Cross Chrysler Jeep Fiat

I went in for the first service on my new Pacifica. Tires rotated and oil changed in less than an hour. Great service. Tires rotated and oil changed in less than an hour. Great service. More

Always a great experience at Cross. Needed fast unscheduled service to replace water pump leak before leaving town and cross service got the work done just in time for a long trip. Needed fast unscheduled service to replace water pump leak before leaving town and cross service got the work done just in time for a long trip. Thanks Tyler More

My third vehicle purchase at Cross since 1979 no problems. Sales guys always helpful. Great service with Kelsi problems. Sales guys always helpful. Great service with Kelsi More

Salesman was great,. .general manager was somewhat helpful ( however didn’t know jk vs JL doors— bolts) Bought the jeep,.. drove it home and car play doesn’t work Now I .general manager was somewhat helpful ( however didn’t know jk vs JL doors— bolts) Bought the jeep,.. drove it home and car play doesn’t work Now I have a corrosion claim on it,…. They didn’t tell me that the was bubbling on the hood Now working with my local dealership to get the CarPlay issue resolve, file the corrosion claim and …. Fix the start/stop function ( so much for it passing inspection) More

Aaron at Cross Jeep provided us with the most enjoyable car buying experience! We traveled almost 900 miles to get a deal that I was happy with. Aaron and everyone at Cross Jeep were so friendly and helpf car buying experience! We traveled almost 900 miles to get a deal that I was happy with. Aaron and everyone at Cross Jeep were so friendly and helpful. We'll be back for the next Jeep! More

They were very professional and completed the work as promised. Daryl was wonderful and kept me updated on the progress. promised. Daryl was wonderful and kept me updated on the progress. More

Outstanding service department. Have worked with both Karyssa and Kelsi in the service department, very pleased. Have worked with both Karyssa and Kelsi in the service department, very pleased. More

I have been a Cross customer for over 5 years getting any maintenance /work to my truck done there. I traded my truck on a new vehicle and the truck I got ended up having death wobble and bad vibrations they maintenance /work to my truck done there. I traded my truck on a new vehicle and the truck I got ended up having death wobble and bad vibrations they did put a new set of tires on it and gave me a loaner to drive the truck spent over four weeks in the shop I was told by Jeff (sales manager) if the issue was not resolved they would offer to buy the truck back. Well the issue still exists and I have been told four times that they would get me a buyback number but now cross will not respond to any text or phone calls. After taking the truck in for the issue the salesman avoided me and would ignore me standing right in front of them. They even told the two salesman that I worked the deal with to no longer talk with me and assigned another salesman to deal with me all he did was tell me he would get me the info I asked for and never follow through. I answered calls and text from them when they needed Information on my trade so they could provide details to a customer trying to buy it Overall Cross Jeep and their sales teams lack of integrity and honesty is very disappointing and if you are looking for a dealership that offers customer service after the deal is done keep on looking because that doesn’t exist at Cross. More

Aaron assisted us with our purchase. He was professional and personal. We went to look at one vehicle and Aaron found another vehicle on site that met our needs better. Great service!! He was professional and personal. We went to look at one vehicle and Aaron found another vehicle on site that met our needs better. Great service!! More

Sight unseen purchase and exceeded all expectations. BJ, Austin, and Mark made the experince the best I have ever had. I highly recomend them and I will be back again. Take the tme to call and I am sure BJ, Austin, and Mark made the experince the best I have ever had. I highly recomend them and I will be back again. Take the tme to call and I am sure you will not be disapointed. I have been self employed for over 30 years and recognize those who strive for excellence. They all did. More