
Cross Chrysler Jeep Fiat
Louisville, KY
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Great Experience We were looking for a low mileage Jeep Grand Cherokee to purchase. Roy Twyman contacted me with a few vehicles with the specific options we were look We were looking for a low mileage Jeep Grand Cherokee to purchase. Roy Twyman contacted me with a few vehicles with the specific options we were looking for. He actually went outside of the ones on his lot and brought one in for us to review before we even committed to a purchase. Roy went above and beyond to help us find what we were looking for. It was a great experience! And to top it off he took us out on the offroad track in a new rubicon just for the fun of it. More
Bill Zhunga is great! Bill was so helpful and knowledgeable when we purchased our jeep liberty. Bill even stayed after the office was closed to let us test drive a few more Bill was so helpful and knowledgeable when we purchased our jeep liberty. Bill even stayed after the office was closed to let us test drive a few more even when we didn't purchase a jeep that day. More
Excellent saller I bought a jeep in 2012 and I changed for a new one in 2015. My experiences were excellent. Zhunga is a professional seller. He knows his job. He has I bought a jeep in 2012 and I changed for a new one in 2015. My experiences were excellent. Zhunga is a professional seller. He knows his job. He has showed experience, professionalism, and quality in his job as a seller. I am a Spanish speaker who do not speak very well the English and he was very respectful and patient. Zhunga is prepared to trait with people from different cultures. Also, he has many details. I receive a gift card from him for every special date: birthday, Christmas, etc. So, his job does not finish when he achieve to buy a car. I love my car. It has been the best inversion that I ever made. If we decide to buy a third jeep we will go with him. More
Great experience I had a bad experience with another dealer at the dealership and Bill reached out to me to apologize. He also let me know that he still wanted my busi I had a bad experience with another dealer at the dealership and Bill reached out to me to apologize. He also let me know that he still wanted my business. Although I purchased a vehicle elsewhere he improved my vehicle finding experience. Great guy! More
Love my trailblazer Bill Zhunga took very good care of us. A very pleasant experience This was our 2nd vehicle purchased from Cross and we have both been very pleased. Bill Zhunga took very good care of us. A very pleasant experience This was our 2nd vehicle purchased from Cross and we have both been very pleased. I am sure our next vehicle will be purchased there as well. More
Love my FJ Went to buy a new jeep wrangler but due to my current auto loan, couldn't afford it. Bill let me test drive a 2007 Toyota FJ Cruiser, which I ultimate Went to buy a new jeep wrangler but due to my current auto loan, couldn't afford it. Bill let me test drive a 2007 Toyota FJ Cruiser, which I ultimately bought (in 2010) & still own. I couldn't have been more pleased with his friendliness & ease of which this process went. I will definitely be a repeat costumer when & if my vehicle no longer meets my needs. More
first timers very pleased my wife and I purchased our first jeep ever in august of 2015. we had the pleasure of dealing with mr. zhunga and we will for sure deal with him for a my wife and I purchased our first jeep ever in august of 2015. we had the pleasure of dealing with mr. zhunga and we will for sure deal with him for any future vehicle needs. really nice guy and easy to talk to and not pushy. all big plusses in the car buying world. we love our 2015 wrangler unlimited rubicon hard rock edition More
Great experience!! Roy and everyone was amazing on helping me find the perfect Jeep Grand Cherokee!! They did awesome and made my trip from Illinois well worth it! Roy and everyone was amazing on helping me find the perfect Jeep Grand Cherokee!! They did awesome and made my trip from Illinois well worth it! More
Comfortable and Professional Experience My family and I had the unexpected task of finding a good, used second vehicle due to a total loss on our previous second vehicle. I first went to a d My family and I had the unexpected task of finding a good, used second vehicle due to a total loss on our previous second vehicle. I first went to a dealer specializing in the brand of vehicle I prefer, and felt they were being too pushy and also had unfavorable lending options (this was a major local chain of dealers). I knew nothing of Cross Motors other than they had a couple pre-owned versions of the car I was looking for. So I said goodbye to the dealer I was certain could help me out. And I am so glad I did!! I went to Cross Motors and met Roy Twyman, who is a consummate professional and treats you like one of the family. He did everything possible to ensure that we were accommodated and that we would drive away happy. Additionally, the business manager, Todd, was not only friendly but also able to lock in a local lender for me at a great rate! (Of course this would be dependent on creditworthiness, but even the previous dealer I visited could not secure this kind of loan for me). If you are in the market for a Jeep or Chrysler it's a no-brainer - 1) go to Cross 2) ask for Roy. Even if you're looking for a pre-owned vehicle, I would recommend you look over their website and stop in if you see something you like. -NMP More
Awesome! This was the first time I bought a vehicle through a dealership, and they helped me along with every step! They helped me find the right car for the r This was the first time I bought a vehicle through a dealership, and they helped me along with every step! They helped me find the right car for the right price! More