Cross Chrysler Jeep Fiat

My husband and I went to the dealership looking for a jeep and Matt Ward greated us and went right to work looking for what we wanted. He went over and beyond and was very helpful. I recommend him highly jeep and Matt Ward greated us and went right to work looking for what we wanted. He went over and beyond and was very helpful. I recommend him highly . More

This was around my 10th car from Cross. Started buying here in 1981! I would probably switch brands from Jeep if they ever closed. They feel like family. here in 1981! I would probably switch brands from Jeep if they ever closed. They feel like family. More

The sales and finance team I worked with was very helpful. I was able to get exactly the Jeep I wanted in a very fast time frame to surprise my husband for his birthday and the sales person drove it helpful. I was able to get exactly the Jeep I wanted in a very fast time frame to surprise my husband for his birthday and the sales person drove it down to Houston for me! More

I was shopping for my first new vehicle, and I knew exactly what I wanted. Cross didn't have my Wrangler on site in the color/options that I wanted. Keith searched until he found exactly the right Je exactly what I wanted. Cross didn't have my Wrangler on site in the color/options that I wanted. Keith searched until he found exactly the right Jeep and got it for me. He treated me very respectfully, and answered all of my many questions very knowledgeably. I would definitely recommend working with Kieth to shop for a new or used vehicle. More

I went to the dealership with the intention of purchasing a particular vehicle (a Jeep) on the lot. I was greeted by a sales person (Matty Ward) in the lot soon after arriving. The purchase negotiations for a particular vehicle (a Jeep) on the lot. I was greeted by a sales person (Matty Ward) in the lot soon after arriving. The purchase negotiations for the Jeep went quickly. The price offered by the Cross was a fair one and I received a reasonable amount for the vehicle that I traded-in. I had to wait to speak with the financial person due to one employee being off for the weekend. During my wait I was offered something to drink and had a seat in the showroom where I read the owner’s manual. The sales person checked on me now and then to make sure that I didn’t need anything. He did a good job of keeping informed of where things were in the process (cleaning up the vehicle, completing paperwork, etc.). The financial transaction went smoothly. I was offered an extended warranty, theft insurance, vehicle protection, i.e. protective spray for the seats, etc. There was no hassle when I turned these offers down. My experience of purchasing a Jeep at Cross Motors was a good one and I would highly recommend the sales person, Matty Ward, and Cross Motors. More

Very nice to work with, Matty was able to find the jeep we wanted and he worked with us on the price as much as he could. I liked him so much I sent my father to him. we wanted and he worked with us on the price as much as he could. I liked him so much I sent my father to him. More

Matty T. Ward was an excellent Salesman. He was always available to answer any questions over the phone and he even stayed late past closing time to accomodate my schedule. I purchased a new 2012 Jeep Wra available to answer any questions over the phone and he even stayed late past closing time to accomodate my schedule. I purchased a new 2012 Jeep Wrangler and a new 2012 Jeep Liberty from Matty. he has called or emailed me several times since to see how I was doing and he also schedules my oil changes and car services. More

Austin was very friendly and helpful. He had a sense of urgency that I haven't seen in a car salesman. I'd buy from him again. urgency that I haven't seen in a car salesman. I'd buy from him again. More

I had an usual set of circumstances that interrupted my buying on and off for two months. Mark never pressed but stayed in contact the entire time. Once my problem was solved, I knew where I intended to bu buying on and off for two months. Mark never pressed but stayed in contact the entire time. Once my problem was solved, I knew where I intended to buy if at all possible. It proves you can be a car salesman without being a "car salesman"! More

I have a 2008 Chyrsler 300LX that needed replacement key fobs. I try to avoid dealer service for my vehicle like the plague, especially from the one I made my purchase (Sam Swope) I had a very poor buying e fobs. I try to avoid dealer service for my vehicle like the plague, especially from the one I made my purchase (Sam Swope) I had a very poor buying experience there. I arrived at Cross without an appointment, and suprisingly was waited on very quickly by Greg. I explained that I need two new key fobs programmed. Greg did not give the standard spill that my part was inadeqaute or substandard because I didnt get it from the dealer. He told me to pull my car in, and got started right away. While he was entering the data into the computer I had a question about my car that was not related to the keyfob. He told me that he would get me a prinout that described the standard options on my model. It about 20 minutes, my fobs were done, I recived my printout, and Greg showed me where to make payment. It was nice to be treated professionally and have my needs addressed without delays or excuses More