
Cross Chrysler Jeep Fiat
Louisville, KY
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They were easy and reliable to work with. I’m sure I’ll call them when I’m ready to buy a fully electric wrangler in 2027. Great dealership. I’m sure I’ll call them when I’m ready to buy a fully electric wrangler in 2027. Great dealership. More
BJ was great . I really recommend to everyone to go here and ask for him. He is kind and talented guy . I didn’t felt like he was pushing me to get a new car . I really recommend to everyone to go here and ask for him. He is kind and talented guy . I didn’t felt like he was pushing me to get a new car . More
I found two Jeeps that I liked on CARFAX that were very similar and both at Cross. When I got there I went inside where Shawn Lopes made contact with me. I told him the reason I was there and while one o similar and both at Cross. When I got there I went inside where Shawn Lopes made contact with me. I told him the reason I was there and while one of the Jeeps had just been sold he showed me the other one. I really liked it and ended up buying it. I never felt any pressure from Shawn and the process was pretty simple. I was pre approved for my loan through my credit union. The guy who does the financing at Cross was a negative experience for me. He offered me a loan at 7.7% which was far higher than my pre approval. I told him I was pre approved for 5.49 and after literally 15 seconds, he says oh well I found you one at 6.2%. He then tells me that the difference between those two loans was five dollars a month. I took him at his word and was going to go ahead and do the 6.2 for simplicity’s sake, this was late on a Friday. Then we’re going over the paperwork and there’s a $230.00 charge for me taking their loan. He told me that my bank will probably have a similar charge, it did not. Also when I went to the credit union to complete my loan my monthly payment was cheaper than he calculated and it was more than a $5.00 per month difference in the loan payments. He was also a very fast talker with the numbers and I asked him if he could write down what he was telling me, he looked at me like I grew a second head. My response was “well, if not can you slow down so I can write it down?”. My only other complaint was that I felt like the inside should have been cleaner when I went back to pick it up on Monday. The outside was immaculate and it looked so pretty. I love my Jeep and Shawn was great, overall Cross was good and has the best Jeep selection around. More
I found them online and they had exactly what I wanted for the best price anywhere! Shawn took such Great care of me I don’t think I’ll ever buy another car anywhere else even though they are 7 hours away for the best price anywhere! Shawn took such Great care of me I don’t think I’ll ever buy another car anywhere else even though they are 7 hours away from me. Just an outstanding experience buying a car on line. They really know how to go the extra mile and take care of people. More
Enjoyed our experience with Cross! They are friendly, helpful and knowledgeable. Highly recommend! I would definitely buy from them again. Shawn Lopes was great to work with! They are friendly, helpful and knowledgeable. Highly recommend! I would definitely buy from them again. Shawn Lopes was great to work with! More
I bought a Gladiator from Cross Chrysler. My salesman Shawn Lopes and manager Matt Beard was both a pleasure to work with. They’re efficient at getting back to you if you have any questions o My salesman Shawn Lopes and manager Matt Beard was both a pleasure to work with. They’re efficient at getting back to you if you have any questions or concerns. More