Cross Chrysler Jeep Fiat

Friendly and stress free My car is still under warranty, so the work that needed to be done was fairly painless. They took a diagnostic reading and found it to be a simple fix My car is still under warranty, so the work that needed to be done was fairly painless. They took a diagnostic reading and found it to be a simple fix. I was given a rental to use for the day and had my car back the next afternoon. Any questions I had were answered in an efficient manner. More

Great Service Great experiance from the moment I pulled in service area. Tyler was great. He immediately did initial test on battery. I left truck so more test c Great experiance from the moment I pulled in service area. Tyler was great. He immediately did initial test on battery. I left truck so more test could be run. He called later to say it was ready and battery was replaced under warranty. I will definitely go back for all my service needs for my Ram truck. More

Very Friendly and Helpful We just bought a used jeep wrangler, very nice, and great condition. Our sales rep. Chase, was a gentlemen and answered all of our questions. Manager We just bought a used jeep wrangler, very nice, and great condition. Our sales rep. Chase, was a gentlemen and answered all of our questions. Manager very friendly and respectful. Thank you all! Best dealership I’ve ever been too. More

Sales Great sales no haggling good overall experience a little slow as far as the overall sale but when your busy it's a lot of paperwork but they should tr Great sales no haggling good overall experience a little slow as far as the overall sale but when your busy it's a lot of paperwork but they should try to simplify the paperwork and maybe shorten it up some. More

hard working dealership Friendly sales and financial staff, responded to my inquiry in a matter of minutes, gave me fair price on trade in and made me feel like I was the num Friendly sales and financial staff, responded to my inquiry in a matter of minutes, gave me fair price on trade in and made me feel like I was the number one priority More

Great Service They were great! Very knowledgeable, informative, and hospitable staff members. I’d be delighted to return for further service and maybe even for the They were great! Very knowledgeable, informative, and hospitable staff members. I’d be delighted to return for further service and maybe even for the purchase of a new vehicle. Great job guys! Kelsey too! More

Great customer service Kelsi was great. She got me squeezed in to have check engine light looked at. Then followed up later after unable to get blue tooth working to make su Kelsi was great. She got me squeezed in to have check engine light looked at. Then followed up later after unable to get blue tooth working to make sure I got it going. More

Purchase experience We did most of the deal over the phone and email. They were ready for us when we got there and processed the paperwork quickly. There were tricks or We did most of the deal over the phone and email. They were ready for us when we got there and processed the paperwork quickly. There were tricks or surprises. Everyone was friendly and professional. It was a very good car buying experience. More

Service I always have a great experience when I take my cars to Cross. The device department is excellent and always makes sure I am well informed about my ve I always have a great experience when I take my cars to Cross. The device department is excellent and always makes sure I am well informed about my vehicle. More

Great Experience! We went to Cross because we knew they were a dealership with great history in the Louisville market and after our own research, knew we wanted a Jeep We went to Cross because we knew they were a dealership with great history in the Louisville market and after our own research, knew we wanted a Jeep Grand Cherokee. We looked online and found one we really liked and went the next day to look in person. Chase came out to greet us and he took the time to explain everything about the vehicle and after thinking we knew everything from our own research, he enlightened us and pointed out many more features we were not aware of. He was not a pressuring at all, he listened to our needs carefully and took great care of us. I highly recommend visiting Cross and ask for Chase when you get there! More