Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Cross Chrysler Jeep Fiat
Louisville, KY
1,914 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,914 reviews
April 12, 2023
Tyler the service person was excellent. He even got me some quotes for tires which I will be needing soon. I will definitely be back. He even got me some quotes for tires which I will be needing soon. I will definitely be back. More
by susanbogle29
Employees Worked With
Tyler Morrison
April 08, 2023
From the negotiating process to the delivery of the vehicle everything went smooth and everyone was very helpful from start to finish! vehicle everything went smooth and everyone was very helpful from start to finish! More
by Donalddunnjr
Employees Worked With
Matthew Beard, Shawn Lopes
April 06, 2023
Great customer service - Shawn and James were excellent to work with. All of the staff and service department were great. Overall a great experience to work with. All of the staff and service department were great. Overall a great experience More
by Charlie
Employees Worked With
Shawn Lopes, Kelsi Ferguson, James Holfinger
April 03, 2023
BJ was very helpful and attentive; he worked with us to find the best fit for our budget and needs while taking advantage of as many promotions and specials as possible. This is our fourth purchase from Cr find the best fit for our budget and needs while taking advantage of as many promotions and specials as possible. This is our fourth purchase from Cross Motors and won’t be our last. More
by Lydia Jones
Employees Worked With
BJ Cornell
April 01, 2023
My automatic start/stop feature wasn't working correctly. Cross Jeep ordered the part and replaced it under warranty. (Kevin had it diagnosed 2 minutes after plugging in the OBD reader). I will continue to u Cross Jeep ordered the part and replaced it under warranty. (Kevin had it diagnosed 2 minutes after plugging in the OBD reader). I will continue to use Cross as my dealership as they're no hassle, open to feedback and respectful of my time. More
by DH
Employees Worked With
Kevin Turner, Kelsi Ferguson
April 01, 2023
Ben Hughes did a fantastic job. Very informative and got me exactly what I need. The paperwork and pricing was straight forward and I got in and out quickly. Thank you for a grea Very informative and got me exactly what I need. The paperwork and pricing was straight forward and I got in and out quickly. Thank you for a great experience. More
by Brad Amstutz
Employees Worked With
Ben Hughes
March 30, 2023
I highly recommend this dealership. I have purchased multiple jeeps there, the last 2 from chase. It is a good experience, they listen, and help get you get into the right vehicle for y I have purchased multiple jeeps there, the last 2 from chase. It is a good experience, they listen, and help get you get into the right vehicle for you. I will keep going back. More
by A_K_D
Employees Worked With
Chase Vancelette
March 27, 2023
No hassle, No BS. Came in wanting a car and ready to buy. Back home in under 2 hours. Very professional and took good care of me. Came in wanting a car and ready to buy. Back home in under 2 hours. Very professional and took good care of me. More
by castanocarlos1996
Employees Worked With
James Holfinger, BJ Cornell
