Cross Chrysler Jeep Fiat

Mark Yates was awesome. Everyone at the dealership made our buying experience a great one. We drove 3.5 hours to get to Louisville and we would do it again. Thanks to everyo Everyone at the dealership made our buying experience a great one. We drove 3.5 hours to get to Louisville and we would do it again. Thanks to everyone at Cross Chrysler for everything, you guys are awesome!! More

Purchase and delivery went smoothly. David Figg was very knowledgeable about the vehicle and fully explained all the features. David Figg was very knowledgeable about the vehicle and fully explained all the features. More

Shawn has helped me with the purchase of 2 Jeeps. He went above and beyond to ensure I got a great deal both times. His customer service is top notch, there was no pressure at all. He went above and beyond to ensure I got a great deal both times. His customer service is top notch, there was no pressure at all. More

Shawn was extremely knowledgeable and helped us understand the differences between various model of Jeep. Also was very patient while we were taking time to finalize the car we wanted to buy. Also understand the differences between various model of Jeep. Also was very patient while we were taking time to finalize the car we wanted to buy. Also Matt from finance team explained us the details of the policy and additional options we could choose. Overall very satisfying experience at this dealership!! More

Amazing! Came in talked with Chris Gass and test drove a jeep at the lot and I loved it. But told them I found a jeep from out of state I wanted more, mainly Came in talked with Chris Gass and test drove a jeep at the lot and I loved it. But told them I found a jeep from out of state I wanted more, mainly because I was looking for a certain color. They talked with the out of state dealership, got the jeep, and then sold it to me. When it arrived they found it needed a part replacement, they gave me a loaner jeep until mine was fixed and ready to go. Can't say enough great things about this dealership. I've always wanted a wrangler and they really made my first jeep purchase a great experience. Great communication through the whole process, I'll definitely be back when I need a jeep upgrade! More

seanand Matt took wonderful care of us! The process was painless. I was approved and out with my car in a matter a few hours. The process was painless. I was approved and out with my car in a matter a few hours. More

We had an excellent experience at Cross. It was my son's first vehicle purchase and we could not be more pleased with the selection, professionalism and friendliness of the staff. Honestly w It was my son's first vehicle purchase and we could not be more pleased with the selection, professionalism and friendliness of the staff. Honestly we came to the dealership because of the selection and a negative experience at a competitor but they ended up winning our business and we look forward to becoming repeat customers. Specifically, our salesperson Chris and sales manager Matt were friendly, low pressure and easy to deal with, though the other surrounding staff also seemed just as professional. They have a great showroom and from what I hear a fantastic service department, though we didn't get to experience it. In any event, thanks Cross for a great experience and we look forward to working with you in the future! More

Professional customer oriented service. I have used the service department several times and each time I have been totally satisfied with the work and impressed with the time taken by the I have used the service department several times and each time I have been totally satisfied with the work and impressed with the time taken by the service desk staff to explain options and fully answer my question's. More

Great experience all the way around. People and the products. I highly recommend uses cross for you jeep. People and the products. I highly recommend uses cross for you jeep. More

Very clean sitting area. They had my vehicle in and out quickly. Everyone is friendly and helpful. They had my vehicle in and out quickly. Everyone is friendly and helpful. More