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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,890 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,890 reviews

December 12, 2022

The service department is great. The service Rick Turner got me an appointment the same day, diagnosed the issue and got my Jeep fixed in a little over an hour. Kudos to the parts de More

by kentdoane@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Turner, Rick Turner
Dec 13, 2022 -

Cross Chrysler Jeep Fiat responded

Thanks for the 5-star rating. It was our pleasure to take care of your Jeep in a timely manner. We appreciate your visit and welcome you back to Cross Chrysler Jeep FIAT any time.

December 10, 2022

Shawn my sales guy helped me out and got me out of my jeep gave me more than I owed and happy with my vehicle definitely would recommend going to Shawn or cross if you want help getting in a car at a fai More

by Sm.lawncare
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes, James Holfinger
Dec 12, 2022 -

Cross Chrysler Jeep Fiat responded

Hi! We are thrilled to learn that your experience with our Sales Staff here at Cross Chrysler Jeep FIAT was great. We are delighted that you visited us, please come again if we can assist you with anything else.

December 09, 2022

I deal with Kelsi in the service center and she is excellent… always available via text More

by jaygroves3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsi Ferguson
Dec 10, 2022 -

Cross Chrysler Jeep Fiat responded

Thank you for leaving us a perfect review. Our welcoming team at Cross Chrysler Jeep FIAT is always here to assist and provide excellent customer service. We appreciate your business and hope you have a wonderful day.

December 07, 2022

We had an amazing buying experience at Cross Motors in Louisville, KY. Shawn Lopes took care of everything and made our buying experience seamless and smooth. Highly recommend checking them out for your More

by kim4034
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Dec 08, 2022 -

Cross Chrysler Jeep Fiat responded

Thank you for your positive feedback and recommendation! It's great to know that our Sales Team provided you with a seamless and smooth purchase experience. Enjoy your new vehicle and please don't hesitate to reach out to Cross Chrysler Jeep FIAT in the future!

December 07, 2022

Shawn is a great guy to work with. We went there a couple of times. He worked with us until we could decide what we wanted. He is very knowledgeable about the jeeps. He was not pus More

by Rkfoster1982
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Ward, Shawn Lopes
Dec 08, 2022 -

Cross Chrysler Jeep Fiat responded

It brings us great joy to learn that our Sales Team was very accommodating and easygoing during your recent visit to Cross Chrysler Jeep FIAT. Our team prides itself on being knowledgeable of all of the vehicles we have to offer. We appreciate you taking the time to write such a positive review and thank you for your recommendations. Please let us know if we can help you with any of your future automotive needs. Have a wonderful day!

November 30, 2022

I can’t say enough about this place. Chase has always been my salesman and I wouldn’t buy a jeep from anyone else. The dealership has always treated me right and of all the times I’ve More

by wes.hastings
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Vancelette, Tyler Morrison
Dec 01, 2022 -

Cross Chrysler Jeep Fiat responded

Thank you for choosing Cross Chrysler Jeep FIAT, Wes! We are happy to know that you enjoyed another helpful and knowledgeable car-buying experience with our Sales Team. Let us know if there is anything else we can help you with!

November 26, 2022

Excellent 2nd experience with Mark our sales professional!! Mark helped us during and after the negotiation process. Highly recommend, outstanding SALES service and the highest inventory of Jeep More

by Nazael Negrón
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Yates, Chris Gabehart
Nov 26, 2022 -

Cross Chrysler Jeep Fiat responded

We truly appreciate you leaving us such a spectacular rating, Nazael. Come back to see us at Cross Chrysler Jeep FIAT anytime.

November 25, 2022

Shawn, Dustin, and James were great to work with: the new Truck is great. Super easy transaction. More

by Lr110def
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Madison, Shawn Lopes, James Holfinger
Nov 26, 2022 -

Cross Chrysler Jeep Fiat responded

Hello! Thank you for coming to see us at Cross Chrysler Jeep FIAT and giving us such a perfect rating. Should you need anything else, please let us know.

November 25, 2022

Mark Yates did a very good job with no pressure, he explained everything ver well and would definitely recommend him to other potential customers More

by misims76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Yates, Todd Isenberg
Nov 26, 2022 -

Cross Chrysler Jeep Fiat responded

We are so pleased to hear that everything was explained to you very well during your visit here. Your five star rating is greatly appreciated and we look forward to doing business with you in the future.

November 25, 2022

Make was excellent with his assistance getting me into my new car. Didn’t feel pressured one bit and they worked with me to get me to a decent price with little haggling. Would recommend. More

by Ben
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark
Nov 26, 2022 -

Cross Chrysler Jeep Fiat responded

Thank you, Ben! We are excited to have you as a customer of Cross Chrysler Jeep FIAT and are appreciative of your five-star review. Be assured that you can always expect that same level of service, no matter what you need help with.

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