleasant. Had a couple of issues with tire weights and a inop parking brake but they took care of the Very helpful, a pleasure to work with. Extremely pleasant. Had a couple of issues with tire weights and a inop parking brake but they took care of them immediately. More