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Cross Chrysler Jeep Fiat

Louisville, KY

Overview
Reviews
Vehicles
4.9
1,880 Reviews
Call Dealership (502) 459-9900
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1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,881 reviews

March 19, 2024

2nd vehicle I've purchased from them and they ALWAYS have the best customer service!!! Highly recommend Shawn as he is extremely professional and communicates all details very well!! More

by jtylercarp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
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May 03, 2024 -

Cross Chrysler Jeep Fiat responded

Thank you for the 5-star rating! We are happy to know that our team provided great customer service and we hope that you will continue to choose Cross Chrysler Jeep FIAT in the future!

March 12, 2024

Excellent communication. New vehicle as described. Easy to work with. Highly recommend to anyone. Great experience More

by brian_blakeman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BJ Cornell
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May 03, 2024 -

Cross Chrysler Jeep Fiat responded

Thank you for the positive review and rating! We are happy to know that you had a great experience with our team and we appreciate you recommending us at Cross Chrysler Jeep FIAT!

March 12, 2024

Shawn was a huge help in getting my deal done for my 2022 Jeep Wrangler. Would highly recommend this dealership and Sean if you were looking for a new or used More

by diamonddoug
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Isenberg, Shawn Lopes
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May 03, 2024 -

Cross Chrysler Jeep Fiat responded

Thank you for the feedback! Our team at Cross Chrysler Jeep FIAT is always here to help and we appreciate you recommending us!

February 26, 2024

Shawn, Austin and James were a great team to work with. I bought my first car at Cross in the 90s and it was great to come back. Thanks! More

by AW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Luckett, Shawn Lopes, James Holfinger
Report | Print
Apr 13, 2024 -

Cross Chrysler Jeep Fiat responded

We appreciate the kind words about our team. It's great to hear of your loyalty to Cross Chrysler Jeep FIAT since the 90s, and we're glad you had a successful car-buying experience with us again. We truly value your business.

February 24, 2024

Shawn Lopes was excellent. He answered all my questions promptly and kept in touch right up until my vehicle was delivered to me in New Jersey. More

by Ellentackach
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Report | Print
Apr 13, 2024 -

Cross Chrysler Jeep Fiat responded

We're pleased to hear our team helped you find the right vehicle and that you appreciated the promptness of their communication. At Cross Chrysler Jeep FIAT, good service is a tradition.

February 22, 2024

Such a pleasant experience purchasing my new vehicle. This is the third vehicle I have purchased from Cross Chrysler Jeep. Shawn was very patient when I was not really sure exactly what I wanted to do. T More

by Merry J.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes, James Holfinger
Report | Print
Apr 13, 2024 -

Cross Chrysler Jeep Fiat responded

We're so pleased to hear about your experience at Cross Chrysler Jeep FIAT, particularly with our team. The confidence you have in us by purchasing your third vehicle, a Jeep Grand Cherokee no less, is greatly valued. Thank you for the kind words and hope to see you again soon.

February 20, 2024

Everyone was super awesome and helpful there and made the process of buying my trust car so easy More

by Lmattingly01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes, James Holfinger
Report | Print
Apr 13, 2024 -

Cross Chrysler Jeep Fiat responded

We're content to hear your car buying process at Cross Chrysler Jeep FIAT was simple and efficient. Each member of our team is committed to providing high-quality assistance. Thank you for trusting us with your vehicle purchase, we appreciate it!

February 18, 2024

They always to a great job. The only thing that needs work is getting all the tires with the same amount of air so the alarm does not go off. More

by Jayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Turner, Tyler Morrison, Rick Turner, Kelsi Ferguson
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Apr 13, 2024 -

Cross Chrysler Jeep Fiat responded

We appreciate the five-star review and feedback, Jayne. Our Service Team is always ready to assist you when needed. We welcome you back to Cross Chrysler Jeep FIAT for all of your future automotive needs.

February 03, 2024

We just bought another Jeep from Cross Chrysler Fiat. Outstanding service from Shawn Lopes and we love the car. More

by Dusty34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes, James Holfinger
Report | Print
Apr 13, 2024 -

Cross Chrysler Jeep Fiat responded

It's great to hear you're satisfied with the service from our team at Cross Chrysler Jeep FIAT and that you love your new Jeep. Thanks for using us as your trusted dealership. Your positive review is appreciated.

February 01, 2024

The Salespeople were very friendly. Shawn Lopes was very helpful, straightforward and answered all our questions. More

by Happy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Report | Print
Feb 02, 2024 -

Cross Chrysler Jeep Fiat responded

We appreciate your feedback. At Cross Chrysler Jeep FIAT, we take pride in our team's approachability and knowledgeability. Glad you found it helpful!

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