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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,888 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,888 reviews

June 26, 2022

Enjoyable no pressure experience. Shawn was wonderful to work with. This is my second car from Cross. More

by Merry J.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Jun 26, 2022 -

Cross Chrysler Jeep Fiat responded

Thank you for taking the time to share your feedback with us! We are happy to see you consistently enjoy great service working with the Cross Chrysler Jeep FIAT team. We appreciate your business and look forward to seeing you again next time.

June 22, 2022

Shawn was dedicated to finding my husband exactly what he wanted. Everything was explained in detail to make sure we understood exactly what was happening. We drove away in my husband’s dream car and couldn’ More

by Fran5250
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Jun 24, 2022 -

Cross Chrysler Jeep Fiat responded

Hello Fran, thank you for your kind words. We are happy to learn your husband was able to drive away with his dream car! We know purchasing a vehicle is a big decision and are delighted to know you two received a smooth and detailed experience. If you ever have any questions please don't hesitate to reach out to us here at Cross Chrysler Jeep Fiat. Happy driving!

June 22, 2022

Always go to Cross motors for my vehicles. Shawn Lopez is always good to work with. He takes care of his customers. More

by Stephanie C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes, James Holfinger
Jun 23, 2022 -

Cross Chrysler Jeep Fiat responded

Hello Stephanie! We appreciate you taking the time to share your review with us here at Cross Chrysler Jeep FIAT. We strive to provide you with the best customer service. We value your business.

June 21, 2022

Second vehicle purchases from them in a year. Shawn is great. Awesome service, treated with honesty and respect. All we wanted. More

by mbsmith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes, Tyler Morrison
Jun 22, 2022 -

Cross Chrysler Jeep Fiat responded

Congratulations on your second purchase with our team here at Cross Chrysler Jeep FIAT. We appreciate your loyalty and thank you for choosing us for your automotive needs.

June 16, 2022

Staff was professional, knowledgeable and made the buying process very easy from 3 hours away. More

by Ramboner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Yates , Jon Cross, James Holfinger, Chris Gabehart
Jun 17, 2022 -

Cross Chrysler Jeep Fiat responded

We are glad to learn that you had an excellent appointment with us. I very much appreciate your giving this high commentary on DealerRater. If you have any additional needs or questions, please don't hesitate to get in touch.

June 13, 2022

Really exceptional service and communication. Helped us with a military delivery I purchased while overseas. Chris G., was always quick to answer and help me through the process until I got to pi More

by evanjarbuckle
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Gabehart
Jun 17, 2022 -

Cross Chrysler Jeep Fiat responded

We are delighted to earn this rating because you had such a superlative visit with our Team. Much obliged for your recognizing us with this warm feedback of Cross Chrysler Jeep FIAT. Thank you for being our customer.

Jun 18, 2022 -

Cross Chrysler Jeep Fiat responded

We are delighted to earn this rating because you had such a superlative visit with our Team. Much obliged for your recognizing us with this warm feedback of Cross Chrysler Jeep FIAT. Thank you for being our customer.

June 12, 2022

Mark Yates sold us our first keep and it was a amazing experience!!! Thank you!!! More

by Austinduvall777
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Yates, Austin Luckett, James Holfinger
Jun 18, 2022 -

Cross Chrysler Jeep Fiat responded

Dear Austin, We are happy to learn about your amazing experience and we hope that you are enjoying your Jeep. Thank you for choosing Cross Chrysler Jeep FIAT and we hope to continue to assist with all of your future automotive needs.

Jun 18, 2022 -

Cross Chrysler Jeep Fiat responded

Dear Austin, We are happy to learn about your amazing experience and we hope that you are enjoying your Jeep. Thank you for choosing Cross Chrysler Jeep FIAT and we hope to continue to assist with all of your future automotive needs.

Jun 18, 2022 -

Cross Chrysler Jeep Fiat responded

Dear Austin, We are happy to learn about your amazing experience and we hope that you are enjoying your Jeep. Thank you for choosing Cross Chrysler Jeep FIAT and we hope to continue to assist with all of your future automotive needs.

June 11, 2022

Highly recommend! Everyone here was great! Mark Yates went above and beyond. Made our experience wonderful. The staff here are extremely friendly and care about their More

by Jfburke89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Yates, Austin Luckett, James Holfinger
Jun 17, 2022 -

Cross Chrysler Jeep Fiat responded

Hi there, Thank you for your kind words and endorsement of our services. Enjoy your purchase and thanks for your business. All the best from us at Cross Chrysler Jeep FIAT.

Jun 18, 2022 -

Cross Chrysler Jeep Fiat responded

Hi there, Thank you for your kind words and endorsement of our services. Enjoy your purchase and thanks for your business. All the best from us at Cross Chrysler Jeep FIAT.

June 11, 2022

I was very pleased with the way I was treated, which was respectful and I didn't feel like they were trying to push me into something that I didn't want. I wasn't there near as long as i thought i would be More

by Randy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ward, Chris Gabehart
Jun 17, 2022 -

Cross Chrysler Jeep Fiat responded

Dear Randy, It's lovely to learn that our team provided you with your best buying experience. Enjoy your purchase and we appreciate your business. All the best from us at Cross Chrysler Jeep FIAT.

Jun 18, 2022 -

Cross Chrysler Jeep Fiat responded

Dear Randy, It's lovely to learn that our team provided you with your best buying experience. Enjoy your purchase and we appreciate your business. All the best from us at Cross Chrysler Jeep FIAT.

June 10, 2022

Friendly Service Writer, quick response, fast repair, much better than before. Clean, helpful, great quality More

by chicken_licken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Turner, Tyler Morrison, Rick Turner, Kelsi Ferguson
Jun 17, 2022 -

Cross Chrysler Jeep Fiat responded

Hello, Thanks for sharing the details of your friendly and timely service experience. Please know that you are always welcome here at Cross Chrysler Jeep FIAT.

Jun 18, 2022 -

Cross Chrysler Jeep Fiat responded

Hello, Thanks for sharing the details of your friendly and timely service experience. Please know that you are always welcome here at Cross Chrysler Jeep FIAT.

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