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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,888 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,888 reviews

July 18, 2022

Excellent dealership and service department! My advisor, Rick Turner is the BEST! Complete respect for my time, and work is always completed right the first time! More

by Yates Retirement Services
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Turner, Tyler Morrison, Rick Turner, Kelsi Ferguson
Jul 19, 2022 -

Cross Chrysler Jeep Fiat responded

Cross Chrysler Jeep FIAT appreciates the 5-stars and kind words. We hope to see you back for more excellent visits.

July 17, 2022

The salesperson was great he was professional and very educated about the jeep. He was organized and ver friendly and helpful. The dealership was top of the line and I would definitely recommend B.J and T More

by Slickychickboss
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ward, James Holfinger
Jul 19, 2022 -

Cross Chrysler Jeep Fiat responded

Hi there, thank you so much for sharing your positive feedback about us here at Cross Chrysler Jeep FIAT. Please don't hesitate to reach out if there's anything additional we can do for you, and have a great day!

July 15, 2022

HIGHLY recommend this dealership! Ask for Shawn! Everyone there was so kind. We worked directly with Shawn and it was a seamless process. He didn’t put any pressure on us to buy and w More

by Jwaits
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes, James Holfinger
Jul 16, 2022 -

Cross Chrysler Jeep Fiat responded

Hello, Your recommendation and kind words mean everything to us. We hope that you are enjoying your purchase and we appreciate your business. Thank you for choosing Cross Chrysler Jeep FIAT and don't hesitate to reach out if there is anything else you need.

July 15, 2022

I think the dealership is decent with being Professional courteous holistic coming to my mind More

by Taurus1973rules
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Morrison
Jul 15, 2022 -

Cross Chrysler Jeep Fiat responded

Thank you for taking the time to leave this kindly worded review. Our team takes pride in being professional and courteous with our valued customers and hopes to provide that experience to you again.

July 14, 2022

Love my new Jeep! ! Joel was very helpful and courteous! Answered all our questions and helped me drive away in my new Jeep! Very pleasant experience! More

by Melinda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Maupin
Jul 14, 2022 -

Cross Chrysler Jeep Fiat responded

We are thrilled to read that you love the Jeep that you purchased with the help of our Sales Team here at Cross Chrysler Jeep FIAT. We take great pride in providing helpful and courteous interactions, as well as pleasant dealership experiences. Let us know if we can assist you any further!

July 14, 2022

Excellent service and very straight forward, with everything, which seems to be extremely hard to find in a dealership these days. Best experience buying a vehicle to-date. More

by Joseph F
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Cornell, Matt Ward
Jul 15, 2022 -

Cross Chrysler Jeep Fiat responded

It is thrilling to read that our Sales Team provided you with the best buying experience here at Cross Chrysler Jeep FIAT. Congratulations on the purchase of your new vehicle, Joseph! We are always glad to be straightforward and hope to have the pleasure of assisting you again with your future automotive needs.

July 12, 2022

Good service and my salesman is very professional about keeping me informed about the build process of my second new Jeep I have ordered from Cross Jeep. More

by dougpuckett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Vancelette, Kelsi Ferguson
Jul 12, 2022 -

Cross Chrysler Jeep Fiat responded

Thank you very much for taking the time to leave this review. We are very pleased that you could experience the deserved customer service experience and look forward to doing business with you again at Cross Chrysler Jeep FIAT.

July 10, 2022

This was the best experience I’ve ever had buying a car. I did not feel pressured to purchase but supported in making the right decision for me. Working with Chris was great. He is honest and patient and su More

by Kstutler7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ward, Austin Luckett, Chris Gabehart
Jul 12, 2022 -

Cross Chrysler Jeep Fiat responded

Thank you very much for your business with us. Your five-star rating is greatly valued here at Cross Chrysler Jeep FIAT. We are very pleased to read you were presented with patient and honest staff from start to finish.

July 06, 2022

Employees are so helpful and kind! They know what they are doing and make the process easy without being pushy. More

by monicamoehle00
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Jul 07, 2022 -

Cross Chrysler Jeep Fiat responded

Hello dear customer, we are so glad to be helpful and kind to you here at Cross Chrysler Jeep FIAT. Thank you for the wonderful review and we hope you continue to visit us!

June 28, 2022

Matt B in sales and Tyler in service are the best. My experience here has been phenomenal and I have a car that I’m very happy with. More

by Lana
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matthew Beard, Tyler Morrison
Jun 29, 2022 -

Cross Chrysler Jeep Fiat responded

Hi Lana, I am pleased to be told that you had such a polite experience with our staff. We are truly grateful to you for offering this high review. We hope to be of service to you again.

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