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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,965 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,965 reviews

September 21, 2025

I've always had a great experience at Cross, but this time it was extra fun. BJ is easy-going, no pressure, so helpful, and he was just excited I was getting the car I wanted. He got to know me, neve More

by kellee needs a manual transmission
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark in financing (5 stars), Will Clark (5 stars), Chris Madison, BJ Cornell
September 20, 2025

There is a reason I continue to purchase Jeeps from Cross, the excellent care given by all employees from sales to service exceeds any experience I have had with other dealerships. My salesperson, BJ More

by jamiefriedman
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
BJ Cornell
September 18, 2025

Awsome experience. ..wonderful salesman shawn and everyone involved. Very informative and professional..and so nice More

by Proudmamaw61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Isenberg, Shawn Lopes
September 17, 2025

They were great to work with! Sean went above and beyond to help us and we will definitely be back! More

by Jdmatt220
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Luckett, Matthew Beard, Shawn Lopes
September 15, 2025

This is our second vehicle from across. They’re always friendly and helpful. The purchase process is straightforward and quick. Easy peasy. A couple of days after our purchase we noticed a More

by Lmsigler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes, Kevin Turner
September 14, 2025

Cross was excellent to work with. We had a recall issue that another dealership said our car passed the recall. That wasn’t to case. Cross helped us navigate the process and fixed our More

by Melissa.Peklenk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsi Ferguson
September 10, 2025

BJ was great. Very knowledgeable and low pressure. Very helpful, would recommend Cross and BJ for your vehicle purchasing needs. More

by DMK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BJ Cornell
September 09, 2025

I traded a Gladiator for a Wrangler Rubicon X. The entire experience was amazing as usual. Many thanks to BJ and Dave. As usual they did a fantastic job of making sure I drove home with a great ve More

by kg4vdo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Figg, BJ Cornell
September 04, 2025

As a repeat customer, I've had a great experience with BJ, who I believe is an exceptional salesman. I highly recommend visiting Cross for your car-buying needs. They prioritize customer care and provide More

by dianaprince459
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Isenberg, BJ Cornell
September 03, 2025

Great experience with all departments but especially Sales with BJ Cornell. Did a great job with consultative sales and answering all of my questions. Didnt try to lead me at all - helped me compared tr More

by Kw2924
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BJ Cornell
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