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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,964 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,964 reviews

April 30, 2018

JK fender and tire install The dealership did a great job installing my Bushwacker tube fenders and 35" tires. Kelsi was my service rep and she is wonderful. My Jeep still nee More

by gary.hughes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchell Tompkins
April 29, 2018

Friendly and stress free My car is still under warranty, so the work that needed to be done was fairly painless. They took a diagnostic reading and found it to be a simple fix More

by Kmkrueger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey
April 29, 2018

Great Service They were great! Very knowledgeable, informative, and hospitable staff members. I’d be delighted to return for further service and maybe even for the More

by bahend04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Turner
April 29, 2018

Very Friendly and Helpful We just bought a used jeep wrangler, very nice, and great condition. Our sales rep. Chase, was a gentlemen and answered all of our questions. Manager More

by SHELLEYL831
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Cross, Chase Vancelette
April 29, 2018

Great Service Great experiance from the moment I pulled in service area. Tyler was great. He immediately did initial test on battery. I left truck so more test c More

by chuck.nopper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Morrison
April 29, 2018

Sales Great sales no haggling good overall experience a little slow as far as the overall sale but when your busy it's a lot of paperwork but they should tr More

by CJANTZEN22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Clark, Jordan Walker
April 28, 2018

Purchase experience We did most of the deal over the phone and email. They were ready for us when we got there and processed the paperwork quickly. There were tricks or More

by mproberts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Walker
April 28, 2018

Great customer service Kelsi was great. She got me squeezed in to have check engine light looked at. Then followed up later after unable to get blue tooth working to make su More

by drezits50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsi
April 28, 2018

Service I always have a great experience when I take my cars to Cross. The device department is excellent and always makes sure I am well informed about my ve More

by loridmayer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Turner
April 25, 2018

Great Experience! We went to Cross because we knew they were a dealership with great history in the Louisville market and after our own research, knew we wanted a Jeep More

by NiccoleWorkman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Vancelette
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