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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,883 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,883 reviews

June 20, 2024

Very friendly and professional the service technicians are very knowledgeable and very helpful if you have a specific question about something and they don't have a answer, they will find some one who doe More

by Mikeharlan1962
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Kelsi Ferguson
June 18, 2024

Very professional dealership with top notch service and support. I purchased a car virtually and they made it simple. More

by sakerp
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
BJ Cornell
June 15, 2024

Very Professionally run business that cater to customers! The caliber of sales personnel is remarkable, Shawn was a delight to have conducted business with! Both the wife and I are ecstatic about our purchas More

by N/A
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Shawn Lopes, Kevin Turner, Kelsi Ferguson
June 11, 2024

By far the easiest transaction I’ve ever experienced when purchasing a vehicle. Everyone I encountered in the dealership was super friendly and helpful. I recommend this dealership 1000% More

by Srhinton25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Beard, James Holfinger, BJ Cornell
June 06, 2024

Excellent experience buying my Grand Cherokee Summit Reserve! I worked with Chris and BJ and they were both phenomenal. It’s clear that they have a passion for the industry and are both extremely knowle More

by Dustin Allen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Gass, James Holfinger, BJ Cornell
June 04, 2024

Staff was super friendly and helpful. Willing to comply with any request we had. Entire process was smooth and quick. More

by Jerrin0703
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Beard, Shawn Lopes, BJ Cornell
June 04, 2024

I recently purchased a car from [Dealership Name], and I couldn't be happier with my experience. From start to finish, the process was smooth and efficient. The sales team was incredibly helpful, guiding me More

by marijane.everage
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
May 31, 2024

Cross Chrysler Jeep went out of their way to make us feel welcome and answered all our questions and concerns. I would highly recommend our salesperson Shawn Lopes. He took his time with us as we looked at d More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
May 24, 2024

I recently took my Dodge Ram 1500 in for maintenance on the engine . Carissa took very good care of me and my truck, she kept me informed of the work that needed to be done and the cost . When my truck was More

by williegregg5849
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carissa , Chris Madison, Stacey Cardwell
May 18, 2024

I purchased a used 2022 wrangler JL rubicon from Cross and had it delivered to the Cincinnati area. I was pleasantly surprised to see the vehicle fully detailed and looking like new when it arrived. Actua More

by Dbc3851
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes, James Holfinger
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