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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,883 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,883 reviews

March 03, 2025

Have been purchasing vehicles and having serviced here for about 20+ years / was recommended by friend who had been a customer 30 or more years. Service writer Kelsi is great! As are others as well but I More

by twomarinefamily
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Turner, Kelsi Ferguson
Apr 03, 2025 -

Cross Chrysler Jeep Fiat responded

Thank you for your positive feedback on the maintenance and service efficiency at Cross Chrysler Jeep FIAT. We are glad that our service meets your expectations. We look forward to maintaining the quality of your visits and relationships.

March 03, 2025

This was our fourth vehicle that we’ve purchased from Cross motors. Shawn Lopes was able to find me exactly what I was looking for in my price range. This was an easy and stress-free experience. We will More

by Jenny Cedor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Beard, Shawn Lopes
Apr 03, 2025 -

Cross Chrysler Jeep Fiat responded

Thank you, Jenny! We're so glad you loved your experience and that Shawn and the team could assist you. See you again in the future!

March 01, 2025

Great Service, the Service Writer along with the rest of the Cross Team took care of my vehicle, got it in and out of the shop fairly quickly, considering the work that needed to be done. And when I seemed More

by Willy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Turner, Kelsi Ferguson
Apr 03, 2025 -

Cross Chrysler Jeep Fiat responded

Thank you, Willy, for your kind words and for recognizing our team's efforts; we truly appreciate your support and look forward to assisting you again in the future!

February 27, 2025

BJ and Matt at Cross were great to deal with. They got me in and out fast. Excellent Service!!! Danny More

by Dpat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Beard, BJ Cornell
Apr 03, 2025 -

Cross Chrysler Jeep Fiat responded

Welcome to the Cross Jeep family, Danny! Thank you for the 5 star review of our sales team.

February 26, 2025

I purchased a Jeep from Shawn Lopes. He gave us great service and was quick to communicate. Would highly recommend this dealership and Shawn. More

by R Miller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Feb 26, 2025 -

Cross Chrysler Jeep Fiat responded

Congratulations on your new Jeep, welcome to the Cross Jeep family! We look forward to helping you out in the future with your next Jeep purchase.

February 25, 2025

Very courteous and helpful. They did not excellent work and the service was out standing. More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carryssa binger
Feb 26, 2025 -

Cross Chrysler Jeep Fiat responded

We're glad Karyssa Binger in the service department was very courteous and helpful. We look forward to welcoming you back in our service department in the future!

February 21, 2025

We had very positive experience with Cross (BJ was our sales person and Chris was our finance person). This was our second time buying from Cross and based on this experience, it won't be our last. Thank More

by katymarie.heick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Gabehart, BJ Cornell
Feb 25, 2025 -

Cross Chrysler Jeep Fiat responded

We're happy to have you apart of your Cross Jeep family, we're eager to see how we can assist you in the future and look forward to welcoming you back!

February 20, 2025

BJ and everyone at Cross are outstanding. I’ve leased a car and bought one from BJ. Drove there from northern Ky and they made it well worth it. He was very helpful, both times. Highly recomm More

by sec.jaxson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Beard, BJ Cornell
Feb 25, 2025 -

Cross Chrysler Jeep Fiat responded

Welcome back to our Cross Jeep family, glad our outstanding experience keeps you coming back time and time again!

February 18, 2025

This was my first experience with cross even though my family has bought from them for years. Shawn less an amazing help through the whole process. 100% satisfied with the build I purchased. Would definit More

by hunterwalls23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Feb 25, 2025 -

Cross Chrysler Jeep Fiat responded

Hunter, thank you for allowing Shawn to help you build your dream Jeep. We look forward to working with you to build your dream Jeep again in the future!

February 17, 2025

This was a very easy and smooth buying experience. Bj was my main sales rep and his coworkers was also a big help. With being a GM of a local used car store myself they was very professional and helpf More

by Dustin Eisenback
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
BJ Cornell
Feb 25, 2025 -

Cross Chrysler Jeep Fiat responded

Dustin, welcome to our Cross Jeep family. We're happy to provide you with our professional and helpful experience to purchase your 2025 Jeep Gladiator.

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