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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,881 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,883 reviews

December 09, 2023

I never write reviews, but Cross Jeep, the staff and my salesperson Shawn Lopes were amazing. They went above and beyond what was required on their end. I will only shop at Cross More

by Snoopy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes, Chris Gabehart
Dec 09, 2023 -

Cross Chrysler Jeep Fiat responded

We appreciate these kind words. Shawn Lopes and the rest of our team strive for exceptional customer experiences at Cross Chrysler Jeep FIAT. Thank you for choosing to shop with us.

December 05, 2023

The Cross Chrysler Jeep Dealership helped me find my currently Jeep. I was extremely happy with the process from start to finish. The staff was helpful in answering all my questions and so kind. When co More

by Ashley
Recommend Dealer
Yes
Employees Worked With
Matthew Beard, Shawn Lopes
Dec 05, 2023 -

Cross Chrysler Jeep Fiat responded

We appreciate hearing about your positive experience at Cross Chrysler Jeep Dealership. Our staff takes a lot of pride in helping our customers find the right vehicle. Thank you for recommending us, we're glad to hear that our inventory stood out against competitors.

December 01, 2023

Please with our experience in purchasing our used jeep Wrangler. We worked with BJ and he made the process easy and answered all our questions. More

by derek1013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BJ Cornell
Dec 01, 2023 -

Cross Chrysler Jeep Fiat responded

Great to hear you found the process of purchasing your used Jeep Wrangler from Cross Chrysler Jeep FIAT smooth. It's also nice that BJ could address all your concerns. Thanks for sharing your positive experience.

November 29, 2023

So very pleased with my experience through Cross Motors. I ordered my jeep and as soon as it came in I knew it had been thoroughly inspected by one of their best techs. Then having Chris Gabehart help walk More

by Brooke.obryan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Gabehart, BJ Cornell
Nov 29, 2023 -

Cross Chrysler Jeep Fiat responded

We appreciate you choosing Cross Chrysler Jeep FIAT again for your vehicle purchase. I'm pleased to hear our team, including Chris Gabehart and BJ Cornell, provided thorough guidance during the process and that you felt confident with the services of your jeep. Your continued support means a lot, thank you.

November 29, 2023

Well stocked and highly professional dealership. Applied no fuss or pressure with the transaction accomplished. Excellent sales, service and finance staff. More

by alexpopovic
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler from Service, Matthew Beard, Darryl Brown
Nov 29, 2023 -

Cross Chrysler Jeep Fiat responded

We appreciate your positive feedback about our professional approach and well-stocked Cross Chrysler Jeep FIAT dealership. That you found our sales, service, and finance staff to be excellent is great to hear. Thank you for choosing us for a no-pressure transaction experience.

November 22, 2023

Cross is the only place I would buy a Jeep and only place for service. I've been driving Jeeps since 1991. More

by RUTHFUCHS55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Ward, Kelsi Ferguson
Nov 22, 2023 -

Cross Chrysler Jeep Fiat responded

We appreciate your loyalty to Cross Chrysler Jeep FIAT. Your continuous trust in us for purchasing and servicing Jeeps is greatly valued.

November 21, 2023

Great dealership, we have been buying here for years. Always our go to when looking for a vehicle to purchase. More

by parkerlbrody
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Nov 21, 2023 -

Cross Chrysler Jeep Fiat responded

We appreciate your continued trust in our dealership for your vehicle purchases. Thank you for making Cross Chrysler Jeep FIAT part of your journey.

November 21, 2023

Great experience dealing with Cross! Shawn was outstanding to deal with, very knowledgeable and up front without high pressure. More

by randall.case
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Nov 21, 2023 -

Cross Chrysler Jeep Fiat responded

Grateful for the positive review about our team and services, especially regarding Shawn. Here at Cross Chrysler Jeep FIAT, we strive to provide knowledgeable and upfront service. Thank you for choosing us.

November 21, 2023

I recently bought a 2022 RAM 1500 from Cross Jeep Chrysler. Shawn Lopes was the product specialist I dealt with. He was very professional and quick to answer any questions I had. He did a great job g More

by Aaron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Nov 21, 2023 -

Cross Chrysler Jeep Fiat responded

We appreciate the positive feedback about your 2022 RAM 1500 purchasing experience with our product specialist. It's pleasant to know his guidance was helpful. Thanks for recommending Cross Jeep Chrysler.

November 20, 2023

Great people answered all questions Highley recommend. A big variety of vehicles to choose from More

by clash1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Holfinger, BJ Cornell
Nov 20, 2023 -

Cross Chrysler Jeep Fiat responded

We're glad to hear that our team could help answer your questions and provide a wide variety of vehicles at Cross Chrysler Jeep FIAT. Thank you for the high recommendation.

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