
Cross Chrysler Jeep Fiat
Louisville, KY
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Awesome experience!! Great dealership is all I can say. They made sure I was happy with my purchase and went above and beyond to sell me this vehicle. The interest rate Great dealership is all I can say. They made sure I was happy with my purchase and went above and beyond to sell me this vehicle. The interest rate was the best I had ever had. I have told a lot of friends about this dealership. Will by again from them. More
Look No Further We've been dealing with Roy Twyman at Cross Motors on all of our vehicle purchases for about 8 years now. Long story short, you wont find a better dea We've been dealing with Roy Twyman at Cross Motors on all of our vehicle purchases for about 8 years now. Long story short, you wont find a better deal, or better service, on a new or used vehicle anywhere else. These guys are well known as one of the top Jeep dealers in the country and it's easy to see why. I recently traded my beloved Rubicon in on a slightly used AEV conversion, I could not have come anywhere close to the trade I got from Roy and Cross anywhere else; they really appreciate and take care of their return customers. If you want the best deal you can get on a new or used Jeep without a bunch of haggling or drama do yourself a favor and give Roy a call. More
DO NOT BUY A USED CAR FROM CROSS I purchased a 2007 Yukon Denali on 7/31/15 from Cross for my wife, they assured me that the vehicle was in great condition and that I would get a lot I purchased a 2007 Yukon Denali on 7/31/15 from Cross for my wife, they assured me that the vehicle was in great condition and that I would get a lot of miles out of my purchase because it had passed their "Multi Point Inspection." I was told that the vehicle was previously owned by one of their technicians and that it was in extremely taken care of. The next chain of events will explain how shady of a company Cross is. 1. Once I got home I immediately noticed that the radio would not automatically turn off when you opened the door, it will constantly run unless you turn it off manually. There are wires that have been cut under the hood and the wiring harness has clearly been tampered with. 2. Within 2 weeks of having the vehicle, the engine light came on, after further inspection I found that the engine codes had been recently cleared on the vehicle, hiding the code temporarily 3. 1 month in, my wife hears a loud noise from under the vehicle and the vehicle will not move. The Transmission engine code light comes on so I to take it to a transmission service center, the transmission is bad and needs to be replaced at a rebuild and installation cost of $4,000! 4. 2 months later(yesterday evening) 10/7/15. I notice that there is gas rapidly leaking from the fuel tank. This is ridiculous because my wife drives this to work every day and she could have been seriously injured. I inspect the fuel tank and find that the metal fuel pump and fuel lines are completely corroded and spraying gas out of them. At this point I do not know what I am going to do with the vehicle. I will update my post upon further problems or communication from Cross. More
Easy Transaction No hassle negotiation with Roy Twyman . We quickly settled on a fair purchase price for the 2016 Rubicon. We then negotiated a fair trade value for m No hassle negotiation with Roy Twyman . We quickly settled on a fair purchase price for the 2016 Rubicon. We then negotiated a fair trade value for my vehicle that was agreeable to both parties. Roy is a very friendly guy and easy to deal with. I highly recommend him. More
Long Distance Purchase Just purchased a new Jeep Wrangler Unlimited from Cross Chrysler Jeep in Louisville about a month ago and the experience I had with them was great. I Just purchased a new Jeep Wrangler Unlimited from Cross Chrysler Jeep in Louisville about a month ago and the experience I had with them was great. I worked with Bradley Miller who took the sale from my first inquiry on cars.com all the way to delivery, and Matt Ward who helped with our financing and paperwork. We are in northeast Oklahoma and Bradley helped us a great deal in figuring out the logistics around the July 4th holiday. All the paperwork required for our state registration was provided along with all the correct tax paperwork, and the experience we had at the dmv and tag office went very smoothly. I highly recommend working with both of these guys if you're in the market for a new jeep. More
Jeep Purchase Great experience dealing with salesman Tim Hendren and everyone involved. We purchased a Jeep Liberty for our daughter to use in college and were conc Great experience dealing with salesman Tim Hendren and everyone involved. We purchased a Jeep Liberty for our daughter to use in college and were concerned with a noise the jeep was making. Tim made sure the jeep was checked out and made the necessary and costly repairs before we took possession of the vehicle. We will definitely go back for future needs. Karen C More
Roy at Cross Chrysler Jeep made buying a new car a pleasure! I did a lot of research before buying a new Jeep and looked on many different sites. I found Cross Chrysler Jeep had the most competitive prices withi I did a lot of research before buying a new Jeep and looked on many different sites. I found Cross Chrysler Jeep had the most competitive prices within 500 miles of my home. I drove over 5 hours to pick up the Jeep and it was worth it!!! Roy Twyman from Cross Chrysler Jeep is a true professional and cares about the products he sells. He went above and beyond the "normal" car buying experience and made sure I made it safely back after the 5 hour return trip. Roy is a huge asset for his dealership and I wish him continued success!! More
Finally able to get me in Focus ST. After some hard bargaining and no contact from the first time. I went back in a month later and they still had the car. Worked with Roy, he was honest After some hard bargaining and no contact from the first time. I went back in a month later and they still had the car. Worked with Roy, he was honest and fair. Would only go back to this dealership if working with Roy. After the fact still had to haggle down where we wanted to be. Roy's knowledge of vehicle and willingness to work with us paid off. More
A to Z full service champs with an amazing salesman Keaton H Bought our Jeep nearly a year ago and have had excellent service at every turn. Recently someone hit my Jeep doing quite a bit of damage. We called Ke Bought our Jeep nearly a year ago and have had excellent service at every turn. Recently someone hit my Jeep doing quite a bit of damage. We called Keaton who I believe was off that day and made sure the top was put back up and he found extra windows to be zippered on because ours we're at home. Keaton has gone above and beyond what most salesman would do once the transaction of buying is over. I feel confident with Cross in every aspect of what they do. 5 stars every department! More
Top knotch customer service. The is my go to dealer,I have Purchased two vehicles from Matty Ward, he is a man of his word does what he says and I have awesome customer service. D The is my go to dealer,I have Purchased two vehicles from Matty Ward, he is a man of his word does what he says and I have awesome customer service. Do not hesitate to use this dealer. It's well worth the driveI live in Nashville Tennessee. It is well worth the drive. They had the paperwork ready, we were in and out in 30 minutes. More