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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,883 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,883 reviews

November 14, 2023

Shawn Lopes was excellent to work with. He answered questions quickly and followed up to ensure we were happy with our purchase. One of the quickest and most stress free vehicle purchases e More

by Myra R
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes, James Holfinger
Nov 14, 2023 -

Cross Chrysler Jeep Fiat responded

The team at Cross Chrysler Jeep FIAT appreciates your positive feedback. Shawn Lopes and the rest of our staff always seek to provide the most efficient service. We're glad you were pleased with your purchase.

November 13, 2023

this is definitely one of the best dealerships I've ever had the pleasure of working with everything was a like a dream it just worked out so smoothly and any little problem I had they took care of it immed More

by randallfortier22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Nov 13, 2023 -

Cross Chrysler Jeep Fiat responded

We appreciate your high praise and are glad to hear you enjoyed our dealership's service, from problem-solving to Kentucky-to-Connecticut delivery. Thank you for the kind recommendation. We hope you're enjoying your car!

November 12, 2023

The customer service was awesome. The turn around time for my vehicle repair was fast. I will definitely bring my vehicle back to this dealership. More

by Jessica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsi Ferguson
Nov 12, 2023 -

Cross Chrysler Jeep Fiat responded

It's great to hear about your quick vehicle repair experience and our helpful customer service. We look forward to assisting with your automotive needs. Thank you for choosing us for your repairs.

November 08, 2023

Red carpet treatment when I arrived at the leader. Very informative, helpful and friendly atmosphere with a team effort from all the sales crew. More

by lisawalters61
Recommend Dealer
Yes
Employees Worked With
Marcus , Matthew Beard
Nov 08, 2023 -

Cross Chrysler Jeep Fiat responded

Hi, we are so glad to know that our Sales Team was very informative, helpful, friendly, and provided a red carpet experience during your visit. Thank you for leaving us this awesome 5 stars and review. If you ever need any help in the future, Cross Chrysler Jeep FIAT will be here for you any time.

November 07, 2023

Always helpful, honest and available for their customers! I can’t imagine dealing with another dealer in the city! Ask for Tyler Morrison to help with service your Jeep! More

by ANGOCAMPO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Morrison
Nov 07, 2023 -

Cross Chrysler Jeep Fiat responded

Appreciate the kind words about our helpful and honest nature at Cross Chrysler Jeep FIAT. Tyler in our service department also thanks you for the positive feedback. We look forward to helping you with your Jeep in the future.

November 06, 2023

Nice environment and business experience was pleasant and professional. I definitely recommend this dealership and would purchase again in the future. More

by Mobilepro.ts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Holfinger, BJ Cornell
Nov 06, 2023 -

Cross Chrysler Jeep Fiat responded

We sincerely appreciate your positive feedback. It's good to know you found our dealership environment pleasing and our business experience professional. Thank you for your recommendations; looking forward to serving you again.

November 05, 2023

Everyone was very professional and did all they could to help me. My salesman David was great 👍.He walked out in the rain to greet me. Very knowledgeable about Jeeps. More

by markfiveproperties
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Isenberg, Kevin Turner, David Figg
Nov 06, 2023 -

Cross Chrysler Jeep Fiat responded

Hello, we are glad to read that our Sales Team was very knowledgeable, greeted you, very professional, and provided a great experience during your visit. Thank you for the wonderful feedback and 5 stars. Please feel free to reach out to us if we can be of any assistance in the future at Cross Chrysler Jeep FIAT. Have a great day!

November 02, 2023

Very helpful. Explained everything. Worked well with me on my trade in. Made the entire process very easy. More

by frank Besednjak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BJ Cornell
Nov 03, 2023 -

Cross Chrysler Jeep Fiat responded

Frank, thanks for sharing this five-star review with us. We're thrilled to know that our helpful Sales Team explained everything and made sure you had an easy experience during your trade-in process. We look forward to assisting you again at Cross Chrysler Jeep FIAT.

October 31, 2023

Salesmen were knowledgeable and helpful. Answered my questions and helped me learn about the vehicle. Test drove two and bought one. Overall enjoyable experience for my wife and me. More

by gfrye
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Yates, Chris Gass, both 5 stars , Matthew Beard
Nov 01, 2023 -

Cross Chrysler Jeep Fiat responded

Hello. Thank you for choosing our Sales Team here at Cross Chrysler Jeep FIAT for your purchase. It is rewarding to see how knowledgeable and helpful our team was throughout this enjoyable purchasing experience. We appreciate your feedback and hope you choose us again for any future sales or service needs.

October 30, 2023

Excelente servicio,son muy profesionales en especial Shawn and Darryl que me ayudaron en el proceso para obtener mi primer Jeep. More

by lezcanojimenez14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes, Darryl Brown, James Holfinger
Oct 30, 2023 -

lezcanojimenez14 responded

Excellent

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