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Cross Chrysler Jeep Fiat

Louisville, KY

Overview
Reviews
Vehicles
4.9
1,891 Reviews
Call Dealership (502) 459-9900
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1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,891 reviews

January 30, 2023

Listened and took care of my concern on my jeep. In and out in no time. Friendly knowledgeable. Superb dealership! More

by charles_snellen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Turner
Report | Print
Jan 31, 2023 -

Cross Chrysler Jeep Fiat responded

Thank you for taking the time to leave this positive rating, Charles_snellen. It was our pleasure to provide a top-notch Cross Chrysler Jeep FIAT experience. We hope you will come back to see us in the future.

January 30, 2023

Fast and friendly service. Waiting room was clean and comfortable. Service staff was helpful and polite. More

by Johnforee54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Madison, Jon Cross, James Holfinger
Report | Print
Jan 30, 2023 -

Cross Chrysler Jeep Fiat responded

We really appreciate this 5-star review of our Service Team. We are glad to see they were friendly, efficient, and helpful during your service. We hope you continue to choose Cross Chrysler Jeep FIAT for all your automobile needs.

January 30, 2023

Bj our sales rep and the entire Cross staff were tremendous in helping from start to finish More

by Jeffmc8710
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bj, Chris Madison, James Holfinger, BJ Cornell
Report | Print
Jan 31, 2023 -

Cross Chrysler Jeep Fiat responded

Hey, congratulations on your new vehicle from Cross Chrysler Jeep FIAT! We're so happy that we could be a part of this special moment for you. Thank you for taking the time to leave us a fantastic 5-star review about your experience. We welcome you to the Cross Chrysler Jeep FIAT family! We're pleased that our Sales Team provided a wonderfully positive experience for you. If you need any assistance in the future, please reach out to us. Have a great day!

January 27, 2023

They took care of us in a timely manner and went over and above a normal oil change …. The body shop buffed out a mark on our lift gate and we really appreciated that……. More

by Beamer83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Turner
Report | Print
Jan 27, 2023 -

Cross Chrysler Jeep Fiat responded

We take great pride in providing superior service and care for your vehicle. It was our pleasure to ensure your vehicle returned to you in the best possible condition. Thank you for choosing Cross Chrysler Jeep FIAT for your needs and the 5-star review. We value your feedback and are here to assist you with any additional needs. Enjoy your day.

January 27, 2023

This dealership is a great place to go to buy a vehicle. Ask for Mark Yates and he will take amazing care of you . More

by Austinduvall777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark yates
Report | Print
Jan 27, 2023 -

Cross Chrysler Jeep Fiat responded

We greatly appreciate your five-star rating and review. It makes us happy that we provided a memorable experience at Cross Chrysler Jeep FIAT. Congratulations on your new vehicle purchase! We value your business and hope to continue serving your automotive needs in the future. Please don't hesitate to let us know if you need any more help, and one of our professional staff members will reach out to you. Enjoy your day.

January 26, 2023

This team is efficient and helpful. I would definitely recommend this dealership to other buyers. More

by RK03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Yates
Report | Print
Jan 27, 2023 -

Cross Chrysler Jeep Fiat responded

Thanks for rating us 5 stars. We're pleased to learn that our team continues to be great at what they do. Have a wonderful day from all of us at Cross Chrysler Jeep FIAT.

January 26, 2023

I was in and out in the specified timeframe. .. they kept me updated on the progress... All went well.. More

by Rpm3cpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Ward
Report | Print
Jan 26, 2023 -

Cross Chrysler Jeep Fiat responded

We are excited to read that our Service Team provided an enjoyable experience. We know the importance of keeping you informed during your service visit. Thank you for you amazing review and trusting us with your vehicle. Let us know if we can be of any further assistance here at Cross Chrysler Jeep FIAT.

January 26, 2023

Great customer service and very friendly. Would definitely recommend to others. Would definitely go back. More

by Kshunnarah21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Yates, Matthew Beard
Report | Print
Jan 26, 2023 -

Kshunnarah21 responded

Thanks for everything. Mark Yates was especially helpful and answered all my question.

January 24, 2023

Mark Yates was fantastic to work with! ! Made the process so easy. Love our Jeep! More

by Tammie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Yates
Report | Print
Jan 24, 2023 -

Cross Chrysler Jeep Fiat responded

We thank you dearly, Tammie, for your kind words and this 5-star review. We are thrilled you chose Cross Chrysler Jeep FIAT for the purchase of your new jeep. Please don't hesitate to let us know if there is anything else we can help you with. Enjoy your new Jeep!

January 23, 2023

Just bought our third Jeep from Mark Yates! Again another easy, stress free, awesome experience. Mark takes good care of us everytime we come in. Never feel pressured and always goes above and More

by Jfburke89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Yates
Report | Print
Jan 23, 2023 -

Cross Chrysler Jeep Fiat responded

Thank you for making us a part of your day. Your positive rating is much appreciated. We strive to provide an easy, stress-free, and overall amazing experience. Stop by and see us at Cross Chrysler Jeep FIAT if you need anything else down the road.

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