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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,889 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,889 reviews

September 18, 2022

Chris Listened to our preferences in style and type vehicle. He knew availability of vehicles on site and researched similar vehicles arriving in near future. More

by smalleyc27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Holfinger, Chris Gabehart
Sep 19, 2022 -

Cross Chrysler Jeep Fiat responded

We here at Cross Chrysler Jeep FIAT are happy to know our Sales Team was knowledgeable and insightful to find the right fit for your preferences during your car-buying process. We appreciate your five-star review and look forward to welcoming you back for any future needs.

September 17, 2022

Great place, friendly, clean, 5 stars, highly recommend to anyone looking for a Jeep. Came on a Friday afternoon and was done at closing, super fast and very helpful. More

by charles_snellen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Luckett, James Holfinger, Chris Gabehart
Sep 18, 2022 -

Cross Chrysler Jeep Fiat responded

Hello, we're fortunate to have an amazing Sales Team and we appreciate you taking the time to write such a great review recommending them. We're thrilled to learn that your time at Cross Chrysler Jeep FIAT was productive, efficient, and an overall positive one. We hope you're enjoying your new Jeep and we look forward to working with you again in the future!

September 15, 2022

Frankly, buying from an out-of-town dealer (I’m in TN) and making a deposit sight unseen made me nervous. But when it was all said and done, I can honestly say the experience I had with Cross Jeep and our More

by zachtenry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Beard, James Holfinger
Sep 15, 2022 -

Cross Chrysler Jeep Fiat responded

We're glad you're happy with the way we do business here. Thank you for the five-star review of your recent purchase. Please don't hesitate to reach out to us here at Cross Chrysler Jeep FIAT in the future if you need any further auto-related assistance from our Sales Team.

September 14, 2022

The whole process was really smooth. Definitely recommend Shawn, he was very helpful and genuinely nice. More

by jamiemorgan2010
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Sep 14, 2022 -

Cross Chrysler Jeep Fiat responded

Hi! Thank you for stopping by and giving us the 5-star review! It is always satisfying to know that our clients receive excellent service and experience a smooth and easy car buying process. Thank you again for the feedback and recommendation. We truly appreciate your business here at Cross Chrysler Jeep FIAT and will be happy to assist you with any needs in the future!

September 14, 2022

This seriously is the best place to buy any vehicle but especially Jeeps. I love this place and that’s why I keep coming back, there’s no high pressure sales, and in all seriousness if you’re not happy th More

by Angel31233
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Madison, Matt Ward, Shawn Lopes, Tony Whitehouse, Tyler Morrison, James Holfinger
Sep 15, 2022 -

Cross Chrysler Jeep Fiat responded

We would like to thank you for this exceptional review. Our team of professionals is dedicated to providing you and everyone else who visits with only the best there is to offer, and all of our guests are treated as family. It’s so lovely to hear that the Cross Chrysler Jeep FIAT team always helps to make your experience such a positive one. We look forward to welcoming you back again next time.

September 12, 2022

Cross Motors is fabulous. Some of the staff are like family to me. Rick Turner, my service advisor is great. Stacey Cardwell (cashier) does an excellent job. My salesman BJ Co More

by RUTHFUCHS55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Turner
Sep 13, 2022 -

Cross Chrysler Jeep Fiat responded

Thank you so much for sharing your awesome review with us. Cross Chrysler Jeep FIAT appreciates your loyal business and feedback. We look forward to seeing you again. Have a wonderful day and stay safe.

September 12, 2022

Loved working with Cross Jeep they were very patient, friendly and knowledgeable. Chris answered all of my questions and even anticipated some of my questions. Chris made the whole process easy and a g More

by Shannon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gabehart
Sep 12, 2022 -

Cross Chrysler Jeep Fiat responded

Thank you for taking the time to share your patient and friendly experience with our team at Cross Chrysler Jeep FIAT, Shannon! Please come back and see us for any future automotive needs.

September 09, 2022

Salesman, Matthew Beard, was not pushy. Listened to what we were looking for. Matthew also told us the truth about what to expect from service, maintenance, and details of our purchase. More

by deb2bob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Beard
Sep 09, 2022 -

Cross Chrysler Jeep Fiat responded

We strive for a high level of customer satisfaction in all aspects of our dealership here at Cross Chrysler Jeep FIAT. Reviews like yours help us to continually improve to be the best.

September 07, 2022

My experience with Shawn was absolutely amazing! I went to him with a recommendation from a friend to only use him. It definitely paid off in the end because I came to him with a specific color and More

by skylarcastleman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Sep 08, 2022 -

Cross Chrysler Jeep Fiat responded

Hello! Thank you for taking the time to recognize Cross Chrysler Jeep FIAT, and recommend us. We hope that you're loving your new Jeep, and we're happy that we found you the right color, and the right price! If you have any auto-related needs in the future, please know we are here and ready to help at Cross Chrysler Jeep FIAT.

September 07, 2022

Shawn the salesman was super easy to work and had everything ready to go when we got there to sign the papers. In and out quickly More

by Jenijill18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Sep 07, 2022 -

Cross Chrysler Jeep Fiat responded

We take our reviews seriously and are delighted to learn about your experience here at Cross Chrysler Jeep FIAT. We appreciate your feedback! Our team is available should you require any extra help. Have a lovely day.

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