
Cross Chrysler Jeep Fiat
Louisville, KY
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Always great service It seems to me that everyone across motors strives to do the very best job they can that makes for a great environment for everyone and the customers It seems to me that everyone across motors strives to do the very best job they can that makes for a great environment for everyone and the customers It is always a pleasure to come across motors weather buying a car or service More
Great job from everyone Helpful and great service Needed an oil change and tire rotation and I have a lift kit which cross did Wanted things done right and cross did Very Helpful and great service Needed an oil change and tire rotation and I have a lift kit which cross did Wanted things done right and cross did Very happy I have bought several jeeps from cross and will continue to come back i Matthew is very nice to iWork with I love the jeep I got More
Spontaneous shopping Was in Louisville on a family trips and unexpectedly found a truck I had been looking for back home bun unable to find. Danny was very helpful and up Was in Louisville on a family trips and unexpectedly found a truck I had been looking for back home bun unable to find. Danny was very helpful and up front with any information I was looking for and gave my son and I a very pleasant truck buying experience. Feels like we made a new friend as well as bought a new truck. Thanks, the Tomlin family. More
Excellent Service Jordan was so kind and helpful. He answered all my questions and was always available to talk if I need help. This dealership is efficient and overall Jordan was so kind and helpful. He answered all my questions and was always available to talk if I need help. This dealership is efficient and overall great. More
Great Service!!! I heard about your dealership through a fellow Jeep lover, Phil Feldkamp. He said that they have the largest selection in Louisville. Then I found out I heard about your dealership through a fellow Jeep lover, Phil Feldkamp. He said that they have the largest selection in Louisville. Then I found out my good friend Angel Ortega worked there as a salesperson. I showed up and the service was phenomenal! Angel let me test out several Jeep Cherokees and worked hard to make financing work for me. I couldn’t be happier with my Trailhawk! Thanks so much! More
General service Had oil change, tire rotation and overall inspection of my 2007 Lexus GS350. Total time was 1.5 hours. The time it took for the services, preformed wa Had oil change, tire rotation and overall inspection of my 2007 Lexus GS350. Total time was 1.5 hours. The time it took for the services, preformed was a little long. 5 star would have been in order, if the services was within an hour. I had an appointment. More
Car buy perfected. I've owned Jeeps since I was 16 years old. Cross Jeep has the process of buying a vehicle perfected. From AEV and other high-end inventory, to Angeli I've owned Jeeps since I was 16 years old. Cross Jeep has the process of buying a vehicle perfected. From AEV and other high-end inventory, to Angelica in sales, Matt Ward to close the deal, the presentation of the Jeep, to the after-sale follow-up, Cross literally executed this transaction exactly as I would...and I'm a perfectionist! More
Got my money and ran Found a jeep i wanted.. Granite..was not new.. But after test drive engine light came on..said they would fix it..picked it up on the way home.. Engin Found a jeep i wanted.. Granite..was not new.. But after test drive engine light came on..said they would fix it..picked it up on the way home.. Engine light came on again.. Took it back next day.. Same thing the following day. Took it back again.. Long story short.. Needs catalyst converters.. And im stuck with it.. Maybe if i spent more than the 18k i did.. It would have been different.. More
Oil change - filter and air filter It took 1 1/2 hours to perform an oil change , filter and air filter on my 2008 Dodge Grand Caravan. My understanding is that there was difficulty i It took 1 1/2 hours to perform an oil change , filter and air filter on my 2008 Dodge Grand Caravan. My understanding is that there was difficulty in finding an air filter, but that information should have been relayed to me early on. The air filter never did get changed - as I had to depart. This is NOT the typical experience that I have a Cross Motors. Needs to be addressed. The service was comped out as a concession and that was appreciated.. More
Good experience We had a great experience in purchasing our Land Rover from cross great staff and pleasant sales environment.. would highly recommend Cross to anyone We had a great experience in purchasing our Land Rover from cross great staff and pleasant sales environment.. would highly recommend Cross to anyone looking for a auto More