Cross Chrysler Jeep Fiat

Mark was great to work with and I felt he was very honest and helpful. He seemed genuinely concerned that I had the best buying experience possible. and helpful. He seemed genuinely concerned that I had the best buying experience possible. More

I really appreciate the effort that Bill Zhunga put into making the sale a smooth transaction. I felt comfortable doing business with Bill, and can say without a doubt that his professionalism far exceeds making the sale a smooth transaction. I felt comfortable doing business with Bill, and can say without a doubt that his professionalism far exceeds that of the average Sales Associate. I would expect that the next time I am in the market for a vehicle, that I will call Bill and give him the heads-up notice to see what he may have to offer. The dealership was clean & well represented by the staff. Good luck in your sales efforts Bill, though I doubt you'll need any luck! Stan More

I have purchased two cars from Bill Zhunga and always found him to be very straight forward and honest. He worked hard for the sale - particularly the second time when Cross had to trade for the car I w found him to be very straight forward and honest. He worked hard for the sale - particularly the second time when Cross had to trade for the car I wanted. Service is very good. Their on-line appointment system is very convenient and now that they are open on Saturdays, the overall convenience factor has improved even more. They hold to their appointments and have always gotten me in and out quickly. The are very courteous and professional. More

Overall great experience. Drove to Cross - about 3 hours from my home - to purchase a jeep seen on line. On the way home with the jeep the check engine light came on - diagnosed as failed catalytic converte from my home - to purchase a jeep seen on line. On the way home with the jeep the check engine light came on - diagnosed as failed catalytic converter. Called our sales rep, Matty Ward. I bought the jeep as is - no warranty, but also bought an extended warranty. Unfortunately the extended warranty did not cover the catalytic converter. Matty and the Sales Mgr coordinated efforts with a dealer close to me and covered all repairs without hesitation. I am very pleased and will not only recommend them to others, but will go back there myself for my next vehicle. Thanks to the team at Cross!! More

Keith was very responsive and found the exact Jeep Wrangler that I preferred. He was in regular contact without being pushy. When the jeep arrived he was great about showing all of the essential fun Wrangler that I preferred. He was in regular contact without being pushy. When the jeep arrived he was great about showing all of the essential functions. I would definitely buy another car from him. More

They ran my credit even though I didn't want it done, I was pre approved. Shady business tactics, then gave beat up rental. Beware was pre approved. Shady business tactics, then gave beat up rental. Beware More

Wonderful experience, no run around, I had emailed Matty several times for about a month, all about the same vehicle, once I was finally ready to pull the trigger the entire process from start to finish was several times for about a month, all about the same vehicle, once I was finally ready to pull the trigger the entire process from start to finish was very quick and enjoyable. I will defiantly recommend this dealership to everyone I know. More

I have bought 4 Jeeps from Cross, my last 2 from Keith Linton. The customer service, price and overall experience was outstanding. I am very particular and specific of what I want and Keith has always b Linton. The customer service, price and overall experience was outstanding. I am very particular and specific of what I want and Keith has always been extremely accommodating. Cross handles all our service needs, Greg Clark and Kevin Moser go out of their way to get me and in and out. This dealership is A+ and I will never purchase any vehicle from anywhere else More

Once again an overall positive buying experience. Looking back, I have purchased five vehicles over the years with Cross Motors. The main reason my wife and I return to Cross is the people. We feel very comf back, I have purchased five vehicles over the years with Cross Motors. The main reason my wife and I return to Cross is the people. We feel very comfortable in the Cross environment and they have earned our trust. They ALWAYS do what they say they will do and are honest, knowledgeable and upfront. Special thanks to Chris Madison, Keith Linton and Matt Ward. Well done once more gentlemen. More

The sales and finance team I worked with was very helpful. I was able to get exactly the Jeep I wanted in a very fast time frame to surprise my husband for his birthday and the sales person drove it helpful. I was able to get exactly the Jeep I wanted in a very fast time frame to surprise my husband for his birthday and the sales person drove it down to Houston for me! More