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Cross Chrysler Jeep Fiat

Louisville, KY

Overview
Reviews
Vehicles
4.9
1,914 Reviews
Call Dealership (502) 459-9900
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1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,914 reviews

April 24, 2023

The best dealer you will find in the Midwest. Shawn Lopes is incredibly knowledgeable and willing to take the time to educate you on all things Jeep. Would buy from again in the future. More

by Nick E
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Report | Print
May 01, 2023 -

Cross Chrysler Jeep Fiat responded

Hi Nick, thank you for your wonderful review of Cross Chrysler Jeep FIAT. It is great to see our Sales Team was able to provide a knowledgeable experience. We want our customers to know as much as we do to make an informed decision. Our team welcomes you back in the future.

April 23, 2023

One of the easiest car buying experiences I've ever had! !! Everyone I worked with was super helpful and went above and beyond what I could of asked for!! More

by Jgrunow915
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Beard, BJ Cornell
Report | Print
May 01, 2023 -

Cross Chrysler Jeep Fiat responded

Congrats on your new vehicle! It's great to learn that our Sales Team provided you with a super helpful experience. We strive to go above and beyond for all of our customers. The team here at Cross Chrysler Jeep FIAT appreciates your kind review, if there is anything else we can do for you do not hesitate to reach out to us.

April 21, 2023

It was a pleasure buying the car. Staff very professional and not pushy. Service department for oil change was excellent and timely More

by Rex
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Goss
Report | Print
May 01, 2023 -

Cross Chrysler Jeep Fiat responded

Hi Rex, thanks for leaving your amazing feedback. We are pleased to know that you had a professional experience with our Sales Team and congratulations on your purchase. Thank you for choosing us for all your vehicle needs. Our Service Team is here for you next time you need your oil changed. It is important for us to try and get out customers back out on the road in a timely manner. Please feel free to let us know if there is anything else we can do for you at Cross Chrysler Jeep FIAT.

April 20, 2023

Best place best people Always take care of their customers and the service is done right the first time More

by waltparrott1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Turner, Tyler Morrison, Rick Turner, Kelsi Ferguson
Report | Print
May 01, 2023 -

Cross Chrysler Jeep Fiat responded

We are glad you enjoyed great customer service while working with our Service Team at Cross Chrysler Jeep FIAT. Thank you for your positive review and for trusting us with all of your automotive needs. We are here if you need any further assistance.

April 20, 2023

I had a wonderful experience at Cross Jeep. Mark Yates made things easy and stressfree More

by Beth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Yates
Report | Print
May 01, 2023 -

Cross Chrysler Jeep Fiat responded

Beth, our team here at Cross Chrysler Jeep FIAT is thankful to you for your amazing review. It is a pleasure to read that our team helped make your visit easy and stress-free. We hope you have a nice day.

April 18, 2023

Excellent customer service. Shawn and Matt were extremely easy to work with. I will definitely be back to purchase my next vehicle. Hopefully a 2013 Wrangler! More

by Bryan Sullivan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Beard, Shawn Lopes
Report | Print
May 01, 2023 -

Cross Chrysler Jeep Fiat responded

We are proud to see that you had a great experience with our Sales Team, Bryan. Congratulations and we will be here for you when it is time to buy that Wrangler. Thank you for choosing Cross Chrysler Jeep FIAT.

April 17, 2023

Awesome customer service the minute I walked into the dealership. Was able to test drive Jeep and all my questions answered to making buying decision easy. More

by Greg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben , Austin Luckett
Report | Print
May 01, 2023 -

Cross Chrysler Jeep Fiat responded

Congratulations on your Jeep, Greg! We are thrilled our Sales Team was able to answer all your questions and help you find what you need. We appreciate you taking the time to write this 5-star review, if there is anything else that you need do not hesitate to reach out to us at Cross Chrysler Jeep FIAT.

April 16, 2023

Joel has been a great help both times we have leased a Jeep. Fantastic dealership experience. More

by boulton.marye
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel
Report | Print
May 01, 2023 -

Cross Chrysler Jeep Fiat responded

Thank you so much for the 5-star rating, We greatly appreciate you choosing to stop by Cross Chrysler Jeep FIAT. It is always great to see our Sales Team makes your leasing experience with us fantastic.

April 16, 2023

Everything went well with the purchase! I am very pleased with my Jeep! BJ was great to work with and made everything easy! More

by Yolette Charles
Recommend Dealer
Yes
Employees Worked With
James Holfinger, BJ Cornell
Report | Print
May 01, 2023 -

Cross Chrysler Jeep Fiat responded

Congratulations on your new Jeep, Yolette! It is a pleasure to learn that you had an easy buying experience with our Sales Department. We greatly appreciate your business and hope to work with you again in the future at Cross Chrysler Jeep FIAT.

April 13, 2023

Fixed warranty work on my Jeep in a timely manner to my satisfaction would recommend More

by Buschinc
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin Turner, Kelsi Ferguson, Chris Gabehart
Report | Print
May 01, 2023 -

Cross Chrysler Jeep Fiat responded

Hello, we are ecstatic to learn that your warranty work was satisfactory and timely at Cross Chrysler Jeep FIAT. It is an honor to be your choice and we truly appreciate your kind feedback. We are always here to assist you again, take care.

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