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Cross Chrysler Jeep Fiat

Louisville, KY

Overview
Reviews
Vehicles
4.9
1,890 Reviews
Call Dealership (502) 459-9900
View Awards

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,890 reviews

January 21, 2023

Was treated great from the minute I walked in until I left. My salesman David Figg was phenomenal. More

by gregcheryl86
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
The guy who did my finances just dont remember his name is 5 star also., David Figg
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Jan 21, 2023 -

gregcheryl86 responded

I highly recommend Cross. We have been looking for a vehicle for awhile and they by far have the best on lot selection.

January 20, 2023

I have always been happy with the service at Cross Jeeps. They are courteous and fast. More

by Kimdd57
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Todd Isenberg, Austin Luckett, Chris Gabehart
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Jan 20, 2023 -

Cross Chrysler Jeep Fiat responded

Here at Cross Chrysler Jeep FIAT, you deserve nothing but top-tier service. Thank you leaving us such a perfect review.

January 19, 2023

BJ was very helpful even though we decided not to buy the vehicle. He sent extra pictures and was very thorough and honest when questions were asked. There was no pressure from him for us to buy and we we More

by eembrydc
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
BJ Cornell, BJ Cornell
Report | Print
Jan 20, 2023 -

Cross Chrysler Jeep Fiat responded

Thank you for taking the time to leave a perfect 5-star rating for us at Cross Chrysler Jeep FIAT. We hope that in the future we can earn your business. Thank you for leaving such an amazing review.

January 08, 2023

Fantastic! Jeep number 6 for us from this dealership plus a few other vehicles. Could not be happier! Everyone is so helpful and attentive. Thank you Shawn a More

by Slscat1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes, James Holfinger
Report | Print
Jan 10, 2023 -

Cross Chrysler Jeep Fiat responded

Hello. Thank you for the 5-STAR rating and for taking the time to share your positive feedback about our Sales Team. We are delighted to learn about your great experience and how helpful and attentive our team was during your visit. We will make sure to share this wonderful review with everyone here at Cross Chrysler Jeep FIAT. Congratulations on your Jeep number 6. We look forward to welcoming you back in the near future. Until then, happy driving.

January 07, 2023

This was my second Cross Jeep purchase and as usual they were super helpful and they put me in the vehicle I was looking for. More

by josh.reid
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BJ Cornell, Matthew Beard, BJ Cornell
Report | Print
Jan 08, 2023 -

Cross Chrysler Jeep Fiat responded

Hi, we appreciate you taking the time to write such a great review about our Sales Team. We'll make sure you always get treated with top-notch customer care every time you visit!

January 05, 2023

great service and Kelsi was really helpful. Cross Jeep provided great service . I will tell all my friends about. More

by smileya6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsi Ferguson
Report | Print
Jan 06, 2023 -

Cross Chrysler Jeep Fiat responded

We're happy you found our Service Department to be so supportive during your visit here at Cross Chrysler Jeep FIAT. Our team strives to deliver a great experience and we're glad you found this to be the case during your visit. Thank you for the 5 stars and if you have further automotive needs or questions, please reach out!

January 02, 2023

Took care of everything and completed in a timely manner. Kelsi Ferguson was wonderful to deal with. More

by Angieaking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsi Ferguson
Report | Print
Jan 03, 2023 -

Cross Chrysler Jeep Fiat responded

It is wonderful to learn that our team took great care of your vehicle and did everything in a timely fashion. We are proud to have a hard-working team that always gets the job done. Thank you for leaving us a five-star review and for visiting us at Cross Chrysler Jeep FIAT. Take care.

December 31, 2022

Cross jeep provides excellent service. Mark Yates was fantastic in helping with our jeep purchase. More

by tms
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Yates 5stars, Matthew Beard
Report | Print
Jan 01, 2023 -

Cross Chrysler Jeep Fiat responded

Thank you for the five-star rating. We are happy you experienced our excellent customer service and had a professional, stress-free visit with us. It is a pleasure to learn that our fantastic Sales Team was able to help with your new purchase. We greatly appreciate your business and look forward to your next visit to Cross Chrysler Jeep Fiat.

December 31, 2022

Seamless transaction. Mark was great from the first inquiry online until the final delivery. Best selection and the best price around as well. More

by TDog
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Yates, Chris Madison, Matthew Beard
Report | Print
Jan 01, 2023 -

Cross Chrysler Jeep Fiat responded

Thanks for the 5-star rating. We appreciate your visit and welcome you back to Cross Chrysler Jeep FIAT any time.

December 31, 2022

Incredibly responsive. They were quick to answer questions and resolve my concerns. Everyone was so personable and polite. More

by VikingLadyJenn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Yates, Matthew Beard
Report | Print
Jan 01, 2023 -

Cross Chrysler Jeep Fiat responded

Hello. Thank you for taking the time to share your positive review and give us five stars here at Cross Chrysler Jeep FIAT. Highly-rated reviews like yours help us to continually improve to be the best. Our team will be happy to assist with anything you need on your next visit, come back any time. Have a spectacular day.

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