Cross Chrysler Jeep Fiat
Louisville, KY
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I've always had a great experience at Cross, but this time it was extra fun. BJ is easy-going, no pressure, so helpful, and he was just excited I was getting the car I wanted. He got to know me, neve time it was extra fun. BJ is easy-going, no pressure, so helpful, and he was just excited I was getting the car I wanted. He got to know me, never tried to talk me into something more expensive, and was just awesome all around. I needed to get rid of my mom-wagon and have a good time driving again. Kind of a unicorn, 2011 John cooper works edition mini R-56 1.6T w/30k miles!! Thanks BJ, I freakin love it Mark from financing, you are pretty cool too 😂 More
There is a reason I continue to purchase Jeeps from Cross, the excellent care given by all employees from sales to service exceeds any experience I have had with other dealerships. My salesperson, BJ Cross, the excellent care given by all employees from sales to service exceeds any experience I have had with other dealerships. My salesperson, BJ Cornell, always goes above and beyond to be certain that the buying process is seamless. Thank you Cross Motors and BJ! More
This is our second vehicle from across. They’re always friendly and helpful. The purchase process is straightforward and quick. Easy peasy. A couple of days after our purchase we noticed a They’re always friendly and helpful. The purchase process is straightforward and quick. Easy peasy. A couple of days after our purchase we noticed a button was missing on the back of the steering wheel, likely delivered from the factory that way, our salesman Shawn got us taken care of quickly and with very little inconvenience. More
Cross was excellent to work with. We had a recall issue that another dealership said our car passed the recall. That wasn’t to case. Cross helped us navigate the process and fixed our We had a recall issue that another dealership said our car passed the recall. That wasn’t to case. Cross helped us navigate the process and fixed our car free of charge. Thank you Cross! More
BJ was great. Very knowledgeable and low pressure. Very helpful, would recommend Cross and BJ for your vehicle purchasing needs. Very knowledgeable and low pressure. Very helpful, would recommend Cross and BJ for your vehicle purchasing needs. More
I traded a Gladiator for a Wrangler Rubicon X. The entire experience was amazing as usual. Many thanks to BJ and Dave. As usual they did a fantastic job of making sure I drove home with a great ve The entire experience was amazing as usual. Many thanks to BJ and Dave. As usual they did a fantastic job of making sure I drove home with a great vehicle. I think this makes nine cars I have purchased from Cross Jeep, and sales staff like these guy’s is the reason I go there when I’m ready to trade up. Thank you fellas! More
As a repeat customer, I've had a great experience with BJ, who I believe is an exceptional salesman. I highly recommend visiting Cross for your car-buying needs. They prioritize customer care and provide BJ, who I believe is an exceptional salesman. I highly recommend visiting Cross for your car-buying needs. They prioritize customer care and provide honest information rather than pushy sales tactics. Their approach focuses on understanding what the customer truly wants and ensuring they find a solution that meets their needs at a fair price.ring they find a solution that meets their needs at a fair price. More
Great experience with all departments but especially Sales with BJ Cornell. Did a great job with consultative sales and answering all of my questions. Didnt try to lead me at all - helped me compared tr Sales with BJ Cornell. Did a great job with consultative sales and answering all of my questions. Didnt try to lead me at all - helped me compared trims which made it a great experience. Highly recommend BJ & Cross. More

























