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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,869 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,869 reviews

November 07, 2023

Always helpful, honest and available for their customers! I can’t imagine dealing with another dealer in the city! Ask for Tyler Morrison to help with service your Jeep! More

by ANGOCAMPO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Morrison
Nov 07, 2023 -

Cross Chrysler Jeep Fiat responded

Appreciate the kind words about our helpful and honest nature at Cross Chrysler Jeep FIAT. Tyler in our service department also thanks you for the positive feedback. We look forward to helping you with your Jeep in the future.

November 06, 2023

Nice environment and business experience was pleasant and professional. I definitely recommend this dealership and would purchase again in the future. More

by Mobilepro.ts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Holfinger, BJ Cornell
Nov 06, 2023 -

Cross Chrysler Jeep Fiat responded

We sincerely appreciate your positive feedback. It's good to know you found our dealership environment pleasing and our business experience professional. Thank you for your recommendations; looking forward to serving you again.

November 05, 2023

Everyone was very professional and did all they could to help me. My salesman David was great 👍.He walked out in the rain to greet me. Very knowledgeable about Jeeps. More

by markfiveproperties
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Isenberg, Kevin Turner, David Figg
Nov 06, 2023 -

Cross Chrysler Jeep Fiat responded

Hello, we are glad to read that our Sales Team was very knowledgeable, greeted you, very professional, and provided a great experience during your visit. Thank you for the wonderful feedback and 5 stars. Please feel free to reach out to us if we can be of any assistance in the future at Cross Chrysler Jeep FIAT. Have a great day!

November 02, 2023

Very helpful. Explained everything. Worked well with me on my trade in. Made the entire process very easy. More

by frank Besednjak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BJ Cornell
Nov 03, 2023 -

Cross Chrysler Jeep Fiat responded

Frank, thanks for sharing this five-star review with us. We're thrilled to know that our helpful Sales Team explained everything and made sure you had an easy experience during your trade-in process. We look forward to assisting you again at Cross Chrysler Jeep FIAT.

October 31, 2023

Salesmen were knowledgeable and helpful. Answered my questions and helped me learn about the vehicle. Test drove two and bought one. Overall enjoyable experience for my wife and me. More

by gfrye
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Yates, Chris Gass, both 5 stars , Matthew Beard
Nov 01, 2023 -

Cross Chrysler Jeep Fiat responded

Hello. Thank you for choosing our Sales Team here at Cross Chrysler Jeep FIAT for your purchase. It is rewarding to see how knowledgeable and helpful our team was throughout this enjoyable purchasing experience. We appreciate your feedback and hope you choose us again for any future sales or service needs.

October 30, 2023

Excelente servicio,son muy profesionales en especial Shawn and Darryl que me ayudaron en el proceso para obtener mi primer Jeep. More

by lezcanojimenez14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes, Darryl Brown, James Holfinger
Oct 30, 2023 -

lezcanojimenez14 responded

Excellent

October 25, 2023

Very impressive constant communication and keeping me well informed. Done in a timely manor. Dealership worked well with my after market warranty company. More

by Lindseykamerer.rn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsi Ferguson
Dec 04, 2023 -

Cross Chrysler Jeep Fiat responded

Hello Lindsey, thanks for this glowing review! Communicative and timely assistance is always valued here at Cross Chrysler Jeep FIAT. Come see us again soon!

October 23, 2023

Our experience at cross jeep was excellent. Everyone was very helpful. Our salesman Mark Yates went above and beyond helping us. More

by Ppiper1014
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark yates 5 star
Oct 23, 2023 -

Cross Chrysler Jeep Fiat responded

Thank you for the great review. We are happy to see that your experience at Cross Chrysler Jeep FIAT was helpful and excellent.

October 23, 2023

Great people to do business with. Purchased a new 2023 jeep from out of state. Would definitely do business with cross again. More

by Mikelucas1200
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Yates, Matthew Beard
Oct 24, 2023 -

Cross Chrysler Jeep Fiat responded

Hello, thanks for this glowing review! It is so great to know our Sales Team was able to help you purchase your new 2023 Jeep from out of state. Feel free to contact us anytime here at Cross Chrysler Jeep FIAT.

October 19, 2023

They’re amazing, knowledgeable and efficient! Trust worthy and quick. Process of buying made easy! More

by Summer Witte
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Beard, Shawn Lopes, Kevin Turner, Kelsi Ferguson
Dec 04, 2023 -

Cross Chrysler Jeep Fiat responded

Summer, Your feeback and review is appreciated by eveyone here at Cross Chrysler Jeep FIAT. We are glad to see that you had an easy purchasing experience.

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