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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,914 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,914 reviews

March 10, 2023

Sales person Ben Hughes was pleasant to work with. Provided needed information without being pushy. More

by alan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin Hughes, James Holfinger
Mar 12, 2023 -

Cross Chrysler Jeep Fiat responded

Hi Alan, we are thrilled to read that our Sales Team provided you with informative care and pleasant interactions. We at Cross Chrysler Jeep FIAT strive to offer the best customer service, and we appreciate your 5-star review. Come back and see us again anytime.

March 10, 2023

Ben Huges was a new but great salesman. Manage to talk us into 2 used instead of 1 new. Couldn't be happier More

by alan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Hughes, James Holfinger
Mar 12, 2023 -

Cross Chrysler Jeep Fiat responded

Congratulations on the purchases of your two new cars, Alan! It is wonderful knowing that our Sales Team is providing happy experiences to our amazing customers. Cross Chrysler Jeep FIAT is always here for your automotive needs.

March 10, 2023

These are wonderful and professional people who care about their customers that they serve daily. More

by tshaw01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Turner, Tyler Morrison, Rick Turner, Kelsi Ferguson
Mar 12, 2023 -

Cross Chrysler Jeep Fiat responded

Hello! We are elated to know that our team provided you with wonderful professionalism and customer care. Let us at Cross Chrysler Jeep FIAT know if there is ever anything else we can do for you.

March 10, 2023

Great Service! Made experience easy! I Will definitely come back again. I will recommend to my friends and family. More

by Jmitchell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Holfinger, BJ Cornell
Mar 11, 2023 -

Cross Chrysler Jeep Fiat responded

Our Service Team is proud to learn that you had an easy experience with them! We thank you for your recommendation. If you need anything further, please feel free to reach out to us here at Cross Chrysler Jeep FIAT.

March 08, 2023

Everyone was helpful at dealership I spoke with and Joel hung in there showing me three different Jeep’s I ask to see and drive he worked with me and put together a fair deal we have in past and will recomm More

by rlmlsm44
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joel , James Holfinger, David Figg
Mar 10, 2023 -

Cross Chrysler Jeep Fiat responded

Hello, we're so happy to receive your excellent 5-star review and learn that our Sales Department was able to go above and beyond by showing you these different models. Congratulations on your new vehicle. We sincerely appreciate your recommendation and hope to see you here at Cross Chrysler Jeep FIAT again in the future.

March 07, 2023

Shawn Lopes was awesome. Helped in every aspect of the car buying experience. Everyone was helpful. More

by Dabrahamson4
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes, James Holfinger
Mar 09, 2023 -

Cross Chrysler Jeep Fiat responded

We're happy our Sales Team here at Cross Chrysler Jeep FIAT could provide an excellent car-buying experience. Thank you for the positive rating and review. Congratulations on your new car!

March 04, 2023

Excellent service from BJ. ! The process was easy and quick. They also have a varieties of Jeeps to pick from More

by Kelliaprice
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BJ Cornell
Mar 07, 2023 -

Cross Chrysler Jeep Fiat responded

Hello, thank you so much for taking the time to leave us this exceptional 5-star review. We are very happy to learn that our staff could make this entire process quick and that you enjoyed our inventory selection as well. If you need anything else from us here at Cross Chrysler Jeep FIAT, please do not hesitate to reach out.

March 01, 2023

Bought my 2021 rubicon 4xe from BJ Cornell. And I couldn’t be more pleased. I never felt pressured or rushed he went above and beyond to make sure I chose the one that was meant for me. He even More

by Stuartla0776
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BJ Cornell
Mar 02, 2023 -

Cross Chrysler Jeep Fiat responded

Our Sales Team here at Cross Chrysler Jeep FIAT is committed to going above and beyond to make every purchase seamless. Your feedback lets us know we're delivering on our promise of a superior experience.

March 01, 2023

Timely, friendly staff, did a great job keeping my informed on progress. In and out! More

by Mbcart05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsi Ferguson
Mar 02, 2023 -

Cross Chrysler Jeep Fiat responded

Hello, we are so appreciative of your stellar review and rating for us here at Cross Chrysler Jeep FIAT. We strive to provide timely and informative service for our valued customers. Have a great rest of your day.

February 28, 2023

I worked with Mark and he was excellent. Always available and very helpful in guiding me through the process and decision making. I feel comfortable knowing that if I ever need anything for More

by Jamie Davis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark , Matthew Beard
Feb 28, 2023 -

Cross Chrysler Jeep Fiat responded

Hi Jamie, we are excited to learn you had an excellent vehicle buying experience with our Sales Team. It is great to know you were guided through the process, and we congratulate you on your new Jeep! We are glad you know we are always here to assist you with any future needs at Cross Chrysler Jeep FIAT.

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