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Cross Chrysler Jeep Fiat

Louisville, KY

Overview
Reviews
Vehicles
4.9
1,889 Reviews
Call Dealership (502) 459-9900
View Awards

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,889 reviews

October 01, 2022

They are friendly and do anything to try to help you. I would recommend them highly More

by jaredreid1980
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Report | Print
Oct 03, 2022 -

Cross Chrysler Jeep Fiat responded

We here at Cross Chrysler Jeep FIAT appreciate your strong recommendation and positive five-star review. Nothing pleases us more than learning you were shown a friendly and helpful dealership experience working with our team. Let us know if we can be of further assistance to you.

September 28, 2022

We highly recommended the Cross dealership! Everyone was friendly, helpful and efficient. Chris was amazing to work with, he even picked us up from our home so that we could drive our new car h More

by candiceluyk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gabehart
Report | Print
Sep 29, 2022 -

Cross Chrysler Jeep Fiat responded

Hi Candice, Thank you for your recommendation and kind words about our team. We hope that you are having fun with your purchase. If there is anything else we can help with then please reach out to us at Cross Chrysler Jeep FIAT.

September 28, 2022

Everything went well. Both the sales department and the finance department were good to work with More

by T
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Isenberg, Shawn Lopes, Chase Vancelette
Report | Print
Sep 29, 2022 -

Cross Chrysler Jeep Fiat responded

Thank you for your kind words for our team here at Cross Chrysler Jeep FIAT and the high-star rating. We strive to provide top-notch customer satisfaction and are delighted to learn you had a smooth experience with our Sales Team. Please let us know if you have any further questions.

September 26, 2022

Very pleased with our Jeep. Our salesman, Mark Yates, was wonderful. He found us exactly what we needed. We would definitely recommend to others. More

by Susan4881
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Yates
Report | Print
Sep 27, 2022 -

Cross Chrysler Jeep Fiat responded

Thank you so much for your thoughtful review and congratulations on your new Jeep! We appreciate your time and the extra effort it takes to provide your valuable feedback. Please let us know if there is anything else our friendly Sales Team at Cross Chrysler Jeep FIAT can do for you.

September 24, 2022

Process was seamless and easy. Mark Yates was very responsive and helpful.. We are very pleased with our new purchase! I would highly recommend this dealership. More

by Hanson4517
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Yates
Report | Print
Sep 25, 2022 -

Cross Chrysler Jeep Fiat responded

We are happy to read your process was seamless and easy. Our Sales Teams strive to provide helpful service to all our valued customers here at Cross Chrysler Jeep FIAT. Thank you for the recommendation.

September 22, 2022

Had a wonderful experience at Cross Jeep. A very knowledgeable and customer oriented dealership. BJ, Mark and Matt were wonderful to work with! More

by bowilli74
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ, Mark and Matt
Report | Print
Sep 23, 2022 -

Cross Chrysler Jeep Fiat responded

We thank you for visiting us here at Cross Chrysler Jeep FIAT! Your five-star review is very much appreciated and we are thrilled that your experience was wonderful. Our team knows how to assist our customers through the process from start to finish while maintaining professionalism. Let us know if you have any questions and thank you for choosing us for your vehicle needs!

September 21, 2022

Shawn and BJ are awesome. I have purchase two vehicles from Cross now and both experiences were great. Listened to our needs and didn’t press a decision like most salesman. Gr More

by Josh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ, Shawn Lopes, James Holfinger
Report | Print
Sep 22, 2022 -

Cross Chrysler Jeep Fiat responded

Thank you, Josh, for your recommendation. We would like to welcome you to the Cross Chrysler Jeep FIAT family, and congratulations on your two vehicle purchases. Our Sales Team wants all our customers to have a great car-buying experience by listening to their needs. Take care!

September 21, 2022

This was the 2nd Jeep that I bought from Shawn and it was great again with the customer service and I will keep coming back More

by Ric Jarvis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Report | Print
Sep 22, 2022 -

Cross Chrysler Jeep Fiat responded

Ric, thanks for the compliments to our Sales Team. Cross Chrysler Jeep FIAT is pleased to know that we have earned your loyalty through consistent and excellent customer care. Congratulations on your new Jeep! Know that we are always here for any of your automotive needs.

September 21, 2022

Dealership was very kind and transparent with information. Sales staff, Chase and Shawn met my expectations, as did management and finance. Would highly recommend to others More

by T
Recommend Dealer
Yes
Employees Worked With
Todd Isenberg, Shawn Lopes, Chase Vancelette
Report | Print
Sep 22, 2022 -

Cross Chrysler Jeep Fiat responded

Hi there, Thank you for your recommendation and positive review. We hope that you are making new memories with your purchase. If there is anything else you need then don't hesitate to let us know at Cross Chrysler Jeep FIAT.

September 20, 2022

Done deal over phone all paperwork ready when we arrived very quick turnaround Friendly staff More

by david_benqueils
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Holfinger
Report | Print
Sep 21, 2022 -

Cross Chrysler Jeep Fiat responded

Thanks for the great feedback, David. Honesty, integrity, and customer service are top priorities here at Cross Chrysler Jeep FIAT. We're so glad to learn you had a great experience and we know the future will yield equally great results.

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