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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,883 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,883 reviews

March 15, 2025

Shawn and the rest of the team at Cross were very helpful during my car buying experience! They answered any questions I had, and were very patient with me. They also were very understanding of me having to More

by vpham224
Recommend Dealer
Yes
Employees Worked With
Matthew Beard, Shawn Lopes, Chris Gabehart
Apr 03, 2025 -

Cross Chrysler Jeep Fiat responded

We really appreciate your great rating and review. Our Sales Team hopes that you continue to choose Cross Chrysler Jeep FIAT for all of your automotive needs.

March 14, 2025

I had an excellent experience purchasing my Pacifica hybrid from this dealership. They were fair, honest, and addressed my concerns. More

by ssfalkster
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes, Kevin Turner
Apr 03, 2025 -

Cross Chrysler Jeep Fiat responded

Thanks for your kind words. We appreciate you choosing Cross Chrysler Jeep FIAT.

March 11, 2025

This is the second vehicle I have purchased from this particular establishment. Both times have gone flawlessly and BJ went out of his way personally to help me get there in order to purchase the vehicle More

by Burt.watkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BJ Cornell
Apr 03, 2025 -

Cross Chrysler Jeep Fiat responded

Thank you, Burt! We're grateful for your kind words about our product specialist BJ, our dealership Cross Jeep and appreciate your continued support.

March 11, 2025

This was the easiest car buying experience I’ve had which was a dream come true. Fair prices + honest folks = happy customers. BJ was wonderful to work with and we really appreciate his continued support sin More

by tesjohn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Gabehart, Evan Cambron, BJ Cornell
Apr 03, 2025 -

Cross Chrysler Jeep Fiat responded

Thank you for your kind words and for recognizing BJ's excellent service; we're glad to hear you had a great experience with us!

March 10, 2025

Best experience I’ve ever had at a dealership. They were well prepared for us to arrive, friendly, had a place for my kids to play, and bathrooms were clean. The listing price was $12k less than a More

by Olivia Webb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes, Chris Gabehart
Apr 03, 2025 -

Cross Chrysler Jeep Fiat responded

Olivia, we're so excited to have you be apart of our Cross Jeep family! Thank you for the 5 star review, we look forward to seeing you again in the future.

March 06, 2025

I was very impressed with Cross and the whole crew their including Shawn Lopes my salesman. They were very upfront on everything and made it a very easy process. I highly recommend Shawn to anyone who might More

by BB
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Austin Luckett, Matthew Beard, Shawn Lopes
Apr 03, 2025 -

Cross Chrysler Jeep Fiat responded

Welcome to the Cross Jeep family, congratulations on your new Jeep! We appreciate you taking the time to recommend our product specialist Shawn Lopes & our dealership Cross Chrysler Jeep.

March 05, 2025

Shawn provides a great experience! Don’t hesitate to call and give him an opportunity! Great service as well! More

by jan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Madison, Shawn Lopes
Apr 03, 2025 -

Cross Chrysler Jeep Fiat responded

Thank you for your recommendation of our product specialist Shawn Lopes. We're happy to hear that he provided you with a great experience, welcome to the Cross Jeep Family!

March 05, 2025

This was my first experience with Cross Motors and buying a Jeep, but let me tell you, Shawn made it a great experience! I expect to come back for my next vehicle! More

by amsmith0829
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Apr 03, 2025 -

Cross Chrysler Jeep Fiat responded

Thank you for sharing your wonderful experience with us! We're glad Shawn found the perfect Jeep. Enjoy your new ride!

March 05, 2025

I worked with BJ to find my Jeep. BJ spent time to answer all my questions and educate me on Jeep Wranglers. He was not high pressure and made me feel like he wanted to get me in th More

by andpatch05
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
BJ Cornell
Apr 03, 2025 -

Cross Chrysler Jeep Fiat responded

Thank you for allowing our product specialist BJ Cornell the opportunity to find your your perfect Jeep. We're look forward to finding you your next perfect Jeep!

March 05, 2025

Nice no pressure experience. Our salesman Shawn Lopes found what I was looking for. He was very knowledgeable and willing to answer our questions. More

by Crystal_D
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matthew Beard, Shawn Lopes
Apr 03, 2025 -

Cross Chrysler Jeep Fiat responded

Thank you, Crystal! We're glad to hear you had such a positive experience with Shawn and that you felt at ease during your visit.

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