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Cross Chrysler Jeep Fiat

Louisville, KY

Overview
Reviews
Vehicles
4.9
1,914 Reviews
Call Dealership (502) 459-9900
View Awards

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,914 reviews

March 25, 2023

Very accommodating to our needs and our time restraint. BJ went above and beyond to make sure we were happy. More

by blsizemore99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Holfinger, BJ Cornell
Report | Print
Mar 26, 2023 -

Cross Chrysler Jeep Fiat responded

Hi we're so glad that our team was able to go above and beyond your expectations. Thank you for the 5-star review and please let us know if there is anything else we can do for you here at Cross Chrysler Jeep FIAT. We are more than happy to help!

March 24, 2023

Very fast, quick respond and communication…nice people. Great Jeep looking Jeep. Thank You BJ for helping me out !! More

by Jontannler
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Madison, Matthew Beard, BJ Cornell
Report | Print
Mar 25, 2023 -

Cross Chrysler Jeep Fiat responded

We are excited to read that our team was quick, responsive, and communicative ensuring you had an enjoyable experience. Thank you for your positive review. We are here if you need any further assistance.

March 19, 2023

Excellent experience with Shaun. He made the process very easy. Got just what I wanted and couldn’t be happier. Always dreamed of a Jeep and I finally got it. More

by trishbunnell5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Report | Print
Mar 20, 2023 -

Cross Chrysler Jeep Fiat responded

Hello Trish. Each and every day, the Sales Team of Cross Chrysler Jeep FIAT strives to be excellent. Perfect reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us. Congratulations on your purchase!

March 19, 2023

Awesome experience! No pressure, no negotiation games, excellent customer service. Honest about condition of vehicles. O, and they have more Wranglers than any dealer in More

by David Eads
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matthew Beard, Chase Vancelette, Chris Gabehart, BJ Cornell
Report | Print
Mar 19, 2023 -

Cross Chrysler Jeep Fiat responded

Thank you for your fantastic review and rating, David! We are so glad we could help and that you had an excellent experience with us at Cross Chrysler Jeep FIAT. We welcome you back anytime and hope you have a great rest of your day.

March 18, 2023

Sales and Financing was the best experience I have had with purchasing a car and would recommend people to visit Cross. More

by Julia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Maupin, James Holfinger
Report | Print
Mar 19, 2023 -

Cross Chrysler Jeep Fiat responded

Thanks for the highly-rated review, Julia. We are happy to learn the Sales Department was able to meet all your needs and expectations. We hope you continue to choose Cross Chrysler Jeep FIAT for all your automotive needs. Take care!

March 17, 2023

Treats you like family always professional and listens to what you have to say hats off More

by Coveyleader1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Beard, Kelsi Ferguson, Chris Gabehart
Report | Print
Mar 17, 2023 -

Coveyleader1 responded

Great job keep up the good work a fan of the jeep tradition

Mar 17, 2023 -

Coveyleader1 responded

Love you all family

March 17, 2023

BJ was very friendly and a pleasure to do business with! ! He made the buying process very easy! More

by Meanderson8824
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Beard, BJ Cornell
Report | Print
Mar 17, 2023 -

Cross Chrysler Jeep Fiat responded

Hello, Cross Chrysler Jeep FIAT thank you for your outstanding review and rating. We are so glad to read that our Sales Team helped make your visit and buying process easy, and we look forward to having the opportunity to assist you again in the future.

March 17, 2023

My salesman was the best I’ve ever had. Was very friendly and answered all my questions well and promptly. It didn’t even stop after purchase. He continued to answer question even after More

by mcrowell76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes, James Holfinger
Report | Print
Mar 18, 2023 -

Cross Chrysler Jeep Fiat responded

Hello, congratulations on purchasing your new vehicle. We are so happy to receive your excellent 5-star review and learn that our Sales Department assisted you promptly, and continued to assist you with the questions you had after completing this purchase. Thank you for highlighting how our staff treated you kindly during your visit as well! We look forward to working with you again in the future here at Cross Chrysler Jeep FIAT.

March 16, 2023

Quick and fast warranty work on my 2022 Jeep Wrangler. Nice, but not great, waiting room area. More

by RERich
Recommend Dealer
Yes
Employees Worked With
Unsure
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Mar 17, 2023 -

Cross Chrysler Jeep Fiat responded

Thank you for your kind words and positive review with us here at Cross Chrysler Jeep FIAT. We appreciate your feedback, and we are pleased to learn that your visit was efficient. We hope you have a nice day.

March 15, 2023

Everyone was really nice and knowledgeable. I love my and my wife's new jeeps. More

by enexiarolarmi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel, Matthew Beard
Report | Print
Mar 16, 2023 -

Cross Chrysler Jeep Fiat responded

Thank you for the great rating and review. We are happy to see our Sales Team at Cross Chrysler Jeep FIAT was very knowledgeable and helpful. We thank you for your business.

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