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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,869 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,869 reviews

November 29, 2023

Well stocked and highly professional dealership. Applied no fuss or pressure with the transaction accomplished. Excellent sales, service and finance staff. More

by alexpopovic
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler from Service, Matthew Beard, Darryl Brown
Nov 29, 2023 -

Cross Chrysler Jeep Fiat responded

We appreciate your positive feedback about our professional approach and well-stocked Cross Chrysler Jeep FIAT dealership. That you found our sales, service, and finance staff to be excellent is great to hear. Thank you for choosing us for a no-pressure transaction experience.

November 22, 2023

Cross is the only place I would buy a Jeep and only place for service. I've been driving Jeeps since 1991. More

by RUTHFUCHS55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Ward, Kelsi Ferguson
Nov 22, 2023 -

Cross Chrysler Jeep Fiat responded

We appreciate your loyalty to Cross Chrysler Jeep FIAT. Your continuous trust in us for purchasing and servicing Jeeps is greatly valued.

November 21, 2023

I recently bought a 2022 RAM 1500 from Cross Jeep Chrysler. Shawn Lopes was the product specialist I dealt with. He was very professional and quick to answer any questions I had. He did a great job g More

by Aaron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Nov 21, 2023 -

Cross Chrysler Jeep Fiat responded

We appreciate the positive feedback about your 2022 RAM 1500 purchasing experience with our product specialist. It's pleasant to know his guidance was helpful. Thanks for recommending Cross Jeep Chrysler.

November 21, 2023

Great dealership, we have been buying here for years. Always our go to when looking for a vehicle to purchase. More

by parkerlbrody
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Nov 21, 2023 -

Cross Chrysler Jeep Fiat responded

We appreciate your continued trust in our dealership for your vehicle purchases. Thank you for making Cross Chrysler Jeep FIAT part of your journey.

November 21, 2023

Great experience dealing with Cross! Shawn was outstanding to deal with, very knowledgeable and up front without high pressure. More

by randall.case
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Nov 21, 2023 -

Cross Chrysler Jeep Fiat responded

Grateful for the positive review about our team and services, especially regarding Shawn. Here at Cross Chrysler Jeep FIAT, we strive to provide knowledgeable and upfront service. Thank you for choosing us.

November 20, 2023

Great people answered all questions Highley recommend. A big variety of vehicles to choose from More

by clash1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Holfinger, BJ Cornell
Nov 20, 2023 -

Cross Chrysler Jeep Fiat responded

We're glad to hear that our team could help answer your questions and provide a wide variety of vehicles at Cross Chrysler Jeep FIAT. Thank you for the high recommendation.

November 14, 2023

Shawn Lopes was excellent to work with. He answered questions quickly and followed up to ensure we were happy with our purchase. One of the quickest and most stress free vehicle purchases e More

by Myra R
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes, James Holfinger
Nov 14, 2023 -

Cross Chrysler Jeep Fiat responded

The team at Cross Chrysler Jeep FIAT appreciates your positive feedback. Shawn Lopes and the rest of our staff always seek to provide the most efficient service. We're glad you were pleased with your purchase.

November 13, 2023

this is definitely one of the best dealerships I've ever had the pleasure of working with everything was a like a dream it just worked out so smoothly and any little problem I had they took care of it immed More

by randallfortier22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Nov 13, 2023 -

Cross Chrysler Jeep Fiat responded

We appreciate your high praise and are glad to hear you enjoyed our dealership's service, from problem-solving to Kentucky-to-Connecticut delivery. Thank you for the kind recommendation. We hope you're enjoying your car!

November 12, 2023

The customer service was awesome. The turn around time for my vehicle repair was fast. I will definitely bring my vehicle back to this dealership. More

by Jessica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsi Ferguson
Nov 12, 2023 -

Cross Chrysler Jeep Fiat responded

It's great to hear about your quick vehicle repair experience and our helpful customer service. We look forward to assisting with your automotive needs. Thank you for choosing us for your repairs.

November 08, 2023

Red carpet treatment when I arrived at the leader. Very informative, helpful and friendly atmosphere with a team effort from all the sales crew. More

by lisawalters61
Recommend Dealer
Yes
Employees Worked With
Marcus , Matthew Beard
Nov 08, 2023 -

Cross Chrysler Jeep Fiat responded

Hi, we are so glad to know that our Sales Team was very informative, helpful, friendly, and provided a red carpet experience during your visit. Thank you for leaving us this awesome 5 stars and review. If you ever need any help in the future, Cross Chrysler Jeep FIAT will be here for you any time.

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