Cross Chrysler Jeep Fiat
Louisville, KY
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This is our second vehicle from across. They’re always friendly and helpful. The purchase process is straightforward and quick. Easy peasy. A couple of days after our purchase we noticed a They’re always friendly and helpful. The purchase process is straightforward and quick. Easy peasy. A couple of days after our purchase we noticed a button was missing on the back of the steering wheel, likely delivered from the factory that way, our salesman Shawn got us taken care of quickly and with very little inconvenience. More
Cross was excellent to work with. We had a recall issue that another dealership said our car passed the recall. That wasn’t to case. Cross helped us navigate the process and fixed our We had a recall issue that another dealership said our car passed the recall. That wasn’t to case. Cross helped us navigate the process and fixed our car free of charge. Thank you Cross! More
BJ was great. Very knowledgeable and low pressure. Very helpful, would recommend Cross and BJ for your vehicle purchasing needs. Very knowledgeable and low pressure. Very helpful, would recommend Cross and BJ for your vehicle purchasing needs. More
I traded a Gladiator for a Wrangler Rubicon X. The entire experience was amazing as usual. Many thanks to BJ and Dave. As usual they did a fantastic job of making sure I drove home with a great ve The entire experience was amazing as usual. Many thanks to BJ and Dave. As usual they did a fantastic job of making sure I drove home with a great vehicle. I think this makes nine cars I have purchased from Cross Jeep, and sales staff like these guy’s is the reason I go there when I’m ready to trade up. Thank you fellas! More
As a repeat customer, I've had a great experience with BJ, who I believe is an exceptional salesman. I highly recommend visiting Cross for your car-buying needs. They prioritize customer care and provide BJ, who I believe is an exceptional salesman. I highly recommend visiting Cross for your car-buying needs. They prioritize customer care and provide honest information rather than pushy sales tactics. Their approach focuses on understanding what the customer truly wants and ensuring they find a solution that meets their needs at a fair price.ring they find a solution that meets their needs at a fair price. More
Great experience with all departments but especially Sales with BJ Cornell. Did a great job with consultative sales and answering all of my questions. Didnt try to lead me at all - helped me compared tr Sales with BJ Cornell. Did a great job with consultative sales and answering all of my questions. Didnt try to lead me at all - helped me compared trims which made it a great experience. Highly recommend BJ & Cross. More
We had a great experience at Cross! BJ was so helpful in answering all of our questions and exploring options. He made the process smooth and we are excited to be in the Jeep family now BJ was so helpful in answering all of our questions and exploring options. He made the process smooth and we are excited to be in the Jeep family now. More
BJ Cornell was great to work with. He made the whole experience as easy as possible and made sure the whole family was taken care of. We even got to take the new gladiator on the test He made the whole experience as easy as possible and made sure the whole family was taken care of. We even got to take the new gladiator on the test track which made a core memory for my daughter. If you are looking for a new jeep make sure to ask for BJ. More
Service is amazing, right to the issue, how much is cost and how long it will take, Kelsi is on top of things and love that I can text and get a replay very soon. and how long it will take, Kelsi is on top of things and love that I can text and get a replay very soon. More
Great experience. Shawn, Mark, and Jeff were all outstanding and went out of their way to make sure all of the options we were looking for in a new purchase were inclu Shawn, Mark, and Jeff were all outstanding and went out of their way to make sure all of the options we were looking for in a new purchase were included. The dealership offers a very clean environment and the entire team is very professional and focused on providing world class customer service. We traveled over 3 hours and left with precisely the vehicle we were looking for at an incredible rate. The 4x4 test course was the cherry on top. Would highly recommend this dealership to anyone shopping for great deals on all JEEP products. More




























