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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,869 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,869 reviews

December 29, 2023

Best of the best! Shawn Lopez was one of the greatest salesmen I have dealt with. He made the process easy and quick! I highly recommend Cross Jeep! More

by wilcoxson77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Apr 12, 2024 -

Cross Chrysler Jeep Fiat responded

It's great to hear Shawn Lopez in sales helped make your experience at Cross Chrysler Jeep FIAT smooth and expedient. Your high recommendation is much appreciated!

December 27, 2023

Everyone was great. Shawn got us in and out quick. Exactly how I wanted it. More

by T.schultz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Apr 12, 2024 -

Cross Chrysler Jeep Fiat responded

Glad to hear Shawn provided efficient service and your experience at Cross Chrysler Jeep FIAT met expectations. Thank you for the 5 star review.

December 23, 2023

Great experience! Had bought a used jeep 7 years ago from Cross and just bought a new 2024… sales and finance guys very friendly, will definitely recommend to friends More

by Tgolab
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Holfinger, Evan Cambron, BJ Cornell
Apr 12, 2024 -

Cross Chrysler Jeep Fiat responded

We appreciate your positive feedback and commendation of our sales and finance teams at Cross Chrysler Jeep FIAT. It's great to hear about your successful purchases in the recent past, we’re here should you need any further assistance moving forward. Thank you for the recommendation!

December 16, 2023

Shawn provides great service every time we purchase our new jeep, Cross is a must consider while in the market! More

by jan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Madison, Shawn Lopes
Dec 16, 2023 -

Cross Chrysler Jeep Fiat responded

We appreciate your positive review about purchasing new Jeeps at Cross Chrysler Jeep FIAT. Shawn is indeed dedicated to providing superior service. Thank you for your continued support.

December 14, 2023

Great experience at Cross Jeep working with David Figg. My deal consisted of a purchase with trade in - all from out of state - and David made every step quick and easy. He made sure I understood the who More

by P-Car Jim
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Holfinger, David Figg
Dec 14, 2023 -

Cross Chrysler Jeep Fiat responded

Thank you for your review, Jim Anderson. It's great to hear that David Figg at Cross Chrysler Jeep FIAT was able to assist with your out-of-state purchase and trade-in, making the process easy to understand and enjoyable for you. We appreciate the high recommendation!

December 10, 2023

Great service. Friendly staff. Efficient check in and check out process. Highly recommend this dealership More

by mrs.dwilson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsi Ferguson
Dec 11, 2023 -

Cross Chrysler Jeep Fiat responded

Appreciate the recognition of our service and staff at Cross Chrysler Jeep FIAT. We aim to maintain an efficient process for all customers, your high recommendation speaks volumes. Thank you.

December 09, 2023

I never write reviews, but Cross Jeep, the staff and my salesperson Shawn Lopes were amazing. They went above and beyond what was required on their end. I will only shop at Cross More

by Snoopy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes, Chris Gabehart
Dec 09, 2023 -

Cross Chrysler Jeep Fiat responded

We appreciate these kind words. Shawn Lopes and the rest of our team strive for exceptional customer experiences at Cross Chrysler Jeep FIAT. Thank you for choosing to shop with us.

December 05, 2023

The Cross Chrysler Jeep Dealership helped me find my currently Jeep. I was extremely happy with the process from start to finish. The staff was helpful in answering all my questions and so kind. When co More

by Ashley
Recommend Dealer
Yes
Employees Worked With
Matthew Beard, Shawn Lopes
Dec 05, 2023 -

Cross Chrysler Jeep Fiat responded

We appreciate hearing about your positive experience at Cross Chrysler Jeep Dealership. Our staff takes a lot of pride in helping our customers find the right vehicle. Thank you for recommending us, we're glad to hear that our inventory stood out against competitors.

December 01, 2023

Please with our experience in purchasing our used jeep Wrangler. We worked with BJ and he made the process easy and answered all our questions. More

by derek1013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BJ Cornell
Dec 01, 2023 -

Cross Chrysler Jeep Fiat responded

Great to hear you found the process of purchasing your used Jeep Wrangler from Cross Chrysler Jeep FIAT smooth. It's also nice that BJ could address all your concerns. Thanks for sharing your positive experience.

November 29, 2023

So very pleased with my experience through Cross Motors. I ordered my jeep and as soon as it came in I knew it had been thoroughly inspected by one of their best techs. Then having Chris Gabehart help walk More

by Brooke.obryan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Gabehart, BJ Cornell
Nov 29, 2023 -

Cross Chrysler Jeep Fiat responded

We appreciate you choosing Cross Chrysler Jeep FIAT again for your vehicle purchase. I'm pleased to hear our team, including Chris Gabehart and BJ Cornell, provided thorough guidance during the process and that you felt confident with the services of your jeep. Your continued support means a lot, thank you.

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