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Cross Chrysler Jeep Fiat

Louisville, KY

Overview
Reviews
Vehicles
4.9
1,891 Reviews
Call Dealership (502) 459-9900
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1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,891 reviews

February 11, 2023

BJ at Cross Chrysler Jeep made the buying process super easy! We are very happy with our new ride More

by Hobsong
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Beard, BJ Cornell
Report | Print
Feb 13, 2023 -

Cross Chrysler Jeep Fiat responded

Hello, congrats on buying a new vehicle! Were so happy that our Sales Team was able to help and make this experience easy. If there's anything else that you need, we hope you keep Cross Chrysler Jeep Fiat in mind.

February 11, 2023

BJ was great to work with. He made our experience great. Thanks BJ and Cross Jeeps of Louisville! More

by Buddy and Tonya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Beard, BJ Cornell
Report | Print
Feb 11, 2023 -

Cross Chrysler Jeep Fiat responded

It's so nice to see from your perfect rating that you had a positive experience with us here at Cross Chrysler Jeep FIAT. We look forward to serving you again.

February 07, 2023

BJ was exceptional! . He truly went above and beyond to make sure I found the perfect Jeep for my needs. From start to finish, BJ was knowledgeable, friendly, and profess More

by Scott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BJ Cornell
Report | Print
Feb 07, 2023 -

Cross Chrysler Jeep Fiat responded

Scott, thank you so much for taking the time to leave us this wonderful 5-star review. Congratulations on your Jeep!! Our Sales Team is pleased they could make the complete process extremely easy for you. We are deeply appreciative that you chose us at Cross Chrysler Jeep FIAT for your vehicle purchasing needs. It is reviews like yours that make us so proud. Our Sales Team is elated that they earned this review from you and are extremely grateful for your kind words. If there is anything else we can assist you with, give us a call. We hope to serve you again soon. Keep Calm & Jeep On!

February 07, 2023

Excellent staff and service as well, shawn Lopez was really professional and help me to find a offer better than I expected More

by Jose Davila
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Madison, Shawn Lopes, James Holfinger
Report | Print
Feb 07, 2023 -

Cross Chrysler Jeep Fiat responded

Hello Jose. We take our reviews seriously and are delighted to learn about your visit with us here at Cross Chrysler Jeep FIAT. We appreciate your highly-rated feedback. We want all our customers to feel this way when leaving our dealership. Safe travels!

February 01, 2023

Everyone at Cross is very professional and attentive to your needs. BJ was a great salesman and I highly recommend him! More

by atherton.maxwell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BJ Cornell, Chris Madison, Dustin Madison, Kelsi Ferguson
Report | Print
Feb 02, 2023 -

Cross Chrysler Jeep Fiat responded

Thank you for giving our dealership such a highly-rated review! We always strive to provide top-quality service to every guest and are pleased to learn that you enjoyed your experience. It's our hope that you continue to choose Cross Chrysler Jeep FIAT for all your automotive needs!

February 01, 2023

Super helpful, great service just good people overall and will to help out if needed. More

by ebrockbank
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BJ , Tyler Morrison
Report | Print
Feb 01, 2023 -

Cross Chrysler Jeep Fiat responded

It brings us joy to receive your five-star rating and review. We'll be sure to let our Service Team here at Cross Chrysler Jeep FIAT know about their accommodating great service.

February 01, 2023

Extremely helpful and knowledgeable dealership who made our purchase simple and stress free. We will definitely be loyal customers in the future. More

by janiegambel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Report | Print
Feb 02, 2023 -

Cross Chrysler Jeep Fiat responded

We are proud to see that our Sales Team can provide you with a simple, stress-free car-buying experience here at Cross Chrysler Jeep FIAT. We really appreciate your business and hope you continue to choose us for all your automotive needs.

January 31, 2023

BJ Cornell has been great through 6 new car deals to me, friends, & extended family! More

by Jetskier76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BJ Cornell, BJ Cornell
Report | Print
Jan 31, 2023 -

Cross Chrysler Jeep Fiat responded

We're thrilled to hear that you had a wonderful experience with us At Cross Chrysler Jeep FIAT; customer satisfaction is our top priority. Thank you for the excellent recommendations and the 5-star review. If there's anything else we can help you with, feel free to let us know.

January 31, 2023

Purcahsed 4 Jeeps and came down to BJ and price. BJ always responds quickly with my requests. Best part is hassle free communications without being at dealer since I'm an hour away. Will always go t More

by Trineair
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Holfinger, BJ Cornell
Report | Print
Jan 31, 2023 -

Cross Chrysler Jeep Fiat responded

Thank you for the excellent 5-star review! We strive to provide top-tier service to all our customers, and we're glad you experienced that. We are pleased to see that we can continue to earn your support and business. Please don't hesitate to let us know if there's anything else we can do for you. Keep Calm & Jeep On! Have a wonderful day.

January 30, 2023

Very friendly knowledgeable salesman. Never pushy explained what we wanted and he met all our expectations. Drove away in a new 2023 Jeep Rubicon. More

by vickipaulin
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Figg
Report | Print
Jan 31, 2023 -

Cross Chrysler Jeep Fiat responded

Thank you for taking the time to leave us a positive review. We are happy to learn that our Sales Team was able to help you find a great Jeep Rubicon and was able to make the overall experience at our dealership pressure-free. If you ever need help with your Jeep, feel free to reach out to us here at Cross Chrysler Jeep FIAT.

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