
Cross Chrysler Jeep Fiat
Louisville, KY
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Professional Working with Roy Twyman was an easy, thorough, pleasant experience. He assisted immensely and was able to get the perfect vehicle ordered for me afte Working with Roy Twyman was an easy, thorough, pleasant experience. He assisted immensely and was able to get the perfect vehicle ordered for me after months of conversations. Definitely recommend working with him and Cross in general. More
Great overall experience! Roy Twyman was was great to work with! Very friendly and worked hard to help me find exactly what I was looking for. I never felt pressured or rushed Roy Twyman was was great to work with! Very friendly and worked hard to help me find exactly what I was looking for. I never felt pressured or rushed into any decision. Great overall experience. More
Best car buying experience I ever had. When looking for a vehicle I like to take my time, do my research, and look around without the hassle of a pushy salesman. Roy Twyman was awesome. Not When looking for a vehicle I like to take my time, do my research, and look around without the hassle of a pushy salesman. Roy Twyman was awesome. Not once did I feel rushed or pushed. He was there to answer my questions in a stress free environment. I highly recommend Roy and this dealership. I will be going back at the end of the year when it's time to shop for my wife. More
Outstanding Experience! I had a great experience working with " Cross " and with Roy Twyman when getting our 2012 Jeep Wrangler Rubicon. I had been wanting to get a Rubicon f I had a great experience working with " Cross " and with Roy Twyman when getting our 2012 Jeep Wrangler Rubicon. I had been wanting to get a Rubicon for over a year and I finally was going to be able to get one. Cross was highly recommended by my boss as will as Roy. I had seen the one I wanted and they made it happen. Roy is the best car salesman that you could ever wish to have. He has a great personality and was very knowledgable about the Rubicon that we wanted as will as its whole history. And the Cross team helped us to get the deal that worked for us. I highly recommend for anyone looking for a Jeep to go see Roy Twyman at Cross Chrysler Jeep. More
Professional Roy Twyman treated me like a member of the family from the moment we shook hands. Very professional and courteous. I came ready to buy and he made s Roy Twyman treated me like a member of the family from the moment we shook hands. Very professional and courteous. I came ready to buy and he made sure the deal was in my best interest. More
Review It was a great experience. I would recommended this place to anyone. Roy was fantastic and very knowledgable about the vehicle. Matt was great in busi It was a great experience. I would recommended this place to anyone. Roy was fantastic and very knowledgable about the vehicle. Matt was great in business aspect as well. More
Excellent customer service Roy Twyman was the BEST he is very knowledgable and friendly and made sure he gets you what you wanted. Out of all car lots and cars I have had I fina Roy Twyman was the BEST he is very knowledgable and friendly and made sure he gets you what you wanted. Out of all car lots and cars I have had I finally got what I wanted and was very satisfied! He's the GREATEST! More
The total car purchase experience could not have been better I just purchased a lightly used 2015 Jeep Grand Cherokee Limited from Cross. My 3rd from them. Edwin Pfaff was my sales person and he could not have I just purchased a lightly used 2015 Jeep Grand Cherokee Limited from Cross. My 3rd from them. Edwin Pfaff was my sales person and he could not have done more. Worked with him for about a month to find the right vehicle. I've purchased about 25 vehicles in my life and this is by far the best car buying experience I've ever had. The entire staff could not do enough for me, and not just to close the deal, but to find the vehicle I had in mind. Besides Edwin, I want to put a shout out to Matt, the business/finance manager. That aspect is normally the worst part of the deal, even if it's a cash purchase. Matt was a pleasure to work with. I looked at several dealerships and always come back to Cross Motors. More
new purchase I shopped around a lot before settling in on a new Rubicon. Roy Twyman was both knowledgable and professional... highly recommend the dealership and R I shopped around a lot before settling in on a new Rubicon. Roy Twyman was both knowledgable and professional... highly recommend the dealership and Roy! More
Purchased a used vehicle. I came to look at a used 2004 Honda Accord. Salesman Edwin Pfaff offered to help me. He was very helpful and not pushy at all. We were able to make I came to look at a used 2004 Honda Accord. Salesman Edwin Pfaff offered to help me. He was very helpful and not pushy at all. We were able to make a deal. Hopefully, I will get plenty of good service out of this Honda. Thank you. Jim More